Analyzing 6,797,4526.8M ReviewsFor 19,20819.2K Experts

UW Health Yahara Clinic Integrative Family Medicine Clinic logo

UW Health Yahara Clinic Integrative Family Medicine Clinic

Medical clinic · Monona, WI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%68+43.2Reliability 28%60+16.9Replies to reviews 8%100+8.2Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#152 of 158 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 4%
4.7 ★★★★★ 188 Google reviews · 1 photos
86%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Oct 2026latest review
📞 Call (608) 287-5899Request a call backWebsite ↗

UW Health Yahara Clinic Integrative Family Medicine Clinic at a glance

Reviewers frequently cite prompt service, friendly staff, and thorough communication from providers as key positives. Recurring themes include efficient check-in processes, attentive listening, and clear explanations of care plans. However, several low-star reviews highlight significant delays in seeing a provider, missed appointment times, and unresponsive follow-up communications regarding prescriptions or test results.

  • Google rating: 4.7 out of 5 from 188 reviews (86% five-star).
  • Reviews on this page: 190 Google reviews (105 with written comments).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Massage Therapist serving Monona, Wisconsin.

Data from Google, last updated October 28, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction68Reliability60Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 68 (median 94)Reliability: 60 (median 94)Momentum: 100 (median 100)Replies to reviews: 100 (median 73)
This companyMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.UW Health Yahara Clinic Integrative Family Medicine Clinic: 68/100 on this factor. Category median: 94.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.UW Health Yahara Clinic Integrative Family Medicine Clinic: 60/100 on this factor. Category median: 94.B
60
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.UW Health Yahara Clinic Integrative Family Medicine Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.UW Health Yahara Clinic Integrative Family Medicine Clinic: 100/100 on this factor. Category median: 73.A
100

Bar = this company · dark tick = category median.

Star ratings

190 Google reviews we collected

  • 5 stars16486%
  • 4 stars105%
  • 3 stars21%
  • 2 stars53%
  • 1 star95%

Praise vs complaints

Phrases our text analysis found in 105 written reviews

  • Praise9497%
  • Complaints33%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4748%
  • Speed & response1616%
  • Quality & results1414%
  • Communication1212%
  • Would recommend44%
  • Honesty & trust33%
  • Price & value11%

What customers talk about

We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dr Williams is great and the checkout gal was very friendly and helpful too.”
  • “Thanks for getting me in fast and the professional care.”
  • “My pcp is thorough, friendly, engaging and explains everything well”
  • “I was seen promptly and listened to and left believing I had received great care.”
  • “Doctors are wonderful and I would definitely recommend.”
  • “I appreciated his openness and transparency, and sharing what he considers essential and matters in a positive doctor/patient relationship.”

People customers mention

  • Williams 5 reviews
  • Sharp 5 reviews
  • Vinny 4 reviews
  • Rindfleisch 4 reviews
  • Dudek 3 reviews
  • Weber 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BarbaraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I feel grateful for the help I got from Dr. Williams and his assistant who is doing her Fellowship at UW.

Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The tech that I first met with is great. Dr Williams is great and the checkout gal was very friendly and helpful too.

Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

After my visit at 9:30 am today I expected to receive a message on MyChart for a prescription. It is past 6:30 PM and nothing...

Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Prompt efficient friendly office visit from entering to exiting after annual physical and lab work. My pcp is thorough, friendly, engaging and explains everything well

Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From register to practitioner, everyone was pleasant and cheerful. I was seen promptly and listened to and left believing I had received great care.

William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Doctor was through and took her time to answer my questions. She explained herself and what the next steps were in my care very well.

Compare with

Photos

Customer reviews

4.7 ★★★★★ 188 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Matthew Belibesi4 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10

Response from the owner · 4 days ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

Rita CrawfordLocal Guide · 79 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent care ♡ Thank Her for me ♡

Response from the owner · 4 days ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

Barbara ClarkLocal Guide · 20 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I feel grateful for the help I got from Dr. Williams and his assistant who is doing her Fellowship at UW.

Response from the owner · 3 months ago

We're really pleased to hear your experience with your care team was a positive one. Thank you for the review and for trusting UW Health for your health care needs. - UW Health Patient and Family Experience team

Bob Hull1 reviewTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The tech that I first met with is great. Dr Williams is great and the checkout gal was very friendly and helpful too.

Response from the owner · 2 weeks ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

Tenny Albert2 reviewsTotal number of Google reviews Tenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks for getting me in fast and the professional care.

Response from the owner · 4 weeks ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

Chuck Siewert8 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After my visit at 9:30 am today I expected to receive a message on MyChart for a prescription. It is past 6:30 PM and nothing...

Response from the owner · 2 weeks ago

Thanks for sharing your thoughts on your visit. We apologize for any inconvenience you experienced. Please give us a call at (608) 263-8009. - UW Health Patient and Family Experience team

Mary Pauloni5 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt efficient friendly office visit from entering to exiting after annual physical and lab work. My pcp is thorough, friendly, engaging and explains everything well

Response from the owner · 2 months ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

Jeffrey Graber4 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great visit! Dr. Vinny is awesome!

Response from the owner · a month ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

Mary Cider3 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From register to practitioner, everyone was pleasant and cheerful. I was seen promptly and listened to and left believing I had received great care.

Response from the owner · a month ago

Thanks for the positive review! We're glad you're happy with the care you received from UW Health and we appreciate you taking the time to share your experience. - UW Health Patient and Family Experience team

Dawn Funk7 reviewsTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always efficient, helpful and kind.

Response from the owner · 2 months ago

Thank you for taking the time to share your feedback. We're glad to hear you had such a positive experience with your provider and care team. - UW Health Patient and Family Experience team

UW Health Yahara Clinic Integrative Family Medicine Clinic on Google Maps →

Business details