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US I.T Infrastructure

Security system supplier · Houston, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%90+12.7Replies to reviews 7%77+5.4Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 34 cctv installation servicesPosition by Experts Score among all companies we track in this category. · better than 61%
4.9 ★★★★★ 107 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
Oct 2026latest review

US I.T Infrastructure at a glance

Google reviewers rate US I.T Infrastructure 4.9 out of 5 based on 107 reviews, with the owner responding to 86 percent of them. Customers frequently cite professional communication, punctuality, reasonable pricing, and clean execution for services including security camera installation, TV mounting, and network setup. While most feedback highlights reliability and attention to detail, a small number of low-star reviews describe instances of missed arrival notifications, significant lateness, and unresolved workmanship issues.

  • Google rating: 4.9 out of 5 from 107 reviews (95% five-star).
  • Reviews on this page: 107 Google reviews (97 with written comments, 7 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: October 10, 2026.
  • Service: CCTV Installation serving Houston, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other cctv installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction93Reliability90Craft & service99Value90Momentum100Replies to reviews77Satisfaction: 93 (median 90)Reliability: 90 (median 87)Craft & service: 99 (median 98)Value: 90 (median 100)Momentum: 100 (median 100)Replies to reviews: 77 (median 73)
US I.T InfrastructureCctv Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.US I.T Infrastructure: 93/100 on this factor. Category median: 90.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.US I.T Infrastructure: 90/100 on this factor. Category median: 87.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.US I.T Infrastructure: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.US I.T Infrastructure: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.US I.T Infrastructure: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.US I.T Infrastructure: 77/100 on this factor. Category median: 73.B
77

Bar = this company · dark tick = category median.

Star ratings

107 Google reviews we collected

  • 5 stars10295%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star33%

Praise vs complaints

Phrases our text analysis found in 97 written reviews

  • Praise20698%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4823%
  • Quality & results4521%
  • Would recommend4521%
  • Speed & response4421%
  • Honesty & trust147%
  • Price & value126%
  • Communication21%

What customers talk about

We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From start to finish, he was extremely professional, transparent, and knowledgeable.”
  • “The company’s knowledge about mounting CCTV Cameras is top notch.”
    “I said so you messed up and mounted the sound bar wrong, had to move it, and it is my problem?”
  • “I highly recommend Simeon for TV mounting services!”
  • “The work was completed professionally, efficiently, and on time.”
  • “Simeon was very transparent upfront and displayed integrity throughout the process from pricing, installing, and finishing.”
  • “They reviewed the project and provided quotation on time and was reasonable compared to others.”
  • “…unds and electronic, I had no clue on how to set up my home, Gbolahan walked me through, did all install and made a master piece out of my beautiful h…”

People customers mention

  • Simeon 15 reviews
  • Job 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Friday5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The most fascinating experience I ever had. Pro-max. Excellent and reliable service. Great personality

Nadou6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I highly recommend Simeon for TV mounting services! From start to finish, he was extremely professional, transparent, and knowledgeable. I shared my budget with him, and instead of simply recommending the most expensive option, he took the time to understand my needs and came up with the best solution. He provided…

Marco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing Experience. Very professional and quality work. 100% reliable and trustworthy. From price talks to the clean and great delivery. Network and security cameras installation and network cable install. Very clean and great delivery.

Yomi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with US IT Infrastructure! Simeon and his team did a great job installing my security camera and mounting my microwave. Very professional, quick, and clean work. I’m very happy with the results and would definitely recommend them!

Adewale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Simeon showed commitment and professionalism. The company’s knowledge about mounting CCTV Cameras is top notch.The on time assessment of the job is non comparable.They deserve a universal recognition.

Ashlee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came on time and worked quickly!!! I would use him and his service again. Reasonable prices and works with you.

Photos

Customer reviews

4.9 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Duy Nguyen6 reviewsTotal number of Google reviews Duy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Simon and his team was great and fast

Response from the owner · 2 weeks ago

Thanks for working with our team. Appreciate your business

Friday Ofor5 reviewsTotal number of Google reviews Friday has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The most fascinating experience I ever had. Pro-max. Excellent and reliable service. Great personality

Response from the owner · 2 weeks ago

Appreciate you for giving us opportunity to handle your project...

Nadou Lawson6 reviewsTotal number of Google reviews Nadou has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Simeon for TV mounting services! From start to finish, he was extremely professional, transparent, and knowledgeable. I shared my budget with him, and instead of simply recommending the most expensive option, he took the time to understand my needs and came up with the best solution. He provided several options and helpful recommendations, which made the decision very easy. The work was completed professionally, efficiently, and on time. I also really appreciated that everything was cleaned up once the job was finished. Simeon truly takes pride in his work and provides excellent customer service. If you’re looking for someone reliable, honest, and skilled, I highly recommend his services.

Response from the owner · 2 weeks ago

It's was a privilege to know someone like you and handled your project. You're such a great customer everyone pray to work with.thanks alot for giving us to handle your project.....we are also eager to handle your future project..... G.simeon I.T Infrastructure Www.usitinfrastructures.com

Marco Valle2 reviewsTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing Experience. Very professional and quality work. 100% reliable and trustworthy. From price talks to the clean and great delivery. Network and security cameras installation and network cable install. Very clean and great delivery.

Response from the owner · a month ago

Thanks for work with our team member with trust .you're such a good customer to work with .appreciate your trust in us

Abiodun SobowaleLocal Guide · 6 reviewsTotal number of Google reviews Abiodun has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent services

Response from the owner · a month ago

Thanks for the opportunity given to us install your audiovisual equipment setup at you home .thanks alot we can't wait to help you with your future project

Yomi Sanusi3 reviewsTotal number of Google reviews Yomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with US IT Infrastructure! Simeon and his team did a great job installing my security camera and mounting my microwave. Very professional, quick, and clean work. I’m very happy with the results and would definitely recommend them!

Response from the owner · a month ago

Thanks for trusting our team member to handle your project.....appreciate your business

Adewale Adigun2 reviewsTotal number of Google reviews Adewale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Simeon showed commitment and professionalism. The company’s knowledge about mounting CCTV Cameras is top notch.The on time assessment of the job is non comparable.They deserve a universal recognition.

Response from the owner · a month ago

Thanks for given our team member opportunity to handle your project. We eager to handle your future project G.simeon I.T Infrastructure Www.usitinfrastructures.com

Olusegun Adejuwon6 reviewsTotal number of Google reviews Olusegun has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome reliable job to recommend always

Response from the owner · a month ago

Thanks for the opportunity given to our team member handle your surveillance cameras project and your audiovisual equipment setup. We really appreciate your patronage... G.simeon

Ashlee Harper2 reviewsTotal number of Google reviews Ashlee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came on time and worked quickly!!! I would use him and his service again. Reasonable prices and works with you.

Response from the owner · a month ago

Thanks for trusting our team member mounting your 3 tv at your house it's pleasure working with a great client like you .appreciate you G.simeon

Tosh Logistics2 reviewsTotal number of Google reviews Tosh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very neat Job, Punctual to work and paid attention to every details. Wonderful team to work with and i will recommend them anyday, everytime.

Response from the owner · a month ago

It's was a great honor to work with great clients like you and also trust our team member working on your project. Install of your security surveillance cameras at your new House in great of Richmond Texas. Highly appreciated your business. We can wait to work with you on your next project... G.simeon

US I.T Infrastructure on Google Maps →

Business details