Lawn care service · Mint Hill, NC · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 70 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★83 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Urban Lawn & Landscape five stars based on eighty-three reviews, noting the owner responds to nearly all feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services including sod installation, retaining walls, grading, and routine maintenance. Recurring themes highlight professional execution, attention to detail, and willingness to accommodate specific requests, with no low-star excerpts provided to indicate common criticisms.
Google rating: 5.0 out of 5 from 83 reviews (100% five-star).
Reviews on this page: 83 Google reviews (76 with written comments, 7 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 3, 2026.
Service: Leaf Removal Service serving Mint Hill, North Carolina.
Data from Google, last updated November 10, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Urban Lawn & LandscapeLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Lawn & Landscape: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Lawn & Landscape: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Lawn & Landscape: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Lawn & Landscape: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Lawn & Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
5.0of 5
5 stars83100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
99%praise
Praise19399%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1875%
Reasonable625%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4322%
Would recommend3820%
Staff & attitude3418%
Speed & response2513%
Communication2412%
Price & value1910%
Honesty & trust116%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David and Daniel did a great job setting up our gravel pad.”
“…late and there team is fabulous, very friendly and easy to work with, would recommend.…”
“…da sod, communication was immaculate and there team is fabulous, very friendly and easy to work with, would recommend.…”
“The project was completed efficiently, the site was kept clean, and communication throughout the process was excellent.”
“David was detailed, communicative, and went above and beyond repairing/replacing a French drain pipe.”
“Pricing was fair and I would definitely use him for any other landscaping needs.”
“Now that he's grown I can move almost anywhere in the county and know I have reliable lawncare.”
People customers mention
David18 reviews
Bermuda3 reviews
Construction3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Urban Lawn & Landscape for 8 kinds of job. Pick one to see what they paid and said.
Grant5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Quick and good work! Highly recommend! Had to get my backyard regraded and flattened and David completed the job timely and did a great job.
Great priceLawn landscapingGrading & resloping
David4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David and his crew finished a yard landscape project where he cleared and leveled an area of my lawn where several large trees stood, spread top soil, and reseeded the area. The work was excellent and well worth the price I paid. I would not hesitate to use his services in the future.
Great priceGrass seedingYard landscapingYard grading
jason2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David and Daniel did a great job setting up our gravel pad. They were highly communicative and efficient.
Craig3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David was detailed, communicative, and went above and beyond repairing/replacing a French drain pipe. Pricing was fair and I would definitely use him for any other landscaping needs.
Grading & reslopingSod installation
SaketLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
David and his team were great to have at our property. His work was excellent and we’re happy with his level of communication and execution. I would absolutely use again.
Vlad3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
David and his team did a amazing job installing new Bermuda sod, communication was immaculate and there team is fabulous, very friendly and easy to work with, would recommend.
Great priceYard designsLawn landscapingYard landscaping
Quick and good work! Highly recommend! Had to get my backyard regraded and flattened and David completed the job timely and did a great job.
Price assessment: Great price
Services: Lawn landscaping, Grading & resloping
Response from the owner · 2 weeks ago
Thank you so much, Grant! We’re so glad David got your backyard regraded and flattened quickly and that you’re happy with the work. We really appreciate your recommendation and would love to help with any future landscaping projects!
David Lee4 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
David and his crew finished a yard landscape project where he cleared and leveled an area of my lawn where several large trees stood, spread top soil, and reseeded the area. The work was excellent and well worth the price I paid. I would not hesitate to use his services in the future.
Thank you so much, David! We’re happy you’re pleased with how the yard turned out and felt the work was well worth it. The crew put a lot of care into getting that area leveled and ready for new grass, so your feedback means a lot! Thanks for trusting us with your yard, we’d love to help you again!
jason shaw2 reviewsiTotal number of Google reviews jason has written across all businesses on Google Maps, not just this one.
David and Daniel did a great job setting up our gravel pad. They were highly communicative and efficient.
Response from the owner · a month ago
Thank you so much, Jason! We’re glad David and Daniel made everything easy and that you’re happy with your gravel pad. It’s great to hear you felt kept in the loop throughout the work. We appreciate you choosing us and would love to help you again!
