University of Michigan Dearborn Fieldhouse/Ice Arena logo

University of Michigan Dearborn Fieldhouse/Ice Arena

Sports complex · Dearborn Heights, MI · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%56+35.6Reliability 28%75+21.2Replies to reviews 8%8+0.7Momentum penalty99−0.1Experts Score= 57Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 29 backyard court installersPosition by Experts Score among all companies we track in this category. · better than 7%
4.6 ★★★★★ 240 Google reviews · 24 photos
70%five-star reviews
4.57★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

University of Michigan Dearborn Fieldhouse/Ice Arena at a glance

Google reviewers rate the facility 4.6 out of 5, praising clean ice surfaces, well-maintained courts, and convenient parking for events like graduations and tournaments. Concessions are noted as reasonably priced, and the venue is frequently used for hockey camps and sports competitions. However, several low-star reviews highlight significant accessibility issues, including distant parking, lack of automatic doors, and inadequate bathroom accommodations for disabled visitors. Additionally, some guests report that the interior can become excessively hot due to limited air conditioning.

  • Google rating: 4.6 out of 5 from 240 reviews (70% five-star).
  • Reviews on this page: 240 Google reviews (87 with written comments, 9 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 24, 2026.
  • Service: Backyard Court Installer serving Dearborn Heights, Michigan.

Data from Google, last updated October 25, 2026.

Score profile vs other backyard court installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction56Reliability75Craft & service–Value–Momentum99Replies to reviews8Satisfaction: 56 (median 82)Reliability: 75 (median 83)Momentum: 99 (median 100)Replies to reviews: 8 (median 20)
This companyBackyard Court Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.University of Michigan Dearborn Fieldhouse/Ice Arena: 56/100 on this factor. Category median: 82.C
56
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.University of Michigan Dearborn Fieldhouse/Ice Arena: 75/100 on this factor. Category median: 83.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 78.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.University of Michigan Dearborn Fieldhouse/Ice Arena: 99/100 on this factor. Category median: 100.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.University of Michigan Dearborn Fieldhouse/Ice Arena: 8/100 on this factor. Category median: 20.F
8

Bar = this company · dark tick = category median.

Star ratings

240 Google reviews we collected

  • 5 stars16770%
  • 4 stars5322%
  • 3 stars146%
  • 2 stars42%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 87 written reviews

  • Praise2796%
  • Complaints14%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2693%
  • Quality & results14%
  • Price & value14%

What customers talk about

We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The arena is nice and the hockey camp ran by a 3rd party was exponential!”
  • “The concessions are reasonably priced here.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

PatriciaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

The JBF Sale was wonderful. Children,s items are inexpensive and the sales help the community.

GastonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a 10u hockey camp at U of M Dearborn and it was my first experience. The arena was only 10min from my house and was easy to get there. The arena is nice and the hockey camp ran by a 3rd party was exponential! I look forward to visiting this arena for the next camp in 2 weeks.

DevinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had our 12UA tryout here last night. It was my first time in the facility was i was very impressed by the little I saw but it was amazing. I mean come on what do you expect from U of M lol.

Customer photo from Devin's reviewCustomer photo from Devin's review
DustinLocal Guide · 456 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pretty awesome to watch my wife cross the stage and part of their millionth degree ceremony. And doing it the fieldhouse for just about as long haha

ShawnLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Nice place lots of walking. Had a handicap person and even though it had handicap accessibility the parking lot and the structure was a lot to get through

MariannLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

They seem to think they are handicapped accessible--- far from it. Parking is very far from the entrances. They do have an elevator once you struggle to get yourself into the arena. You have to cross incoming & outgoing traffic after parking. No automatic doors at all. Bathrooms are a joke for a handicapped…

Photos

Customer reviews

4.6 ★★★★★ 240 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Patricia CrosbieLocal Guide · 49 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The JBF Sale was wonderful. Children,s items are inexpensive and the sales help the community.

Gaston GlockLocal Guide · 15 reviewsTotal number of Google reviews Gaston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a 10u hockey camp at U of M Dearborn and it was my first experience. The arena was only 10min from my house and was easy to get there. The arena is nice and the hockey camp ran by a 3rd party was exponential! I look forward to visiting this arena for the next camp in 2 weeks.

Devin GardnerLocal Guide · 22 reviewsTotal number of Google reviews Devin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had our 12UA tryout here last night. It was my first time in the facility was i was very impressed by the little I saw but it was amazing. I mean come on what do you expect from U of M lol.

Dustin GrayLocal Guide · 456 reviewsTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pretty awesome to watch my wife cross the stage and part of their millionth degree ceremony. And doing it the fieldhouse for just about as long haha

Shawn SullivanLocal Guide · 99 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice place lots of walking. Had a handicap person and even though it had handicap accessibility the parking lot and the structure was a lot to get through

Len MillerLocal Guide · 235 reviewsTotal number of Google reviews Len has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice Rink.

Mariann TofilLocal Guide · 206 reviewsTotal number of Google reviews Mariann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They seem to think they are handicapped accessible--- far from it. Parking is very far from the entrances. They do have an elevator once you struggle to get yourself into the arena. You have to cross incoming & outgoing traffic after parking. No automatic doors at all. Bathrooms are a joke for a handicapped person to get into. Very disappointing & not acceptable in the year 2026. They should be ashamed to say they are a handicapped facility. Also no food concession open. Only vending machines on the lower level. So once again, you are handicapped & they make you go from the upper floor down to the lower level if you needed a refreshment. You enter on the middle level. If you are there for hockey you go up to the top level. Basketball, you go down to lower level. Nothing is on mid level except for entering the facility. Very poorly planned in general.

John ClouserLocal Guide · 32 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The concessions are reasonably priced here. Bathrooms are clean and well-maintained. Ample parking and easy to get to.

Carmen JohnsonLocal Guide · 137 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place for a step show !!!

Dawn BLocal Guide · 145 reviewsTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love when my ice hockey team skates here. Everything is well maintained

University of Michigan Dearborn Fieldhouse/Ice Arena on Google Maps →

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