Disappointed with my first time shopping at this beauty store, I bought hair extensions “100% real human hair” after opening package and brushing the hair it’s all falling out chunks at a time costing me almost 75$ and a hour drive.

USA Beauty Super store
USA Beauty Super store at a glance
Google reviewers rate USA Beauty Super store 4.5 out of 5 based on 73 reviews, with the owner replying to 3 percent of them. Customers frequently praise the store’s large inventory, organized layout, clean environment, and competitive pricing for hair products and accessories. Positive feedback highlights helpful staff, friendly communication, and the presence of gospel music. However, several low-star reviews criticize inconsistent customer service, including staff unavailability, difficult return exchanges, and perceived discriminatory treatment.
- Google rating: 4.5 out of 5 from 73 reviews (88% five-star).
- Reviews on this page: 73 Google reviews (59 with written comments, 1 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: November 2, 2026.
- Service: Cosmetics Store serving Fort Worth, Texas.
Data from Google, last updated November 9, 2026.
Star ratings
73 Google reviews we collected
- 5 stars6488%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star912%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
- Praise4785%
- Complaints815%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2240%
- Price & value1833%
- Quality & results611%
- Would recommend47%
- Speed & response24%
- Communication24%
- Honesty & trust12%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Store is very organized and staff is so helpful there and they have the cheapest prices there.”
“…e bag call the store spoke to the guy that rang me up had a extremely bad attitude then spoke to manager David he was no better have the nerve to…”
“Awesome Customer Service, reasonable prices, an they play gospel music!”
“Great service!”
“This is about the worst service that I have experienced at a hair store.”
“I recommend this beauty supply as is it has now become my first stop shop .”
“The rewards accumulates quickly.”
“Great costumer service amazing communication and fully stocked shelves”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.5 ★★★★★ 73 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Omg 😃 I was like a Kid in a Candy Store! Huge, huge HUGE place, Clean, Tons of Products, Hair, jewelry, nails, hair products, perfumes...they have EVERY color and length imaginable, wigs, sew in's...literally the BIGGEST inventory I've EVER seen! It's my now Go To Hair place- And Prices are some of the lowest I've found For Braiding Hair! I'm Blown away...I'd give 10 Stars if Possible- it's worth the drive!💟
Must shop the best in town
This store is huge I love it! They just need to get Wonder Gro hair gel and I’m completely sold! Customer service is top tier !
Great prices and selection
This is about the worst service that I have experienced at a hair store. There is absolutely no customer service. Nobody know where anything is located. Would not recommend this location. Hopefully other locations are better.
Great costumer service
Store is very organized and staff is so helpful there and they have the cheapest prices there.I rather go there then the other stores in the area.
Great costumer service amazing communication and fully stocked shelves
This is the best hair store ever!! They are so kind they remember your face, they actually help you out, They’re literally wonderful and for those who believe they are Christian base!!
Business details
- Address: 6425 McCart Ave, Fort Worth, TX 76133
- Phone: (682) 224-0928
- Service area: Fort Worth, TX