Great customer service

V & M PRINTS
V & M PRINTS at a glance
Google reviewers rate V & M PRINTS 4.6 out of 5, frequently praising friendly staff, helpful communication, and competitive pricing for custom shirts and embroidery. Positive feedback highlights the wide variety of craft supplies and the ease of the ordering process. However, recurring criticisms involve missed deadlines for custom orders, quality control issues with stitching, and unavailability of specific inventory items despite shelf presence.
- Google rating: 4.6 out of 5 from 187 reviews (82% five-star).
- Reviews on this page: 187 Google reviews (109 with written comments, 5 with photos).
- Owner responses: the business replied to 19% of reviews.
- Most recent review: November 3, 2026.
- Service: Large Format Printing Service serving Palm Valley, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
187 Google reviews we collected
- 5 stars15482%
- 4 stars137%
- 3 stars42%
- 2 stars21%
- 1 star147%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
- Praise10585%
- Complaints1915%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5040%
- Price & value2218%
- Would recommend2117%
- Quality & results1512%
- Communication86%
- Speed & response76%
- Honesty & trust11%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I love crystal ollervidez service always patient and kind would like for this to be her home store ❤️”
“She was unprofessional, dismissive, and shockingly rude.”
“I always find what I'm looking for at very affordable prices.”
“Love this place, a bit pricey but they have a wide variety of items!”
“Would highly recommend:I'll be bringing all my service to V&M.”
“I would not recommend this business under any circumstance—especially not for time-sensitive or emotionally significant needs.”
“Had a great experience getting my shirt embroidered with V&M.”
“Messed up the quality of the stitching not only on 1 of the jackets but a total of 4/5.”
“Good pricing and great service/communication by Aida specifically.”
“…worth of jackets and pay for expedited embroidery somewhere els due lack of communication and professionalism on their behalf.…”
“They were quick and very accessible, I am definitely coming back and will continue to have business with them.”
“This is my number one place and only place i trust!”
People customers mention
- Annie 5 reviews
- Crystal 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 187 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Siempre encuentro lo que busco muy accesibles y precios muy económicos
They did not have what I wanted for my Daughter. I would have had to have placed an order through the schools online qr code. I just wanted a school team shirt for Fridays,when they would wear it.
Thank you for your feedback! We’re sorry we didn’t have the specific school shirt you were looking for available in-store at the time of your visit. We carry a variety of local school spirit wear, but unfortunately we aren’t able to keep every school, design, and size stocked at all times. Some school-specific designs are offered through their designated online QR code to make sure everyone can order exactly what they need.
Nice selection... BUT.....Went in needing about 4 feet of regular decal vinyl. Saw a few rolls on the shelf but not the color I needed. Asked for a roll in the color I needed but girl behind the counter immediately said, "we dont sell rolls". I told her, "but you have some there, just not the color I need, only sheets". Her response was, "Sorry, we dont sell rolls of vinyl".
Ordered our students team shirts and they looked amazing. Very helpful staff, they made the process easy.
Embroidered some jackets with them. Messed up the quality of the stitching not only on 1 of the jackets but a total of 4/5. I’d understand if it happened on 1 but why continue the process after knowing what’s going to happen is wrong and much less not saying anything till I picked up is also frustrating these jackets were going to be gifts now I will have to buy another $300 worth of jackets and pay for expedited embroidery somewhere els due lack of communication and professionalism on their behalf.
Top tier customer service ! ❤️❤️ Called to ask about hellfire (stranger things) print they let me know what inventory they had and the texted me a photo of the items. They go above and beyond for their customers.
Extremely Disappointing Experience My experience with Weslaco’s V&M Print Shop was extremely frustrating from start to finish. The process felt overly simplified—you’re expected to create your own t-shirt design on Canva, upload it, and that’s essentially the full extent of the service. This was the only guidance provided by the “store manager”, Emily I was especially disappointed with Emily’s conduct. She was unprofessional, dismissive, and shockingly rude. Her approach to customer interaction showed a clear lack of basic communication and service skills. The final product reflected the lack of care—cheap materials and overall poor quality. To make matters worse, I reached out during a time of personal loss, needing a last-minute shirt order for a funeral and burial. Rather than offering any form of support or empathy, the experience only added more stress to an already painful situation. It seems this shop continues to operate solely due to the lack of local competition, not because of any real quality or professionalism. I would not recommend this business under any circumstance—especially not for time-sensitive or emotionally significant needs. If I could give it zero stars, I would. I’m actively advising my colleagues who travel to the Rio Grande Valley to avoid V&M Print Shop entirely. If anyone has other recommendations for prints please send my way.
Had a great experience getting my shirt embroidered with V&M. Good pricing and great service/communication by Aida specifically. Will be coming here again soon!
Had some Jeep logo hats done some time ago and came out excellent. I went today Mon 4/21/25 and they were closed, dont know if they close on Mondays?
Business details
- Address: 401 S Iowa Ave, Weslaco, TX 78596
- Phone: (956) 246-3961
- Website: komaps.top
- Service area: Palm Valley, TX