Customers frequently praise the company for punctual appointments, quick service turnaround, and clear communication regarding fire extinguisher inspections and suppression system maintenance. Many note that technicians were professional, thorough, and honest about pricing, often highlighting the ease of scheduling and the efficiency of the work performed. However, low-star reviews criticize aggressive sales tactics and allegations of misrepresenting affiliation with the local fire department to pressure customers into unnecessary purchases.
Google rating: 4.9 out of 5 from 139 reviews (97% five-star).
Reviews on this page: 139 Google reviews (133 with written comments, 6 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 23, 2026.
Service: Fire Protection serving Salt Lake City, Utah.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
139 reviews on Google
5★135
4★0
3★0
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
Allen Ye2 reviews
★★★★★
⭐⭐⭐⭐⭐ Excellent Service!
We had a fire safety inspection at our restaurant today, and Kevin did an outstanding job! He was extremely thorough, professional, and patient throughout the entire inspection.
He took the time to carefully check our fire safety equipment, explain everything clearly, and help us understand what was needed. What impressed us most was his honesty and willingness to help. He helped our restaurant save a significant amount of money while making sure everything was properly taken care of.
Kevin went above and beyond what we expected. It’s rare to meet someone who is not only knowledgeable and professional but also genuinely cares about helping customers.
We truly appreciate his excellent service and highly recommend Kevin to anyone who needs fire safety inspection services. He is a great asset to his company!
Easy to to schedule, got a email confirmation and tech showed up ontime. Cavin was great quickly figured out what we needed and was in and out. Saved us some money as well. Thanks!
Exelente servicio llame para hacer una cita porque me urguia el cambio de etiquetas y me lo programaron para el mismo dia cavin exelente trabajador y muy professional lo mejor de todo es que fue super rapido todo el mismo dia
Cavin helped us well, and he was really kind and explained everything to us easily! Thanks for checking everything that we need. They are very honest about pricing too.
