Auto repair shop · Port Washington, WI · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#161 of 211 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 24%
4.8★★★★★1,074 Google reviews · 24 photos
90%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the shop 4.8 out of 5 based on 1074 reviews, with the owner responding to 99% of them. Customers frequently cite punctuality, friendly staff, detailed explanations, and fair pricing for services like tire installation, oil changes, and diagnostics. Recurring themes include quick scheduling and honest advice regarding necessary repairs. However, some low-star reviews criticize opaque diagnostic fees, disputed repair estimates, and perceived attempts to upsell unnecessary services.
Google rating: 4.8 out of 5 from 1,074 reviews (90% five-star).
Reviews on this page: 1,074 Google reviews (682 with written comments, 8 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 3, 2026.
Service: Window Tinting Service serving Port Washington, Wisconsin.
Data from Google, last updated November 6, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Unlimited Auto Care - Port Washington: 85/100 on this factor. Category median: 96.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Unlimited Auto Care - Port Washington: 84/100 on this factor. Category median: 94.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Unlimited Auto Care - Port Washington: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Unlimited Auto Care - Port Washington: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Unlimited Auto Care - Port Washington: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Unlimited Auto Care - Port Washington: 100/100 on this factor. Category median: 82.A
100
Bar = this company · dark tick = category median.
Star ratings
1,074 Google reviews we collected
4.8of 5
5 stars96290%
4 stars717%
3 stars111%
2 stars50%
1 star252%
Praise vs complaints
Phrases our text analysis found in 682 written reviews
97%praise
Praise99497%
Complaints363%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2928%
Reasonable6867%
Overpriced33%
Not sure22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude25925%
Speed & response22822%
Quality & results18618%
Price & value17017%
Honesty & trust737%
Would recommend717%
Communication434%
What customers talk about
We read 682 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am grateful for their kindness and HIGHLY recommend this business if you need new tires!”
“They were rude, unprofessional, and if they want to keep people as a continued customer, they better have better customer service and tell people upf…”
“They were very responsive to my tire repair and understood my situation.”
“Slow.”
“As usual, everyone did a great job from the Service writer behind the desk to the mechanic who performed the work.”
“…is after these guys got done with my alignment, they in turn somehow messed up my front driver's side strut and spring, as it now creates a popping n…”
“Always timely, within estimate, friendly and affordable.”
“was told I needed front and rear brakes quoted me at $841 very expensive”
“Can't begin to describe how impressed I am with the integrity and competence the organization shows.”
“I would highly recommend tires unlimited in Port Washington.”
“This place came highly recommended.”
“d customer service, they got my car seen in a such short notice, they explained everything to me in detail and I was given options to get my car fixed…”
“They did not explain again that $150 hold was towards the loaner.”
People customers mention
Jamie14 reviews
Alex7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Unlimited Auto Care - Port Washington for 8 kinds of job. Pick one to see what they paid and said.
Andrew13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
As a first-time customer I was having them install new tires. There were a number of difficulties in replacing the tires due to issues with my vehicle. They handled them well beyond my expectations and then they were extremely gracious in not even charging more for what they needed to do. They also inspected my…
Great priceTires
Tom5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
They were very responsive to my tire repair and understood my situation. Nice guys!!
Reasonable priceService not listed
GloriaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I have been with Tires r US for years. I am very satisfied with this location in PortWashington. I trust them completely. It's a good feeling to know that you have someone that won't give you the run around.⁹
Not sureAuto maintenance
Jill1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Always timely, within estimate, friendly and affordable. Thank you for great service!
adamLocal Guide · 154 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Made a private sake transaction with an employee BUT techs here all seemed very cool and very knowledgeable..
Reasonable price
Dave1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Excellent customer service job well done pleasant staff I will return you have all my auto business.
As a first-time customer I was having them install new tires. There were a number of difficulties in replacing the tires due to issues with my vehicle. They handled them well beyond my expectations and then they were extremely gracious in not even charging more for what they needed to do. They also inspected my vehicle for other issues and provided detailed photos of each problem but did not pressure me into any repairs. I am grateful for their kindness and HIGHLY recommend this business if you need new tires!!!
Price assessment: Great price
Services: Tires
Response from the owner · 2 days ago
Andrew, thank you for trusting us with your first visit. We’re glad we could handle the tire installation challenges and provide a pressure-free inspection. We appreciate the recommendation!
Tom Schmitz5 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I have been with Tires r US for years. I am very satisfied with this location in PortWashington. I trust them completely. It's a good feeling to know that you have someone that won't give you the run around.⁹
Price assessment: Not sure
Services: Steering & suspension replacement
Services: Auto maintenance
Response from the owner · 6 days ago
Gloria, thank you for your years of trust and support! We’re grateful you feel confident bringing your vehicle to our Port Washington location. See you next time!
Steve Jagow2 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Excellent customer service job well done pleasant staff I will return you have all my auto business.
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto brake replacement
Response from the owner · a week ago
Dave, thank you for the kind words! We’re glad our team provided excellent service. We appreciate your trust and look forward to taking care of all your auto needs.
Dana Reilly3 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Excellent service, very friendly and professional. They did a great job! It’s like driving a brand new car. I would highly recommend tires unlimited in Port Washington.
Price assessment: Great price
Services: Tires
Response from the owner · 2 weeks ago
Dana, thank you for the kind words! We’re glad the service made your car feel brand new. We appreciate your recommendation and business!
Martha Ortiz12 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Really good customer service, they got my car seen in a such short notice, they explained everything to me in detail and I was given options to get my car fixed, really friendly and polite staff.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Martha, thank you for the kind words! We’re glad we could see your car on short notice, explain everything clearly, and provide repair options. We appreciate your business!
David Schmitz1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
David, thank you for the feedback! We’re glad everything was punctual and detail-oriented. We appreciate your business and look forward to helping again.
