USA Family Moving & Storage - South Fulton Movers at a glance
Customers frequently praise the crew's punctuality, professionalism, and careful handling of items, noting that movers often assist with packing and furniture placement. The company maintains a 4.9 rating from 276 reviews, with the owner responding to 78 percent of feedback. However, lower-rated reviews highlight issues with late arrivals, missing or damaged belongings, and final costs exceeding initial estimates, alongside complaints about unreturned calls.
Google rating: 4.9 out of 5 from 276 reviews (97% five-star).
Reviews on this page: 276 Google reviews (247 with written comments, 12 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: November 1, 2026.
Service: Mover serving Atlanta, Georgia.
Data from Google, last updated November 2, 2026.
Star ratings
276 Google reviews we collected
4.9of 5
5 stars26997%
4 stars31%
3 stars00%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 247 written reviews
97%praise
Praise41897%
Complaints113%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12830%
Quality & results9422%
Speed & response9422%
Would recommend8219%
Communication153%
Price & value102%
Honesty & trust61%
What customers talk about
We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Janelle was very helpful with setting up and scheduling the move.”
“We just completed a move with USA Family Moving and Storage and had a great experience.”
“Poor service and poor customer support.”
“They were on time, worked hard, and were really careful with all our furniture and boxes.”
“I will highly recommend this company to family and friends.”
“I definitely would NOT recommend using this moving company.”
“Very communicative, hard working, and worked hard to get the job done.”
“The pricing was fair and exactly what was quoted—no hidden fees or surprises.”
“I paid the price, I will NOT be using you again and I hope others learn from my mistake!”
“…ith a drop off in Cumming and, while I have made numerous moves I can honestly say this was the smoothest, most professional and most enjoyable move e…”
People customers mention
Mike21 reviews
Brian14 reviews
Quan12 reviews
Causa11 reviews
Antonio9 reviews
Bryan9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We just completed a move with USA Family Moving and Storage and had a great experience. Janelle was very helpful with setting up and scheduling the move. Our move team, Quan and John, did a tremendous job! They were polite, friendly and hard working. They both took great care to assure all of our items were securely wrapped and assured all of our items arrived safely. Great job guys! We appreciate the service quality provided from all.
Price assessment: Reasonable price
Services: In-state moving
L
Leah Douglass1 reviewiTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Thank you, Leah! We’re happy to hear Antonio and the team were punctual, professional, and helpful throughout your move. We truly appreciate the recommendation and your trust in USA Family Moving & Storage. It’s always our goal to make moving as easy as possible for our customers, and we’re proud to serve the Atlanta area!
L
leslie schreiner5 reviewsiTotal number of Google reviews leslie has written across all businesses on Google Maps, not just this one.
Antonio and team (Mike R, Korey and Anthony) were fantastic moving us. The helped us pack up misc things in the house, not a thing broke. Antonio and team were positive, respectful and extremely helpful in new home. Antonio could be interior designer helping is figure how furniture would fit best. Highly recommend!
Price assessment: Reasonable price
Price: $3,000–3,500
Services: In-state moving, Furniture assembly
Response from the owner · a month ago
Thank you, Leslie! We’re so glad Antonio, Mike R, Korey, and Anthony made such a positive impression. Helping with the last-minute packing, keeping everything protected, and making sure your furniture was positioned just right are all important parts of a successful move. We love hearing that the team’s positive attitude and respect made the experience even better. Thank you for recommending USA Family Moving & Storage. We’re proud to serve the Atlanta area!
L
L C2 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Antonio does a great job. Great attitude and respectful of your things.
Second time he has helped me move.
Price assessment: Great price
Price: $1,000–1,500
Response from the owner · a month ago
Thank you, L C! We really appreciate you coming back to USA Family Moving & Storage and trusting Antonio with your move again. It means a lot to hear that his great attitude, respect for your belongings, and consistent service made such a strong impression. We’ll be proud to have Antonio taking care of our customers across the Atlanta area!
A
Ali Enaissy4 reviewsiTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Ali, thank you for the 5-star review! We're glad Michael S. and Kevin made such a great impression and proved to be a strong crew. We appreciate you taking a moment to recognize their work.
Thank you for choosing USA Family Moving & Storage. We're proud to serve the Atlanta area and grateful for the opportunity to help make your move a great one!
D
Dr. Shakeatha Butler7 reviewsiTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Kentae and Mike did an excellent job loading my pod. They worked fast, were friendly and professional. They handled all my items with care. I will highly recommend this company to family and friends.
Price assessment: Reasonable price
Price: $500–1,000
Services: Moving-related storage
Response from the owner · 2 months ago
Thank you for the review Dr. Butler. We appreciate your business! Enjoy your new home.
L
Liang Fung6 reviewsiTotal number of Google reviews Liang has written across all businesses on Google Maps, not just this one.
Kentre and Mike s are great! Very helpful and kind, great customer service I would highly recommend
Response from the owner · 2 months ago
Liang, thank you for the great review! We're happy to hear Kentre and Mike S. were helpful, kind, and delivered the level of customer service you expected. It's always great when a crew leaves such a positive impression.
We appreciate the recommendation and your decision to trust USA Family Moving & Storage. We're proud to serve the Atlanta area and hope to have the chance to work with you again!
J
jackson sharpe1 reviewiTotal number of Google reviews jackson has written across all businesses on Google Maps, not just this one.
Michael & Joseph were great to work with. Handled all of my items with care and were very friendly!
Response from the owner · 2 months ago
Jackson, we appreciate the 5-star review! It’s great to hear that Michael and Joseph were friendly, easy to work with, and handled your belongings with the care they deserved. That combination of professionalism and a good attitude can make all the difference on moving day.
Thank you for choosing USA Family Moving & Storage and for trusting our crew with your move. We’re proud to serve the Atlanta area and appreciate your support!
M
McKenzie Horne6 reviewsiTotal number of Google reviews McKenzie has written across all businesses on Google Maps, not just this one.
Mike and Chase were awesome! Very communicative, hard working, and worked hard to get the job done. Very great guys.
Response from the owner · 2 months ago
McKenzie, thank you for the great review! Mike and Chase sound like exactly the kind of crew we want representing USA Family Moving & Storage—communicative, hardworking, and committed to getting the job done right. We're glad their professionalism and positive attitudes made an impression.
We appreciate you recognizing their efforts and trusting our team with your move. We're proud to serve the Atlanta area and are grateful for your support!
J
Janina Peachey5 reviewsiTotal number of Google reviews Janina has written across all businesses on Google Maps, not just this one.
Antonio, Kentre, Donovan, and Mike were a fabulous team. They were on time, worked hard, and were really careful with all our furniture and boxes. Great, friendly guys and I highly recommend.
Price assessment: Reasonable price
Services: Local moving, Furniture disassembly, Furniture assembly
Response from the owner · 2 months ago
Janina, thank you for the fantastic feedback! Antonio, Kentre, Donovan, and Mike will be proud to hear they were such a fabulous team. Showing up on time, working hard, and treating every piece of furniture and every box with care is what a successful move should look like.
We appreciate the recommendation and are glad the crew made your experience such a positive one. Thank you for trusting USA Family Moving & Storage—we're proud to serve the Atlanta area!
