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Upfront Pest

Pest control service · Kansas City, MO

5.0 ★★★★★ 149 Google reviews · 20 photos
99%five-star reviews
99%reviews answered by the owner
Oct 2026latest review

Upfront Pest at a glance

  • Google rating: 5.0 out of 5 from 149 reviews (99% five-star).
  • Reviews on this page: 149 Google reviews (132 with written comments, 3 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Pest Control Service serving Kansas City, Missouri.

Data from Google, last updated November 3, 2026.

Star ratings

149 Google reviews we collected

  • 5 stars14899%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 132 written reviews

  • Praise40999%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Quality & results7518%
  • Honesty & trust7017%
  • Staff & attitude6817%
  • Speed & response6015%
  • Would recommend5614%
  • Communication4310%
  • Price & value4010%

What customers talk about

We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Did a very thorough assessment and treatment on first application.”
  • “As far as price compared to service quality, Upfront is a no brainer.”
  • “Josh is very professional and took care of all my issues right away.”
  • “Josh was expedient in scheduling an appointment; after scheduling, he showed up on time and communicated 30 minutes before arriving.”
  • “If you're looking for help in the pest department, then look no further!”
    “My neighborhood has a huge problem with wasps, he came out and knocked them all down and finished it off with a pheromone they stay away from.”
  • “Super reliable, easy to work with, and always does a great job.”
  • “He was fair in pricing and honest about any questions we had.”

People customers mention

  • Josh 26 reviews
  • Control 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 149 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Zach Leifried5 reviewsTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I have been nothing but pleased with the service. As far as price compared to service quality, Upfront is a no brainer. My neighborhood has a huge problem with wasps, he came out and knocked them all down and finished it off with a pheromone they stay away from. He also took care of the ants/spiders. I’d trust this guy with the keys to my house. When he says no quibble call back, he means it.

  • Price assessment: Great price
  • Price: $20–40
  • Services: Hornet & wasp extermination, General pest inspection, Bug & insect extermination, Ant extermination
  • Pest type: Ants, Spiders, Other
Response from the owner · 2 months ago

Thank you, Zach! Your wonderful review made our day! We take real pride in delivering the kind of service we would want for our own home and it brought us great joy to hear that we are hitting the mark. Thank you. It is an honor to serve you.

Randall SeeverLocal Guide · 15 reviewsTotal number of Google reviews Randall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick response for service. Did a very thorough assessment and treatment on first application. Looking forward to be mosquito free and be able to enjoy our backyar.

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: General pest inspection, Mosquito extermination, Bug & insect extermination
Response from the owner · 2 months ago

Thank you for this wonderful review! We are thrilled to hear about your positive experience and really appreciate you taking the time to share. We are honored to serve you.

Karson Bennett3 reviewsTotal number of Google reviews Karson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! He was actually my soccer coach back in the day, so it’s pretty cool having him as my pest control guy now. Super reliable, easy to work with, and always does a great job. Definitely someone you can trust! Also, very cost effective.

  • Price assessment: Great price
  • Price: $20–40
  • Services: Spider extermination, General pest inspection, Ant extermination
Response from the owner · 2 months ago

Thank you, Karson! We are so grateful for all your kind words. It is an honor to serve you!

Tom & Sara AlbrightLocal Guide · 25 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was our first time of using Upfront Pest Control, we will be using them from now on! Josh was expedient in scheduling an appointment; after scheduling, he showed up on time and communicated 30 minutes before arriving. He was thorough with the application and communicated problems areas. He was fair in pricing and honest about any questions we had. It was simply a pleasure to work with Upfront Pest Control.

Response from the owner · 2 months ago

Thank you, Tom & Sara! We are so grateful for this wonderful review. At Upfront Pest, we pride ourselves on delivering first-rate service at unbeatable prices. It made our day to hear that you've had a great experience. Thanks again. We are honored to serve you.

David Sallee3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Upfront provided excellent service, on time, for a very reasonable amount, less than I had been paying.

  • Price assessment: Great price
  • Price: $60–80
  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Bug & insect extermination
Response from the owner · 2 months ago

Thank you for this wonderful review. We take great pride in delivering award-winning pest control at unbeatable prices and are so grateful for the opportunity to serve you.

William Acker10 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh is very professional and took care of all my issues right away. Great service for a great price. Highly recommend

  • Price assessment: Great price
  • Price: $40–60
  • Services: Rodent extermination, Spider extermination, Mosquito extermination, Bug & insect extermination, Ant extermination
Response from the owner · 3 months ago

Thank you, William. It means a lot to us that you'd take the time to leave this wonderful review. We are so glad to hear about your positive experience and are honored to serve you. Thanks again.

Matthew Sullivan5 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After years of dealing with the big national pest control companies, I can honestly say the experience with Upfront Pest has been on a completely different level. With the larger corporate companies, I always felt like just another account. The service felt rushed, communication was inconsistent, and it seemed like the focus was on selling the next service rather than actually solving the problem. Upfront Pest is the exact opposite. From the first interaction, it was obvious they genuinely care about their customers. They took the time to explain everything, answered every question, and went above and beyond to make sure our home was protected instead of just checking a box. It’s refreshing to support a locally owned business that prioritizes hospitality, integrity, and doing great work. If you’re tired of mediocre service from the big companies and want a team that actually takes pride in what they do, I can’t recommend Upfront Pest highly enough.

Response from the owner · 3 months ago

Thank you, Matthew! It was incredibly gratifying to read this wonderful review. We are so glad to hear about your positive experience. We take great pride in delivering exceptional service at unbeatable prices and couldn't be happier that this is shining through. Thanks again. It is an honor to serve you.

Tim Krantz13 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch service. If you're looking for help in the pest department, then look no further!

Response from the owner · 3 months ago

Thank you, Tim! It means a lot to us that you took the time to leave this review and we are so glad to hear that you've had a positive experience! Thanks again!

Alyssa5 reviewsTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super helpful! They were very communicative & able to come out quickly. Very thorough initial visit taking care of everything & they answered all my questions! Thank you!

  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Bug & insect extermination, Ant extermination
Response from the owner · 4 months ago

Thank you, Alyssa! We are so grateful for the opportunity to serve you and loved reading about your positive experience. Thanks for taking the time to leave a review - it makes a big difference for a locally owned and operated business like ours!

Patricia EdmondsLocal Guide · 18 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I started using UPFRONT PEST control in August 2025, utilizing their yearly plan, which includes four visits + if any bugs are spotted inside they will come back out to rectify. Kansas City weather is erratic, with all the rain we’ve had this spring no problems. Josh has done a great job inside and out. I highly recommend him.

  • Price assessment: Great price
  • Services: Hornet & wasp extermination, General pest inspection, Bug & insect extermination
Response from the owner · 4 months ago

Thank you, Patricia! We are so grateful for this wonderfully kind and thoughtful review. We take great pride in delivering high quality service. Hearing this positive feedback really makes our day. Thanks again - it is an honor to serve you.

Upfront Pest on Google Maps →

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