Reviewers of UST Kitchen & Bathroom, which holds a 4.9 rating from 87 reviews, frequently praise the company for high-quality cabinetry, countertops, and bathroom renovations. Customers often highlight the team’s professionalism, punctuality, and reasonable pricing, noting that the products meet or exceed expectations for both custom and standard projects. However, a distinct pattern of criticism in one-star reviews cites severe communication issues, specifically noting a lack of response to phone calls, texts, and in-person visits.
Google rating: 4.9 out of 5 from 87 reviews (97% five-star).
Reviews on this page: 87 Google reviews (84 with written comments, 48 with photos).
Owner responses: the business replied to 85% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AA
ASIM AZAK1 review
★★★★★
We just had our kitchen remodeled, and we’re really happy with how everything turned out. The team was great to work with, kept things running smoothly, and took good care of our home throughout the process. The quality of the work is great, and our kitchen looks amazing. If you’re looking for a good, reliable kitchen remodeling company in Richardson, I’d definitely recommend them. We’re glad we chose them.
Our new kitchen turned out amazing! We chose shaker-style cabinets and a beautiful countertop, and the final result exceeded our expectations. The kitchen remodeling process was smooth, and the team was always helpful, responsive, and easy to work with. The quality of the work really shows, and we’ve already received so many compliments from friends and family. Highly recommend UST Kitchen & Bath!
I purchased my cabinets from UST Kitchen & Bathroom while renovating my bathroom, and I’m very happy with them. The cabinets are sturdy and well made, with excellent craftsmanship and a clean finish. Getting this level of quality at a reasonable price made the experience even better.
Thank you to the UST Kitchen & Bathroom team! I highly recommend them to anyone looking for quality kitchen or bathroom cabinets at a fair price.
We got a window seat with storage on both sides built into our new house as well as cabinets for our office. Their work is beautiful and very professional. I highly recommend this team.
This is an absolutely amazing business to work with! The staff.. (especially Taka) goes above and beyond to insure that all of your needs are taken care of. Customer service and support is amazing.
I've done the flooring and the cabinet install myself. They installed the countertops. So it took me a little while. There were a lot small installation nuances to work out. These guys worked with me the entire way, always brought me the needed materials, updated measurements as needed, even had given me a few pointers. They've been so helpful in every way shape and form. They also stand by their products and reputation of services 💯. I highly recommend this business for anybody, whether you are doing a diy project or a complete hands free install.
I have to redo my flooring and I'm definitely using them for that project as well.
This company did a great job in installing cabinets for our new kitchen we are installing. They also installed storage cabinets in our garage as well. They worked along side our contractor to make sure they had exact measurements and they did everything correctly.
I had a great experience with UST Cabinet & Kitchen! From the quality of the cabinets to the overall service.The team was professional, helpful, and easy to work with. ( TAHA) was amazing helpful.
I’m very happy with the final result and would definitely recommend UST Cabinet & Kitchen to anyone looking for quality cabinets
