Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
Google reviewers rate Ursa Security & Control five stars based on fifty-four reviews, noting that the owner responds to all feedback. Customers highlight the company's punctuality, professional communication, and clear pricing for security, camera, and fire alarm installations. Recurring themes include responsive troubleshooting, thorough system explanations, and efficient completion of residential and commercial projects without reported criticisms.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
54 Google reviews we collected
Phrases our text analysis found in 34 written reviews
How often each topic comes up in the written reviews
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Knowledgeable about security systems, security cameras, and fire alarms.”
“…end, I always know what to expect from this team: top-quality work, responsive and trustworthy employees, clear and honest quotes, excellent communic…”
“m beginning to end, I always know what to expect from this team: top-quality work, responsive and trustworthy employees, clear and honest quotes, exce…”
“They've earned our business and our trust, and I wouldn't hesitate to recommend them to anyone looking for a security and access control company.”
“…onsive and trustworthy employees, clear and honest quotes, excellent communication, and a genuine willingness to help find the best solution for our n…”
“…know what to expect from this team: top-quality work, responsive and trustworthy employees, clear and honest quotes, excellent communication, and a ge…”
“…quality work, responsive and trustworthy employees, clear and honest quotes, excellent communication, and a genuine willingness to help find the best…”
praise complaint · found by our text analysis, Google review wording unchanged.
Knowledgeable about security systems, security cameras, and fire alarms. Plus they were very friendly and helpful to work with.
OUTSTANDING from start to finish. I cannot recommend highly enough the personal service you will get. Every person I spoke with and dealt with at this company took the time to listen and have concern about my concerns. Do not hesitate to use URSA
As our company has grown, URSA Security & Control has been there for us every step of the way. From beginning to end, I always know what to expect from this team: top-quality work, responsive and trustworthy employees, clear and honest quotes, excellent communication, and a genuine willingness to help find the best…
We had a great experience using URSA Security. We moved to a home with an existing security system using URSA and they made an easy transition for us. They provide great customer service and have been available anytime we have questions. Very responsive. Would highly recommend!
John was very polite and friendly. He answered all questions asked in detail and without hesitation. Positive attitude! Performed his duties as expected.
Morgan and his team were very professional and knowledgeable. Excellent service. We are very happy with our new security system and would highly recommend the URSA team.
5.0 ★★★★★ 54 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Knowledgeable about security systems, security cameras, and fire alarms. Plus they were very friendly and helpful to work with.
Thank you Brian! You’re an absolute pleasure
OUTSTANDING from start to finish. I cannot recommend highly enough the personal service you will get. Every person I spoke with and dealt with at this company took the time to listen and have concern about my concerns. Do not hesitate to use URSA
This is an incredibly kind review, thank you Deb. You’ve been a pleasure to work with. We’re so happy that we’ve been able to deliver for you, thank you again. — Morgan and the URSA Team
As our company has grown, URSA Security & Control has been there for us every step of the way. From beginning to end, I always know what to expect from this team: top-quality work, responsive and trustworthy employees, clear and honest quotes, excellent communication, and a genuine willingness to help find the best solution for our needs. What really sets URSA apart is that they stand behind what they sell and the work they do. They never tried to sell us something we didn't need or recommend something they wouldn't stand behind themselves. There is no playing games with pricing or trying to nickel-and-dime us—just straightforward, honest service and quality work. I really can't say enough good things about URSA and the people behind it. They've earned our business and our trust, and I wouldn't hesitate to recommend them to anyone looking for a security and access control company.
Thank you so much for this thoughtful review! We're proud to have been part of your company's growth, and honesty, quality, and clear communication are exactly what we aim to deliver every time. We never want to sell something that isn't the right fit, so it means a lot that came through in your experience. Thank you for your trust and for recommending us — it truly means a lot to our team! — The URSA Team
As Chief of the Prospect Fire Department, I can’t say enough good things about URSA and the service they have provided to our department over the years. URSA installed and continues to manage the remote access system for our firehouse, and both the installation and ongoing service have been excellent. Recently, our firehouse took a lightning strike that damaged several electronic systems in the building, including the control board for our remote door access system. For a volunteer fire department that needs members to be able to access the station 24/7 for emergency calls, having this system down was a major issue. We made one call to URSA on a weekend, explained the situation, and they immediately understood the urgency. They had a technician at our firehouse right away and got the system repaired and back up and running. That level of responsiveness and customer service is exactly why we have continued to work with URSA for several years. When we needed them most, they were there without hesitation. Highly recommend URSA to any business, municipality, or public safety organization looking for a reliable company that stands behind its work and takes care of its customers.
Thank you so much for this incredible review, Keeping your firehouse's access system reliable is something we take seriously, especially knowing what's at stake for a department that needs 24/7 access. We're proud that our team could respond quickly on a weekend and get you back up and running after the lightning strike — that's exactly the level of urgency we aim for when it matters most. Thank you for trusting URSA over the years, and for this recommendation to other public safety organizations! — The URSA Team
We had a great experience using URSA Security. We moved to a home with an existing security system using URSA and they made an easy transition for us. They provide great customer service and have been available anytime we have questions. Very responsive. Would highly recommend!
Thank you for the kind words! We're so glad we could make your transition smooth and that you've found our team responsive. We appreciate the recommendation! — The URSA Team
John was very polite and friendly. He answered all questions asked in detail and without hesitation. Positive attitude! Performed his duties as expected.
Thank you Izzy! You're always a pleasure to work with, we appreciate the kind words.
Morgan and his team were very professional and knowledgeable. Excellent service. We are very happy with our new security system and would highly recommend the URSA team.
Thank you for the kind words! We're so glad Morgan and the team took great care of you and that you're happy with your new security system. We'll be sure to pass along your compliments — we appreciate the recommendation! — The URSA Team
Very respectful and friendly. On time for the appointment. Corrected issue quickly and tested alarm system after the fix.
Thank you for the kind words! We're glad our team was on time, quick to resolve the issue, and made sure everything was tested and working before wrapping up. We appreciate you taking the time to share this! — The URSA Team
Great group of people who are committed to doing a great job. Morgan, Erin, Angel, and John clearly take pride in their work, their follow through is exemplary and frankly, they are just delightful to work with.
Thank you so much for this thoughtful review! Our team will be so happy to hear this — we'll make sure they see it. Pride in the work and strong follow-through are exactly what we strive for, so this means a lot. Thanks for being a pleasure to work with too! — The URSA Team
This company is awesome and any time i have and issue they are right there to fix it. I would recommend them to everyone they are a family oriented company. Morgan and his team are the best. Thank you for being professional and caring about your customers
Thank you so much for this wonderful review! We're so glad our team is always there when you need us, and it means a lot that you'd recommend us to everyone. Morgan and the team will be happy to hear this — thank you for recognizing our responsiveness, punctuality, quality, professionalism, and value! — The URSA Team
Analyzing 8,487,8778.5M ReviewsFor 24,10824.1K Experts
