Google reviewers rate Urban Treez Chicago 4.8 out of 5 based on 379 reviews, frequently praising the friendly staff, clean atmosphere, and generous portions of sandwiches, smoothies, and vegan options. Customers note that the coffee is high quality and the menu offers good value for the food provided. However, recurring criticisms in lower-rated reviews include inconsistent food preparation, such as burnt items or foreign objects, incorrect orders, and high pricing for certain meals.
Google rating: 4.8 out of 5 from 379 reviews (92% five-star).
Reviews on this page: 379 Google reviews (335 with written comments, 70 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: October 23, 2026.
Service: Juice Bar serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
379 reviews on Google
5★348
4★14
3★9
2★4
1★4
Reviews from Google, shown as published (original wording, unedited).
QA
queenie arriolaLocal Guide · 42 reviews
★★★★★
Stopped in for breakfast before work and got the egg and potato breakfast burrito with a strawberry banana smoothie. The burrito was stuffed, the potatoes had a little crisp to them, and it held together to the last bite. The smoothie wasn’t too sweet, which I appreciated. The person at the counter was friendly and quick. Nice to have a breakfast option on 18th that isn’t just a pastry.
Order type: Dine in
Price per person: $10–20
Parking space: Plenty of parking
Response from the owner · 3 days ago
Queenie so kind of you thank you for taking time out to write a very generous review it means a lot to us
Ordered online through DoorDash, got the blazing chicken panning and it was great. However one half was burnt, ruined the rest of the panini. Can't believe they would let that go out to customers. Also I had asked for no pickles and they still added them. Just look at the pictures and the difference of how long they've been toasted
Order type: Delivery
Response from the owner · 2 weeks ago
You are absolutely correct I would love to make it right for you if given the opportunity you can reach out through the app you ordered from and I can further assist you.
It's a small shop and the atmosphere reflects that but the coffee is the best I've tried out in Chicago. Ive had to travel to Chicago every weekend and I've been trying 2-3 differet coffee spots each time. None had come even close to my local spot at home but this one does.
If the google description is correct, they apparently use Big Shoulders coffee. I just went to the actual coffee spot last weekend and was highly disappointed.
My go to at home is a large iced caramel latte so I try to compare it out in Chicago. Definitely give it a try here. I think maybe adding an extra shot is all it needs to be up there with my spot at home. So that's also may be worth trying.
I can't speak to the food or anything else but it all looked good and the staff seemed friendly. Definitely stop by for a coffee.
Order type: Take out
Price per person: $1–10
Wait time: No wait
Response from the owner · 3 weeks ago
Oh wow thank you for that wonderful review we are happy that you noticed our service and the quality of our ingredients we have switched over to Bridgeport coffee for a while now fyi it’s not everyday we get a detailed review we sincerely appreciate it always let us know how we can make your experience even better!!
This is our second time trying this place out & we liked it the first time. However, this second time we found a hair in the turkey panini sandwich which is pretty disappointing. It was a long strand entangled with the avocado & pickle. It’s unfortunate they weren’t more diligent with the food prep.
