Google reviewers rate USA Pro-Vac 4.9 out of 5 based on 1,754 reviews, with the owner not responding to any feedback. Positive comments frequently highlight punctual arrivals, detailed explanations of the duct cleaning process, and professional conduct. Recurring criticisms involve technicians being pushy with upsells, failing to use promised cleaning tools, leaving messes, or displaying dismissive attitudes when customers declined additional services.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
What an awesome 2 man team! Duct cleaning with every detail explained during the process. Will definitely be repeating!
Very informative and good quality work!
The technicians were excellent! They arrived right on time, were professional and courteous, and got right to work. I really appreciated them being punctual and respectful of my time. They did a great job and I would definitely recommend this company!
I had a great experience with this company! The technicians were professional, friendly, and did a great job. They took the time to explain what they were doing, were respectful of my home, and made sure everything was cleaned up when they were finished. I really appreciated how thorough and efficient they were. I would definitely recommend them to anyone looking to have their air ducts cleaned!
Very nice work!
Good service for cleaning all duct and chimney. Took 1.25 hours overall. Technicians are clam, informative, professional.
The technician was very knowledgeable and explained everything very thoroughly. He was patient and kind, respected our belongings, and kept us highly involved in the process. Everything was done within our budget and we also got recommendations on how to upkeep our system in the future. I would definitely recommend this company!
The crew was very helpful and explained the full process. Would not recommend them enough! Everything came out exactly how I wanted and all my questions were answer!
They were very professional and explained everything step by step. They went through all the rooms and provided valid suggestions. We recommend for deck cleaning
I have never been more blown away with two amazing technicians than I was today. I am far from an expert when it comes to furnace or filters or anything, But these gentlemen explained everything very easily and made me understand exactly what they were doing. I would use them 20 times out of 20. I would recommend them to every single person I know. They were unbelievable