Craig Durel3 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
David was detailed, communicative, and went above and beyond repairing/replacing a French drain pipe. Pricing was fair and I would definitely use him for any other landscaping needs.
Services: Grading & resloping, Sod installation
Response from the owner · a month ago
Thank you, Craig! We’re glad David’s attention to detail and communication made your French drain repair a positive experience. Knowing you felt the pricing was fair and would trust us with future landscaping work means a lot. We appreciate you choosing Urban Lawn and Landscape and would be happy to help again!
Saket NigamLocal Guide · 61 reviewsiTotal number of Google reviews Saket has written across all businesses on Google Maps, not just this one.
David and his team were great to have at our property. His work was excellent and we’re happy with his level of communication and execution. I would absolutely use again.
Price assessment: Reasonable price
Services: Stone landscaping, Walkway landscaping, Rock landscaping, Grading & resloping, Retaining wall design, Retaining walls, Drainage solutions
Response from the owner · 2 months ago
Thank you, Saket! We’re glad you were happy with David and the team’s work, communication, and how everything was handled at your property. That level of care and follow-through is what we want every customer to experience with Urban Lawn & Landscape. It was a pleasure working with you, and we’d be happy to help again anytime!
Vlad Abramciuc3 reviewsiTotal number of Google reviews Vlad has written across all businesses on Google Maps, not just this one.
David and his team did a amazing job installing new Bermuda sod, communication was immaculate and there team is fabulous, very friendly and easy to work with, would recommend.
Thank you, Vlad! We’re glad you’re happy with your new Bermuda lawn. David and the Urban Lawn & Landscape team take pride in providing professional Bermuda sod installation in Charlotte, NC. It was a pleasure transforming your yard, and we really appreciate the recommendation!
AUTO DEALS2 reviewsiTotal number of Google reviews AUTO has written across all businesses on Google Maps, not just this one.
Services: Stone landscaping, Walkway landscaping, Landscape design construction, Rock landscaping
Response from the owner · 3 months ago
Thank you so much for the 5-star review and recommendation! We’re glad you were happy with our pricing and professional service. It was a pleasure helping with your landscaping project, and we truly appreciate you choosing Urban Lawn & Landscape!
Anatolii Verenchuk2 reviewsiTotal number of Google reviews Anatolii has written across all businesses on Google Maps, not just this one.
David and his crew at Urban Lawn & Landscape did an excellent job leveling my yard and installing Bermuda sod. They took the time to properly prepare the ground, and the finished lawn looks smooth, healthy, and professionally done. Communication was great throughout the project, and they kept the work area clean.
I couldn’t be happier with the results and would highly recommend Urban Lawn & Landscape to anyone looking for lawn leveling or sod installation. Great work from start to finish!
Response from the owner · 4 months ago
Thank you so much, Anatolii. We really appreciate you taking the time to share this. David and the crew were glad to help with your yard leveling and Bermuda sod installation, and it means a lot to hear that the preparation, communication, and cleanup stood out to you. We’re happy the finished lawn came out smooth, healthy, and exactly how it should. Thank you again for trusting Urban Lawn & Landscape with your Sod project in the Charlotte area.
Tim Merenkov1 reviewiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
David and his team were extremely professional from start to finish. They installed a 65-foot retaining wall for us, and the quality of workmanship exceeded our expectations. The project was completed efficiently, the site was kept clean, and communication throughout the process was excellent. We couldn’t be happier with the final result and would highly recommend them to anyone looking for quality retaining wall installation. 10/10 service.
Response from the owner · 4 months ago
Thank you, Tim. We truly appreciate the kind words and the opportunity to build your retaining wall. David and the team take a lot of pride in clean work, clear communication, and making sure each retaining wall installation is built with quality from start to finish. We’re glad to hear the final result exceeded your expectations, and we’re grateful for your recommendation. Thanks again for choosing Urban Lawn & Landscape.
William Obozny8 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
David really knows his stuff. After his recommendations my lawn has been like never before. Very happy, worth every penny!
Price assessment: Great price
Services: Lawn care
Response from the owner · 5 months ago
Thank you, William! We really appreciate the kind words. Glad David’s recommendations made such a noticeable difference with your lawn, and we’re happy to hear you feel it’s been worth it. Thanks again for trusting Urban Lawn for your lawn care.
