Kass Hunter6 reviewsTotal number of Google reviews Kass has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest in the west
Response from the owner · 6 months ago
Thank you
US carpet and Tile
US carpet and Tile at a glance
Customers frequently highlight affordable pricing, prompt installation, and detailed craftsmanship for carpet, tile, and bamboo flooring. Positive feedback emphasizes responsive communication, professional conduct, and the ability to handle last-minute requests or repairs. However, one recurring criticism involves unresolved post-installation issues, where repeated promises of future visits to fix flooring problems were not kept over several months.
- Google rating: 4.8 out of 5 from 56 reviews (93% five-star).
- Reviews on this page: 56 Google reviews (46 with written comments, 6 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: September 18, 2026.
- Service: Tile Contractor serving Victorville, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.8
★★★★★56 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We found the quote to be quite reasonable and signed our contract with him.”
“Anyone out there that is interested in doing any kind of remodeling to their house I highly recommend you go see Jacob at US Carpet and Tile.”
“I AM EXTREMELY SATISFIED AMD WOULD RECOMMEND 10/10.”
“AMAZING SERVICE, CUSTOMER SERVICE AND QUALITY CARPETS!”
“Jacob came out on time and gave us a quote for carpet, hardwood floor and baseboards throughout the house.”
“Jacob has been around for 30 years, you can definitely trust the old timer, he will deliver time and again!”
“He ran through all the options explaining the pros and cons of each.”
People customers mention
- Jacob 10 reviews
- Alexa 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Dont4get2smileLocal Guide · 46 reviewsTotal number of Google reviews Dont4get2smile has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad carpet tiles installed in my bonus room. Looks Great! The installer Cristian really went out of his way to make things look as best as he could. I mean, expertly removing and replacing tiles until he achieved the most seemless look. I really appreciate the extra mile EVERYONE at this business strives for! Good people and some are also Veterans, Love that! :)
Response from the owner · 6 months ago
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you love how your bonus room turned out.
CALI AUTO GLASSLocal Guide · 19 reviewsTotal number of Google reviews CALI has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent customer service and detailed craftsmanship. Our home looks amazing—we couldn’t be happier!
Response from the owner · 10 months ago
Thank you
Samantha MckibbenLocal Guide · 193 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGetting out carpet installed next week. Really good service and great prices.
Response from the owner · a year ago
Thank you
DeeLocal Guide · 42 reviewsTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAMAZING SERVICE, CUSTOMER SERVICE AND QUALITY CARPETS!!! I AM EXTREMELY SATISFIED AMD WOULD RECOMMEND 10/10.
Response from the owner · a year ago
Thank you Crystal pleasure doing business with you
Jim Vong6 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAnyone out there that is interested in doing any kind of remodeling to their house I highly recommend you go see Jacob at US Carpet and Tile. If you need something done Jacob knows a guy. We started our journey after we had contracted a different company to replace our windows and decided the next thing we wanted to do was replace our floors. After reading the online reviews we went to US Carpet and Tile and talked with Jacob. After looking at samples we made our decisions and set up an appointment for later that day to get a quote. We went to two other places that morning and were not impressed at all. Jacob came out on time and gave us a quote for carpet, hardwood floor and baseboards throughout the house. We found the quote to be quite reasonable and signed our contract with him. The hardwood came in first and installation began immediately. Jacob came over to inspect the work and talked to us about remodeling our kitchen. I was a little hesitant but agreed to get a quote figuring we could do this later on. The quote came back so reasonable we immediately agreed and signed another contract. The work was done immediately and came out beautifully. Long story short in the past 3 months Jacob has arranged contractors to get the following done for us all at prices I could not believe. Paint the interior and exterior of our house, remove the popcorn ceiling, new bathroom vanities, closet organizers, a new tile shower replacing a fiberglass shower, window blinds, and of course the kitchen remodel and flooring. In 3 months Jacob has completely transformed our house. I could not recommend Jacob more highly.
Response from the owner · 2 years ago
Thank you jim Thank you for your business
Christian HernandezLocal Guide · 21 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you jacob carpet came out good for an amazing price the kids love it
Response from the owner · 2 years ago
you are wlcome christian thank you for your business
La'Juana RansomeLocal Guide · 11 reviewsTotal number of Google reviews La'Juana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHello, I highly recommend US Carpet & Tile for your flooring and carpet needs. I've been coming here purchasing products for two years now. I recently had a very bad experience and needed someone to repair my flooring as soon as possible. Jacob made sure I was taken care of right away. He was honest so I knew what to expect. He kept his word and the job was done in two days. His workers are reliable I felt very comfortable. My family and I are extremely grateful to US Carpet & Tile. Jacob, thank you so very much!
Response from the owner · 2 years ago
my pleasure Thank you for your business
TJLocal Guide · 12 reviewsTotal number of Google reviews TJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google100% happy with Jacob and his company. He was available last minute, and able to take over a job that had been messed up by someone else. He is extremely nice to talk with, very professional, and his worker did an awesome job for my Mom. We will be calling them again once we're ready for the rest of the house A+++++
Response from the owner · 2 years ago
thank you
Ryan Chavez3 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJacob was very friend and helpful.
Response from the owner · 2 years ago
Thank you Ryan Pleasure doing business
Business details
- Address: 14364 7th St, Victorville, CA 92395
- Phone: (442) 327-9047
- Website: uscarpetandtile.com
- Service area: Victorville, CA