Google reviewers rate Uptown Cleaning five out of five stars based on four hundred forty-six reviews, with the owner responding to seventy-nine percent of them. Customers frequently praise the service for punctuality, transparent pricing, and thorough cleaning for both standard and deep clean tasks. Recurring themes highlight effective communication and staff who often perform extra tasks without being asked. However, a small number of lower-rated reviews cite inconsistent quality, property damage, and unprofessional management responses to complaints.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Kiara did the most amazing job ever!!! Would recommend to any of my friends to use this company great prices for amazing work! Totally would use again and Kiara was the sweetest ever!
I’ve had such a great experience with Uptown Cleaning! I’ve used them for both a deep clean and recurring standard cleanings, and they’ve been great every time. They’re thorough, pay attention to the little details, and always leave my home feeling fresh and clean. Communication is easy, pricing is fair and transparent, and they’re incredibly reliable. They make the whole process so simple, and I really appreciate having a cleaning company I can count on. Highly recommend!
Service was phenomenal. Zaida didn't rush she took her time and did everything I expected without me saying anything. I checked on her a few times and was pleased each time. Can't wait to put furniture in my freshly cleaned apartment. This is a task checked off my list thanks to Uptown Cleaning ❤️
I would recommend this service to anyone looking for an exceptional cleaning company and Carolina did a stellar job!
We’ve used this service ahead of several visits with our son. They respond promptly to scheduling requests and each time have made his place sparkle! Highly recommend their services!
The Uptown Cleaning team is great. Always responsive and accommodating. Their team, like Yessica, always goes the extra mile to ensure your residence is in the best shape.
We’ve had Uptown Cleaning servicing our apt. for over 8 years now. Anabel T went above and beyond!! I don’t think I’ve ever seen our bathtub and grout be this clean and white! We always appreciate their service, but especially this time!
I have been using uptown cleaning for years and they always provide an exceptional service!!! They go above and beyond and always make sure I’m satisfied with my cleaning. If I ever have any requests, they accommodate. One of their cleaners, Anabel Torres, has done an amazing job on my most recent cleaning!
Leticia was fantastic! Thorough, super polite, and did a great job! Highly recommend
Aracelie was the best cleaner. I have had many different ladies come to clean and she was the most thorough, got everything dusted and took her time to do it right.