Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Unity Home Service LLC logo

Unity Home Service LLC

Chimney sweep · Houston, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 22 fireplace installation & repairPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 213 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Sep 2026latest review
📞 Call (713) 352-0081Request a call backWebsite ↗

Unity Home Service LLC at a glance

Google reviewers rate Unity Home Service LLC five stars based on 213 reviews, noting that the owner responds to 93% of comments. Customers frequently describe technicians as punctual, professional, and communicative, with many citing efficient service for chimney cleaning, cap replacement, and fireplace repairs. Recurring themes include fair pricing, thorough inspections, and same-day availability, while no common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 213 reviews (100% five-star).
  • Reviews on this page: 213 Google reviews (200 with written comments, 50 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: September 15, 2026.
  • Service: Fireplace Contractor serving Houston, Texas.

Data from Google, last updated October 27, 2026.

Score profile vs other fireplace installation & repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 100 (median 91)Momentum: 100 (median 100)
Unity Home Service LLCFireplace Installation & Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Unity Home Service LLC: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Unity Home Service LLC: 100/100 on this factor. Category median: 91.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Unity Home Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–

Bar = this company · dark tick = category median.

Star ratings

213 Google reviews we collected

  • 5 stars213100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 200 written reviews

  • Praise435100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9321%
  • Quality & results8920%
  • Speed & response8119%
  • Would recommend7116%
  • Price & value389%
  • Communication327%
  • Honesty & trust327%

What customers talk about

We read 200 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was respectful, kind, and communicated clearly throughout the entire process.”
  • “He was very thorough, explained everything that needed and didn't need to be done”
  • “Daniel came out promptly to give us a quote on our chimney and fireplace.”
  • “i would recommend this home service company to my friends and neighbors in Houston area”
  • “Excellent service, fast, affordable, and very efficient.”
  • “the experience was great, good communication from our first call”
  • “We received multiple chimney repair quotes, but this company stood out because they were honest and transparent.”

People customers mention

  • Daniel 22 reviews
  • Izzy 18 reviews
  • Josh 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

MargaretLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daniel came out promptly to give us a quote on our chimney and fireplace. He was very thorough, explained everything that needed and didn't need to be done and gave us a much better price than the other company. The work was done exactly as promised.

Monroe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you Izzy for turning on my gas fireplace within minutes I appreciate you guys

Sheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech izzy came on time and inspect my chimney Within 10 minutes Now everything is safe to use Thanks guy's Would definitely recommend this company.

Yuli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

had my chimney repaired by unity home service the experience was great, good communication from our first call they send tech name izzy kind man, friendly and professional he replaced my chimney cap at same day and also included deep chimney cleaning i would recommend this home service company to my friends and neighbors in Houston area

sLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Izzy, the technician, did an outstanding job. He was respectful, kind, and communicated clearly throughout the entire process. His professionalism and positive attitude made for a great experience. Very efficient as well, took only couple hours to finish my chimney cleaning and replacement for new cap. Very good experience!

Customer photo from s's review
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks to Unity Home Service, Daniel did great job with our fireplace in Galveston, Highly recommend!!!

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Photos

Customer reviews

5.0 ★★★★★ 213 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Margaret HuntleyLocal Guide · 14 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel came out promptly to give us a quote on our chimney and fireplace. He was very thorough, explained everything that needed and didn't need to be done and gave us a much better price than the other company. The work was done exactly as promised.

Monroe Mitchell3 reviewsTotal number of Google reviews Monroe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Izzy for turning on my gas fireplace within minutes I appreciate you guys

Sheri Bolin4 reviewsTotal number of Google reviews Sheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tech izzy came on time and inspect my chimney Within 10 minutes Now everything is safe to use Thanks guy's Would definitely recommend this company.

Daysi Peralta1 reviewTotal number of Google reviews Daysi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

thank you for the ac cleaning very profesional this guys did very good

Yuli Hidalgo3 reviewsTotal number of Google reviews Yuli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

had my chimney repaired by unity home service the experience was great, good communication from our first call they send tech name izzy kind man, friendly and professional he replaced my chimney cap at same day and also included deep chimney cleaning i would recommend this home service company to my friends and neighbors in Houston area

Robert HodgesLocal Guide · 35 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time very efficient . Attention to detail was outstanding.

Nina Davis5 reviewsTotal number of Google reviews Nina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank Izzy good job!

s cLocal Guide · 12 reviewsTotal number of Google reviews s has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Izzy, the technician, did an outstanding job. He was respectful, kind, and communicated clearly throughout the entire process. His professionalism and positive attitude made for a great experience. Very efficient as well, took only couple hours to finish my chimney cleaning and replacement for new cap. Very good experience!

Emily Lessard5 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks to Unity Home Service, Daniel did great job with our fireplace in Galveston, Highly recommend!!!

Loree Bruton4 reviewsTotal number of Google reviews Loree has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and helpful. Highly recommended!

Unity Home Service LLC on Google Maps →

Business details