Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Customers frequently praise Universal Roofing Company for efficient roof replacements, leak repairs, and solar installations, citing clear communication, punctuality, and competitive pricing. Positive reviews highlight professional crews that complete projects on schedule with high-quality workmanship. However, some negative feedback mentions unresolved post-installation leaks, missed return calls, and instances where projects experienced significant delays or failed to meet promised terms.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
285 Google reviews we collected
Phrases our text analysis found in 259 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the first contact, they were professional, punctual, and very clear in explaining the entire process.”
“This company is not professional at all.”
“I am very happy with the result and would definitely recommend them to anyone looking for a reliable and trustworthy roofing service.”
“Jose was amazing and worked very efficiently to get everything ready and finished on time.”
““Universal Roofing Company did an exceptional job on my property.”
“Roof was re-done and it was awful shingles buckled and they thought it was fine.”
“From start to finish, the communication was excellent, the work was completed quickly, and the quality of the repair was top-notch.”
“The workmanship was stellar, the pricing was reasonable, response time was quick, and Amanda was a pleasure to talk to.”
“I highly recommend Universal Contracting & Solar to anyone looking for honest, skilled, and reliable roofing professionals.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Universal Roofing Company for 8 kinds of job. Pick one to see what they paid and said.
We recently had Universal Contracting handle our re-roof, upgrading from shingles to a beautiful new metal roof, and we couldn’t be happier with the results. From start to finish, the process was smooth, professional, and stress-free. Our project manager, Geoff Wheat, went above and beyond to keep us informed and…
I had an issue with a leak around the vent stack. When I contacted Universal they responded immediately, sent out a repair crew and promptly fixed the problem. I couldn’t say enough good things about the service.
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 51 | $12k–$32k |
| Roof repair for storm & wind damage | 44 | $539–$6.1k |
| Roof inspection | 21 | — |
| Gutter installation | 20 | — |
| Roof damage repair | 12 | $371–$4.8k |
| Roof repair | 11 | $539–$6.3k |
| Skylight installation | 3 | — |
| Skylight repair | 3 | $301–$1.7k |
4.9 ★★★★★ 285 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Is this place still in business? Called numerous times over the past 10 days and left messages with no return call and no one answers the phone. This company replaces our roof but have had subsequent leaks.
Received very good service. Jose was amazing and worked very efficiently to get everything ready and finished on time.
⭐️⭐️⭐️⭐️⭐️ “Universal Roofing Company hizo un trabajo excepcional en mi propiedad. Desde el primer contacto fueron profesionales, puntuales y muy claros al explicar todo el proceso. El equipo trabajó con rapidez y atención al detalle, utilizando materiales de alta calidad y dejando todo limpio al finalizar. Se nota que se preocupan por la satisfacción del cliente y por hacer el trabajo bien hecho. Estoy muy contento con el resultado y definitivamente los recomendaría a cualquiera que busque un servicio de techado confiable y de confianza.”
Universal Contracting and project manager Geoff Wheat did an outstanding job repairing a leak on my 5V metal roof. From start to finish, the communication was excellent, the work was completed quickly, and the quality of the repair was top-notch. Geoff took the time to explain everything clearly and made sure the job was done right the first time. I highly recommend Universal Contracting and Geoff for anyone needing roof repair or replacement—you won’t be disappointed!
Universal Contracting did an excellent job repairing a leak on our 5V metal roof. Geoff Wheat was professional, knowledgeable, and made the entire process smooth from start to finish. The repair was handled quickly and with great attention to detail, and we no longer have any issues with the roof. I highly recommend Geoff and Universal Contracting for anyone needing quality roofing work! Thanks Lisa
Universal Contracting did an outstanding job repairing a chimney leak on my tile roof. Geoff Wheat was professional, knowledgeable, and made the whole process easy from start to finish. The crew was efficient, respectful of my property, and the repair was done right the first time. I couldn’t be happier with the results—no more leaks! I highly recommend Universal Contracting and Geoff Wheat for any roofing needs.
Universal Contracting did an excellent job repairing a leak on my standing seam metal roof. Geoff Wheat was professional, knowledgeable, and made the process easy from start to finish. The repair was done quickly and with great attention to detail, and I feel confident knowing the issue was taken care of the right way. Highly recommend Universal Contracting and Geoff Wheat for any roofing needs!
We recently had Universal Contracting handle our re-roof, upgrading from shingles to a beautiful new metal roof, and we couldn’t be happier with the results. From start to finish, the process was smooth, professional, and stress-free. Our project manager, Geoff Wheat, went above and beyond to keep us informed and make sure everything was done right. The crew worked efficiently, paid attention to detail, and left the property clean when the job was complete. The new roof looks fantastic and gives us peace of mind knowing it’s built to last. Highly recommend Universal Contracting and Geoff Wheat for anyone considering a roof replacement!
We recently had Universal Contracting replace our roof with a beautiful new concrete tile roof, and the entire experience was outstanding. Our project manager, Geoff Wheat, was fantastic—professional, knowledgeable, and always available to answer questions. He made the process smooth and stress-free from start to finish. The crew’s workmanship was top-notch, and they kept the job site clean every day. The new roof not only looks amazing but gives us complete peace of mind knowing it was done right. I highly recommend Universal Contracting and especially Geoff Wheat for anyone needing a quality roofing project done right the first time.
I had an issue with a leak around the vent stack. When I contacted Universal they responded immediately, sent out a repair crew and promptly fixed the problem. I couldn’t say enough good things about the service.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
