Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
VacMan Air Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

VacMan Air Duct Cleaning

South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.9★ from 449 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VacMan Air Duct Cleaning is better than 94% of interior cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VacMan Air Duct Cleaning is better than 92% of interior cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VacMan Air Duct Cleaning is better than 95% of interior cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VacMan Air Duct Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VacMan Air Duct Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.VacMan Air Duct Cleaning is better than 100% of interior cleaning services.A
100

Reviews for your job

Customers hired VacMan Air Duct Cleaning for 3 kinds of job.

VacMan Air Duct Cleaning for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$700–800
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “HVAC duct & vent installation”

Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe and Mason were absolutely amazing. They even changed the direction my dryer door opened and fixed my stubborn laundry room door. Highly recommend

Paid $400–600Great priceHVAC duct & vent installation
Claudia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service was beyond fantastic. They came in and we did a walk around as they explained everything they were going to do. Never rushed, took their time to do a fantastic job. Supplied before and after pictures, noted any area of concern. Dryer vent was a fire waiting to happen and when they finished it looked like brand new piping. HIGHLY RECOMMEND!!

Paid $700–800Reasonable priceHVAC duct & vent installation
DaveLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We were very pleased with Vac Mac Air Duct Cleaning. In advance of our appointment they communicated with details of how to prepare, they arrived exactly on time and completed the services exactly as promised. We would recommend VacMan to others and have already to neighbors.

Paid $1,000+Reasonable priceHVAC duct & vent installation
Brianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Prompt. Professional. Went above and beyond to help with a pre-existing problem.

HVAC duct & vent installation
EllieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They absolutely went above and beyond! What a great service and we're so glad to know everything is clean but also they shared so much more information about our system/ducts that is helpful. They were so sweet working around me and my little kiddos and I 100% recommend!

HVAC duct & vent cleaningHVAC duct & vent installation+ Responsiveness+ Quality+ Professionalism
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They said they would be there between 3:00-3:30 and he arrived at 3:00. They said they would call before arriving and he did. They said it would cost a certain amount and it cost that much. Trust is so important and they’ve earned mine.

HVAC duct & vent cleaningHVAC duct & vent installation+ Punctuality+ Quality+ Professionalism

Price

$693+181% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 71%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning191$351–$930
HVAC duct & vent repair7—
HVAC duct & vent installation6—

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