Google reviewers rate University City Service Center 4.8 out of 5 based on 554 reviews, with the owner responding to 10% of them. Many customers describe the shop as dependable, highlighting quick turnaround times, clear communication, and fair pricing for services like oil changes, brake repairs, and major engine work. However, a subset of low-star reviews cites concerns about overcharging, unnecessary repairs, and occasional negligence, including instances of vehicle damage or unresolved mechanical issues that led to safety hazards.
Google rating: 4.8 out of 5 from 554 reviews (92% five-star).
Reviews on this page: 554 Google reviews (336 with written comments, 4 with photos).
Owner responses: the business replied to 10% of reviews.
Most recent review: October 20, 2026.
Service: Auto Repair Shop serving San Diego, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
554 reviews on Google
5★511
4★19
3★0
2★6
1★18
Reviews from Google, shown as published (original wording, unedited).
CM
Christine McDowell3 reviews
★★★★★
My family has been coming here for over 50 years and the service is phenomenal- always courteous, trustworthy and on time. Keep up the good work!
Positive: Punctuality, Quality, Professionalism, Value
Services: Brakes, Exhaust, Auto engine tuning
Response from the owner · 5 years ago
Thank you for your continued support. There’s nothing more important to us than the satisfaction of the customer, and the greatest joy in this business comes from seeing the generations of customers coming in from the same family and watching their families grow alongside our own.
I always have wonderful Service! I appreciate your reminders to come and have it check up. You are very efficient and I feel very comfortable taking my cars there.
Services: General repairs & maintenance, Oil change
These guys are awesome! I have been coming here for years and have had University City Service Center service all of my family’s vehicles. They are honest, professional, and the turnaround on their services is very quick.
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Transmission repair, Brakes, Air conditioning, Smog certification
Response from the owner · 9 months ago
Always appreciate your business, Oleg, and very much appreciate the positive review.
I had a broken spark plug stuck in my engine and they were very clear on what they had to do. They were able to take it out and do an oil change service as well right after fixing my problem. Well highly recommend going here for car service or repair. Very helpful and fast turnaround.
My family and I are long-time customers of UC Service Center and the gas station … for decades. Three generations as customers. Brian, Scott, Logan and the whole team are excellent. I can’t remember her name (so very sorry!) but the woman who works with them is excellent. Service, break/fix, smog test, you name it — they treat people and vehicles with amazing care and attention. Fair rates, customer service work ethic, extensive car knowledge, they go the distance for customers. Offers an Auto Club discount. After-hours car pick up at the station is very convenient. On the daily, they will help you with oil & fluid checks when indicator lights illuminate and then take care of everything right then & there (if fluid replacement is needed). No charge, no hassle and always so patient even when they are clearly busy. Highly, highly recommend.
Excellent service on our drive shaft replacement, super customer relations and taken care of on a a Saturday. We were leaving to Nor Cal on Sunday morning. Thanx for everything!