iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%81+56.1Reliability 31%75+23.1Experts Score= 79Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 18 vocational & technical schoolsiPosition by Experts Score among all companies we track in this category. · better than 47%
4.8★★★★★26 Google reviews · 9 photos
92%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the Atlanta campus 4.8 out of 5 based on 26 reviews, with the owner responding to all feedback. Customers frequently praise the professional and responsive staff, noting that recruiters and instructors are patient and helpful during the enrollment process and coursework. Students highlight the modern facility and practical curriculum as key benefits for learning skilled trades. No significant recurring criticisms appear in the provided excerpts, as the feedback remains overwhelmingly positive regarding the overall educational experience.
Google rating: 4.8 out of 5 from 26 reviews (92% five-star).
Reviews on this page: 26 Google reviews (18 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 3, 2026.
Service: Vocational School serving Atlanta, Georgia.
Data from Google, last updated November 5, 2026.
Score profile vs other vocational & technical schools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyVocational & Technical Schools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Universal Technical Institute: 81/100 on this factor. Category median: 81.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Universal Technical Institute: 75/100 on this factor. Category median: 80.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Universal Technical Institute: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
4.8of 5
5 stars2492%
4 stars14%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
100%praise
Praise14100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
4topics
Staff & attitude643%
Quality & results429%
Would recommend321%
Speed & response17%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…nd course & currently loving the program so far my recruiter was very nice & helped me through…”
“Had a great experience gettin into the school was a very easy process , i am now on my second course & currently loving the program so far my recruit…”
“It’s an awesome experience I would recommend people to come and experience the courses”
“Everything was Amazon the Building is very nice the team was very responsive and respectful going to school here is great”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
FFaze1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Had a great experience gettin into the school was a very easy process , i am now on my second course & currently loving the program so far my recruiter was very nice & helped me through
out the process
Jjymir1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
It’s an awesome experience I would recommend people to come and experience the courses
RRyan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
My experience and education at this school has been wonderful. All my teachers so far, Mr. Richardson, Mr. James, Mr. Petee and Mr. Holder, have been incredible. Their vast auto knowledge is evident and my favorite part (being someone who's brand new to learning about auto) is whenever I ask something that seems…
AAiden1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My experience at Universal Technical Institute has been excellent! Ashley has been extremely helpful & committed to student success. I highly recommend this school to anyone pursuing a trade.
Ccourtnee6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
Ashley Washington is one of the best over at UTI. I had a problem one day and it was solved less than 24hrs. The staff at UTI is patient and thorough. Happy to be part of the school.
WWilliam6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great school, great staff, Ashley is a great rep, just wish we had a cafeteria. That'd be dope, just kidding. Amazing school and learning a lot.
Had a great experience gettin into the school was a very easy process , i am now on my second course & currently loving the program so far my recruiter was very nice & helped me through
out the process
Response from the owner · 20 hours ago
Thank you for sharing! We’re glad your recruiter helped make the enrollment process easy and that you’re enjoying your second course. We’re excited to have you in the UTI community!
J
jymir hightower1 reviewiTotal number of Google reviews jymir has written across all businesses on Google Maps, not just this one.
It’s an awesome experience I would recommend people to come and experience the courses
Response from the owner · 20 hours ago
Thank you for the recommendation! We’re glad you’re having an awesome experience and enjoying your courses. We appreciate you being part of the UTI community!
K
Kyle Creamer1 reviewiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
My experience and education at this school has been wonderful. All my teachers so far, Mr. Richardson, Mr. James, Mr. Petee and Mr. Holder, have been incredible. Their vast auto knowledge is evident and my favorite part (being someone who's brand new to learning about auto) is whenever I ask something that seems like a stupid question, its always met with understanding and knowledge. For education purposes, I couldn't have asked for a better institution.
For administration, ive been thoroughly impressed. I had a problem that arose with the financial aid department, and instead of telling me to "f" off and deal with it, they accepted responsibility and have helped me move forward. This is something I rarely see, especially in bigger businesses. I cannot say enough good things about the teachers and administration. I would highly recommend this school to anyone interested in auto.
Response from the owner · 5 days ago
Thank you for sharing your experience! We’re glad Mr. Richardson, Mr. James, Mr. Petee and Mr. Holder have made you feel comfortable asking questions as you learn about automotive technology. It’s also great to hear that our financial aid team helped you work through your concern. We appreciate your recommendation and are happy to have you in the UTI community!
M
monkey t2 reviewsiTotal number of Google reviews monkey has written across all businesses on Google Maps, not just this one.
My experience at Universal Technical Institute has been excellent! Ashley has been extremely helpful & committed to student success. I highly recommend this school to anyone pursuing a trade.
Response from the owner · a week ago
Thank you for sharing your experience and recommending UTI! We’re so glad Ashley has helped you feel supported throughout your journey. We appreciate you being part of our community!
C
courtnee spann6 reviewsiTotal number of Google reviews courtnee has written across all businesses on Google Maps, not just this one.
Ashley Washington is one of the best over at UTI. I had a problem one day and it was solved less than 24hrs. The staff at UTI is patient and thorough. Happy to be part of the school.
Response from the owner · a week ago
Thank you so much! We're thrilled to hear Ashley was able to assist you.
W
William Collier6 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Such a welcoming group of professionals. This is a campus you would want to visit if not become a student. Best of luck to the staff and fellow students !
Response from the owner · 2 weeks ago
Thank you for the kind words and well wishes! We’re glad you found our campus welcoming and appreciate you cheering on our staff and students!
