Google reviewers rate Vale Cleaning Service five stars based on 147 reviews, highlighting thorough deep and move-out cleaning for apartments and homes. Customers consistently praise the team’s punctuality, professional communication, and reasonable pricing compared to competitors. The owner responds to 97% of reviews, addressing feedback promptly. While two one-star reviews exist, they contain no specific details regarding services or interactions, leaving the overwhelmingly positive sentiment regarding reliability and attention to detail as the primary theme.
Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
Reviews on this page: 147 Google reviews (137 with written comments).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 9, 2026.
Service: House Cleaning Service serving Boston, Massachusetts.
Data from Google, last updated November 11, 2026.
Star ratings
147 Google reviews we collected
5.0of 5
5 stars14699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 137 written reviews
99%praise
Praise28699%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8429%
Staff & attitude5419%
Speed & response5318%
Would recommend4616%
Price & value269%
Communication155%
Honesty & trust124%
What customers talk about
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived right on time and were incredibly thorough—every inch of my apartment was cleaned, and they finished in a very reasonable amount of time.”
“She was very responsive, professional, and incredibly reliable.”
“Their team arrived on the second day and finished efficiently in less than three hours with everything clean and tide.”
“Highly recommend her and will for sure use her for the next move out!”
“Prices are very reasonable and I'm always satisfied with their work.”
“I contacted her months in advance and she followed up closer to move out to confirm.”
“They do a great job on our condo, are professional and reliable.”
People customers mention
Edvania19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Vale cleaning crew did an astoundingly good job cleaning an apartment after it was vacated by renters that really damaged the apartment and left it a total mess. Saved me months of effort and j now recommend to all. Amazingly affordable too!
Price assessment: Great price
Services: Moving-related cleaning
Sheri Stonier-Montoya3 reviewsiTotal number of Google reviews Sheri has written across all businesses on Google Maps, not just this one.
Edvania did a move out cleaning for my son's 3 bedroom 2 bathroom Boston apartment. I am in California and coordinated everything with her through e-mail and text and video of the lock box with keys inside! She was very responsive, professional, and incredibly reliable. I contacted her months in advance and she followed up closer to move out to confirm. Immediately after the cleaning she sent me a receipt which we needed quickly by the end of the lease to give to the management company. The apartment looked amazing and yesterday the entire security deposit of $4,500 was refunded! Highly recommend her and will for sure use her for the next move out! Thank you again Edvania, you made a very stressful time much, much less stressful!
Price assessment: Great price
Price: $250–300
Services: Moving-related cleaning
Response from the owner · a month ago
Thank so much for doing business with us.
Patrick Jin9 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
My new rental were extremely dirty and messy, so I ordered a move-in deep cleaning. Their team arrived on the second day and finished efficiently in less than three hours with everything clean and tide. Pretty impressive service!
Price assessment: Reasonable price
Price: $350–400
Services: Moving-related cleaning
Luke Y4 reviewsiTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
I am so impressed with Edvania and her crew after my recent deep cleaning. They arrived right on time and were incredibly thorough—every inch of my apartment was cleaned, and they finished in a very reasonable amount of time. My entire apartment including my fridge and oven were spotless, and they even took the extra step to organize my items. Edvania’s pricing is very fair, and I’m already looking forward to booking with her again. Book Edvania and her team—you won’t regret it!
Response from the owner · 9 months ago
We appreciate you. Thank you
Kaitlynn Hegarty10 reviewsiTotal number of Google reviews Kaitlynn has written across all businesses on Google Maps, not just this one.
Vale Cleaning Services is awesome! The staff is friendly, professional, and thorough. Prices are very reasonable and I'm always satisfied with their work. Highly recommended