Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Uptown Animal Hospital 4.8 out of 5 based on 124 reviews, with the owner responding to only 2% of feedback. Customers frequently praise the staff's compassion, knowledge, and friendly communication regarding services like nail trimming, medication, and boarding. Many note that pricing is fair and reasonable, with vets often recommending less expensive treatment options. However, a few low-star reviews criticize rude phone interactions and a lack of empathy during end-of-life discussions.
Data from Google, last updated November 11, 2026.
124 Google reviews we collected
Phrases our text analysis found in 79 written reviews
How often each topic comes up in the written reviews
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Uptown Animal Hospital has an extremely compassionate team.”
“I called to inquiry about neutering my pet and the receptionist hung up on me, I call back and then she tells me to call another vet.”
“I have been taking my dogs here for years and they provide exceptional service.”
“Horrible experience if you don’t want to do your job just go home please.”
“I will recommend them to anyone looking for a veterinarian.”
“…mals that come in, and when i needed to get my dog treated instead of immediately going for the most expensive option, the vet reccomended some less s…”
“The group is caring and conscientious, and I find their fees to be fair and reasonable.”
“They explained everything well and made sure all of my questions were answered.”
“Our dog always gets great care, they don't gouge us, the vets are honest and want what is best for the pets.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 124 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
No hassle. Offer comprehensive pet services. Came in for heat rash, nail trimming, flea medication for my senior doggo
I have been taking my dogs here for years and they provide exceptional service. Friendly and helpful. We have moved and still bring our dogs here. 👍🫶
This place is great! Everyone was helpful and informative. I was pretty concerned about my dogs infection and they treated us both with kindness and compassion. They explained everything well and made sure all of my questions were answered. I can’t thank them enough!
Love the Vets here. All of them are great and care.
Our Win and Lou have been going to Dr. Voltin since they were 10 weeks old, they are now almost 11. She and her staff not only treat our pups, but us ad well! We love Uptown Animal Hospital!!
Uptown Animal Hospital has an extremely compassionate team. They helped me when I had to put my cat down and they helped me get my new kitty healthy. They are the only place I'll take my cat. Even when it was sad it was a good experience.
Love the people there they treat their animals good I just went in and got my dogs medication🐕 this is a good place to take your animals.
Dr. Voltin is amazing!!! The entire staff is caring! This is the only place I take my pets—even though I have to drive a distance!
I called to inquiry about neutering my pet and the receptionist hung up on me, I call back and then she tells me to call another vet. Horrible experience if you don’t want to do your job just go home please.
Thank you for this information. As the owner of Uptown Animal Hospital, I'm sorry for the poor customer service you received. Please call me on Monday as I would like to discuss this with you further and, hopefully, remedy the situation. You can ask to speak to me directly. Dr. Voltin 562-424-8541
I feel like the vets and assistants here really care about the animals that come in, and when i needed to get my dog treated instead of immediately going for the most expensive option, the vet reccomended some less severe treatment and she was cured! I appreciate when people arent money hungry and exploitave of their patients.
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts