Google reviewers rate Vacations In Paradise 4.9 out of 5 based on 166 reviews, with the owner responding to 98 percent of them. Customers frequently praise agents for providing detailed planning, responsive communication, and cost savings on cruises, resorts, and group trips. They highlight the ease of managing logistics and the helpfulness of staff in addressing specific travel needs. However, a few low-star reviews criticize unresponsive communication after booking and outdated information provided for guest transportation.
Google rating: 4.9 out of 5 from 166 reviews (97% five-star).
Reviews on this page: 166 Google reviews (158 with written comments, 26 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 15, 2026.
Service: Travel Agency serving Cedar Park, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
166 reviews on Google
5★161
4★1
3★2
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
JR
Jill Rosenberry4 reviews
★★★★★
Mardi was very helpful planning a surprise trip to Disney . Not knowing how to do this she walked me through . Thank you so much .
Response from the owner · 3 days ago
We love that you were able to plan such a special surprise Disney vacation! Mardi Wallace truly enjoys helping families create magical memories, and we're so happy she could guide you through the planning process and make everything feel easy and stress-free.
Planning a Disney trip can feel overwhelming, especially when it's a surprise, and having a knowledgeable Disney vacation travel advisor makes all the difference.
Thank you for trusting Mardi and Vacations In Paradise with such a special trip! We hope the surprise was everything you imagined and that you made wonderful memories together!
It was wonderful, you did a great job Vivian. Thank you
Response from the owner · 3 days ago
We love seeing those beautiful photos and knowing you had such a wonderful vacation! Thank you for sharing a little piece of your trip with us!
Viviane Jimenez truly enjoys helping her clients create special vacation memories while making the travel planning process easy and stress-free. We're so happy she could be part of your experience!
Wow! So amazing! Mardi helped us with our holiday and it was exceptional. The communication was great. It was easy. She answered every question and even gave us some tremendous suggestions. Our vacation would not have been nearly as awesome without her! We have used her many times and we keep coming back because she does such a tremendous job!
Response from the owner · 11 months ago
Thanks for the great review! We’re so happy to hear Mardi made your holiday planning easy and enjoyable. She takes real pride in helping clients get the most out of their trips. We hope to work with you again on your next adventure.
Michelle planned a big group for us in Cabo and did a great job! Everything was done when we arrived and we had the best time. She was always responsive and easy to get in touch with and handled all things in a timely manner!
Response from the owner · 3 weeks ago
Jenna, thank you so much for your wonderful review! We’re so happy to hear that you and your group had an amazing time in Cabo.
Michelle Taylor loved helping plan and coordinate your Cabo group vacation, and it means so much to hear that everything was ready when you arrived and the trip went smoothly. With group travel, there are a lot of moving pieces, so having a responsive travel agent who stays on top of the details can make all the difference.
Thank you for trusting Michelle and Vacations In Paradise with your Cabo group trip. We truly appreciate you and would love to help with your next group vacation!
Michelle Taylor booked our very first cruise, and we couldn’t have asked for a better experience! She made the entire process so easy and stress-free. Michelle is incredibly knowledgeable, helpful, and always quick to respond whenever we had a question. We felt confident knowing she had everything taken care of for us. We highly recommend Michelle to anyone planning a cruise or vacation!
Response from the owner · 3 weeks ago
Thank you so much for this wonderful review! We’re thrilled that Michelle Taylor was able to make your very first cruise such an easy and stress-free experience.
Booking a first cruise can come with a lot of questions, and Michelle loves making sure her clients feel prepared and confident every step of the way. Having a knowledgeable and responsive cruise travel agent in your corner can make such a difference.
Thank you for trusting Michelle and Vacations In Paradise Travel to plan your first cruise! We truly appreciate your recommendation and can’t wait to help you plan your next cruise or vacation!
Michelle Taylor has been our agent at Vacations In Paradise since our first booking to the Valentine Imperial Riviera Maya in 2024, Nickelodeon with the grandbabies in 2025, and most recently back to the Valentine September 2026. Michelle is absolutely amazing! She professional service, explores all of our options, and is very attentive from booking through returning home. Michelle is not just the best travel agent we have worked with, she is also present as a "travel buddy" proving dedication through a slight mishap during our 2024 trip. Having Michelle as our agent will keep us returning to Vacations In Paradise for our continued get aways to paradise! We have a great appreciation for you work with us, Michelle!!
Response from the owner · 3 weeks ago
It has been such a pleasure being part of your family’s travels over the years! From Valentin Imperial Riviera Maya in 2024, to your Nickelodeon family vacation with the grandbabies in 2025, and back to Valentin Imperial in 2026, Michelle Taylor has loved helping you plan each special getaway.
What means the most is knowing you’ve felt supported from the planning stages through your return home. Michelle truly cares about being there for her clients, especially when the unexpected happens while traveling.
We truly appreciate your continued trust in Michelle Taylor, travel advisor with Vacations In Paradise. We look forward to helping your family plan many more getaways to paradise!
We just took one of our absolute favorite vacations to Yellowstone and Jackson Hole, and it was truly an amazing experience! Everything was so beautiful, and having our travel agent handle our flights and hotels made the entire trip so much easier. She took so much of the stress out of the planning and booking process, and it was so nice knowing everything was taken care of for us. We are so thankful for her help and would absolutely recommend her to anyone planning a trip! Thanks Michelle!
Response from the owner · 3 weeks ago
Katelyn, we love hearing that this was one of your favorite vacations! Michelle Taylor truly enjoys taking the stress out of travel planning and making sure all the details are handled from start to finish.
From coordinating your flights and hotels to making the booking process easy, the goal is always for you to feel taken care of and simply enjoy your vacation.
We’re so glad you trusted Michelle and Vacations In Paradise to plan your Yellowstone and Jackson Hole getaway. We can’t wait to help with your next adventure!
I really enjoyed working with Vacations in Paradise to plan and set up our honeymoon trip to Xcaret in Cancun! The payment plan was very reasonable and manageable, which made the whole planning process much easier for us.
Michelle and Cindy were both incredibly informative, communicative, and helpful throughout the entire process. As we got closer to our trip, Michelle went above and beyond by taking the time to schedule a call with me to personally explain all the forms I received once our trip was fully paid for. She walked me through what to expect once we landed in Cancun and made sure I understood everything before our trip.
Michelle even provided me with a helpful list of items we needed to bring, which made preparing for our honeymoon so much less stressful. I truly appreciated how attentive and supportive they both were from the beginning all the way up to our trip.
I highly recommend Vacation Paradise, especially Michelle and Cindy, to anyone looking to plan a vacation or honeymoon. They made the experience easy, organized, and stress-free, and I’m so grateful for all their help in making our honeymoon special!
Also the trip in itself was amazing will definitely go again to Xcaret Arte but with our whole families next time.
Response from the owner · a month ago
Thank you so much for this wonderful review and for trusting Vacations In Paradise Travel with your honeymoon! Michelle B. and Cindy loved helping make your trip to Hotel Xcaret Arte in Cancun easy, organized, and stress-free.
From the manageable payment plan to reviewing your travel documents, arrival details, and packing needs, we always want our clients to feel prepared and confident before they travel.
We’re so happy to hear your honeymoon at Xcaret Arte was amazing, and we love that you’re already thinking about experiencing Xcaret again with the whole family!
Thank you again for choosing Vacations In Paradise Travel. We can’t wait to help plan your next Xcaret vacation to Mexico!
I honestly can’t say enough THANK YOU’s to Michelle at Vacations In Paradise for helping make this vacation so special!
When I first started planning my trip, I tried doing everything on my own. I looked at different websites, compared prices, rooms, and everything else, thinking I could get the best deal myself. Then I reached out to Michelle, and I’m so glad I did!
Not only did Michelle save me money, but she was able to get me a better room, more amenities, and so much more for my money. She found ways to make my vacation even better than what I thought I could get on my own.
But honestly, it wasn’t just about saving money. Michelle took the time to help me, answer my questions, and make sure everything was taken care of. She made the whole experience feel easy and stress-free, and that means a lot when you’re planning a special vacation.
This was a trip I was really looking forward to, and thanks to Michelle, it turned into a vacation that I will remember for the rest of my life.
I can promise you one thing I will definitely be booking my next vacation with Michelle! If you’re thinking about taking a trip, do yourself a favor and let Michelle help you. I’m so thankful I did!
Thank you again, Michelle, for everything. You helped make an already special trip even more amazing, and I truly appreciate you!
Response from the owner · a month ago
Thank you so much for taking the time to share this! It truly means so much to Michelle B. and all of us at Vacations In Paradise Travel.
We’re so happy Michelle could help make your Aruba vacation even better than you imagined. Saving you money and getting you a better room and added amenities was great, but knowing you felt taken care of and could enjoy your trip without the stress means even more to us.
Hearing that this is a vacation you’ll remember for the rest of your life is exactly why we love what we do.
Thank you again for trusting Michelle with such a special trip. We truly appreciate you and can’t wait to see where she sends you next!
Our trip abroad was fantastic! Working with June Gioia, our Vacations in Paradise travel agent, was smooth and easy prior to our trip. She crafted our vacation around our wishes and made sure all paperwork was in order. During our trip she even notified us when one of our tours unexpectedly changed their meeting location as well as kept us up to date when airplane times shifted. I highly recommend June and hope to utilize her skills again next time we travel overseas.
Response from the owner · a month ago
Thank you so much for the wonderful review! We’re thrilled to hear your trip abroad was fantastic and that June made your international vacation planning smooth and easy from start to finish.
June takes great care in creating personalized vacations around each client’s wishes, making sure travel documents are in order, and staying on top of important details. From changes to your tour meeting location to updated flight times, having a travel agent there to help before and during an overseas trip can make all the difference.
We’re proud to have June as part of the Vacations In Paradise Travel team and so happy she helped make your international travel experience a great one. Thank you for trusting our travel agency with your vacation, and we look forward to helping you plan your next trip abroad!
