S Smith1 reviewTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOn time. Professional. Hard working. Kind. Friendly. Completed job in less time than planned.
Up North Junk Removal
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 135 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 56%
5.0 ★★★★★ 30 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Aug 2026latest review
Up North Junk Removal at a glance
Google reviewers rate Up North Junk Removal five stars based on thirty reviews, highlighting punctuality, efficient communication, and reasonable pricing. Customers describe the service as professional and friendly, noting that staff often completed jobs quickly and adhered to original estimates even when tasks took longer than expected. The company handles various removal needs, including office cleanouts, furniture, and hazardous items, with no common criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
- Reviews on this page: 30 Google reviews (27 with written comments).
- Owner responses: the business replied to 20% of reviews.
- Most recent review: August 7, 2026.
- Service: Junk Removal serving Fargo, North Dakota.
Data from Google, last updated November 3, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Up North Junk Removal: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Up North Junk Removal: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Up North Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
- 5 stars30100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
- Praise6198%
- Complaints12%
Topic share
How often each topic comes up in the written reviews
- Speed & response1626%
- Staff & attitude1219%
- Quality & results1118%
- Would recommend1118%
- Price & value813%
- Communication46%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and had the job done in a timely manner.”
“He was very professional, friendly and great to work with!”
“Great work, great worker--though the job took longer than expected, Up North Junk stuck with the original estimate.”
“I definitely will hire them again to clean out my garage attic.”
“Dose very good work and gets the job done right at a reasonable cost.”
“Awesome communication, excellent prices quick response, fast work complete 10/10 would recommend”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
On time. Professional. Hard working. Kind. Friendly. Completed job in less time than planned.
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great work, great worker--though the job took longer than expected, Up North Junk stuck with the original estimate. I highly recommend this business.
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was so impressed! I was moving and had a big pile of junk that needed to go! I called him and he came out that day to check it out and give me a quote. He came back to pick it all up a day later! He was very professional, friendly and great to work with! I absolutely recommend him!
Heather10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very professional and had the job done in a timely manner. Would definitely recommend.
Tammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Hunter is totally amazing! You can tell he's experienced in demo work. I've also never seen anyone work so fast and so efficiently! Will definitely be using him for many more projects!
Peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Hunter is very kind and professional. I would recommend his company without hesitation.
Photos
Customer reviews
5.0 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
RN Bank6 reviewsTotal number of Google reviews RN has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent communication. Very friendly and accomodating.
Chris Brungardt1 reviewTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleResponsive, quick, and excellent work
Nancy Gourde2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work, great worker--though the job took longer than expected, Up North Junk stuck with the original estimate. I highly recommend this business.
Katie Swailes2 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was so impressed! I was moving and had a big pile of junk that needed to go! I called him and he came out that day to check it out and give me a quote. He came back to pick it all up a day later! He was very professional, friendly and great to work with! I absolutely recommend him!
Heather Murray10 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and had the job done in a timely manner. Would definitely recommend.
Response from the owner · a year ago
Thank you for sharing your positive experience with our team. We take pride in delivering professional service promptly and it’s rewarding to know that it met your expectations. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.
Tammy Bachman4 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHunter is totally amazing! You can tell he's experienced in demo work. I've also never seen anyone work so fast and so efficiently! Will definitely be using him for many more projects!
Response from the owner · a year ago
Wow, thanks so much for the glowing review!We’re thrilled we have become your go-to for demo work and look forward to helping out with your future projects!
Peggy Deremo1 reviewTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHunter is very kind and professional. I would recommend his company without hesitation.
Response from the owner · a year ago
We truly appreciate your generous feedback and recommendation. It’s wonderful to hear that Hunter provided kind and professional service, and we’re delighted that your experience met your expectations. Thank you for choosing our company and for sharing your positive sentiments.
Kathryn Malvin2 reviewsTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful service! I was ghosted by a few other companies because I had a large piece of furniture to remove. He showed up on time and got the job done! Great to work with! Completely recommend!!
Response from the owner · a year ago
We truly appreciate your kind words and the trust you placed in us to handle your large furniture removal. Punctuality and reliable service are priorities for us, and we're delighted to hear that we could meet your expectations where others did not. Your recommendation means a great deal, and we look forward to assisting you with any future needs.
RICK EberhartLocal Guide · 16 reviewsTotal number of Google reviews RICK has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTwo very friendly young men. They were there in approximately 2 hours from calling. Knowing the situation I was in to get things moved out. I would definitely use them again. Definitely would recommend. Reasonably priced
Response from the owner · a year ago
We truly appreciate your kind words and are delighted to hear that our team was able to assist you promptly and courteously during your move. Delivering efficient and friendly service while keeping pricing reasonable is a top priority for us, and your recommendation means a great deal. We look forward to the opportunity to serve you again in the future.
Business details
- Address: 1331 6th St S, Fargo, ND 58103
- Phone: (701) 388-7651
- Service area: Fargo, ND