Google reviewers rate Valencia's Plumbing 4.9 out of 5 based on 163 reviews, with the owner responding to 36 percent of them. Customers frequently cite punctual same-day service, professional communication, and fair pricing for tasks like drain unclogging, water heater installation, and leak repairs. While most feedback highlights efficient and clean work, one low-star review describes a recurring leak that was not resolved during a scheduled follow-up appointment.
Google rating: 4.9 out of 5 from 163 reviews (97% five-star).
Reviews on this page: 163 Google reviews (133 with written comments, 9 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: October 29, 2026.
Service: Gas Contractor serving Los Angeles, California.
Data from Google, last updated November 9, 2026.
Star ratings
163 Google reviews we collected
4.9of 5
5 stars15897%
4 stars32%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 133 written reviews
99%praise
Praise34599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7522%
Would recommend6519%
Quality & results6118%
Staff & attitude5115%
Price & value4714%
Honesty & trust329%
Communication165%
What customers talk about
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They responded quickly, and sent out knowledgeable plumbers who conducted themselves very professionally.”
“I highly recommend this place for any repairs, leaks, plumbing services, etc.”
“They were meticulous with their process and provided quality service overall.”
“Very respectful and they explained the whole process.”
“If you want someone who is going to be honest give you a great price and do a good job these are the guys for you!”
“Had to get a new water heater and gas line and they were super thorough and upfront about what needed done and how long each job would be.”
“Great communication, great customer service, explained options in detail.”
People customers mention
Jose6 reviews
Carlos5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Very good service. Highly recommended 100 percent. Really helped me out.
Price: $400–600
Response from the owner · 3 days ago
Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. It means a lot to know that we were able to help when you needed us. Thank you for trusting Valencias Plumbing, and we're always here whenever you need us in the future!
A
Andrew De La Torre4 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Great company. They responded quickly, and sent out knowledgeable plumbers who conducted themselves very professionally. They were meticulous with their process and provided quality service overall.
Response from the owner · 3 days ago
Andrew, we don’t receive reviews this detailed every day, and honestly, it means a lot to us.
We do our best to treat every job as if we were working in our own home, so knowing that you noticed the quick response, professionalism, and attention to detail truly makes us proud.
Thank you for giving us the opportunity to help.
We really appreciate your trust and support.
S
Shimeon Simpson10 reviewsiTotal number of Google reviews Shimeon has written across all businesses on Google Maps, not just this one.
Quick fast, honest help and got the job done! They were here within minutes of me calling.
Price assessment: Great price
Price: $1–200
Response from the owner · 3 days ago
Shimeon, thank you for your kind words. We believe that when someone needs a plumber, they shouldn't have to wait around wondering if help is coming. We're glad we could get to you quickly and get the job taken care of.
Customers like you are the reason we love what we do.
Thanks again for your trust and support!
S
Stacy Cervantes1 reviewiTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Great service! Two gentleman came. They were professional, efficient, and clean. Will definitely have them come again for any future repairs!
Price assessment: Reasonable price
Price: $1–200
Response from the owner · 3 days ago
Stacy, reading your review truly made our day. Professionalism and cleanliness are details that sometimes go unnoticed, so it means a lot to us that you took the time to recognize them.
Thank you for welcoming us into your home and giving us the opportunity to help.
We'll be happy to be there for you again whenever you need us in the future.
P
Phyllis CruzLocal Guide · 26 reviewsiTotal number of Google reviews Phyllis has written across all businesses on Google Maps, not just this one.
Carlos did a great job unclogging my toilet, he came out in 30 minutes after i called & he did it so fast and he also cleaned the toilet. I would totally recommend! Amazing customer service!
Price assessment: Great price
Price: $1–200
Response from the owner · 3 days ago
Phyllis, reviews like yours mean a lot because they tell the whole story. A plumbing problem is never something anyone plans for, so knowing that Carlos was able to get there quickly, solve the issue, and leave everything clean makes us incredibly happy.
Thank you for trusting us in a stressful moment and for taking the time to recognize Carlos's work.
We'll make sure he sees your kind words!
Z
Zaira Ramirez2 reviewsiTotal number of Google reviews Zaira has written across all businesses on Google Maps, not just this one.
Jose brindó el mejor servicio. Evaluó el problema y lo resolvió de inmediato. La comunicación fue muy efectiva. Verdaderamente recomiendo este lugar para cualquier reparación, fugas, servicios de plomería, etc.
Jose gave the best service. Assessed the issue and solved it right away. Communication was very effective. Truly recommend this place for any repair, leaks, plumbing services etc.
Response from the owner · 2 weeks ago
Gracias, Zaira! Nos alegra saber que tu experiencia con José y nuestro equipo fue excelente. En Valencias Plumbing, nos especializamos en ofrecer soluciones rápidas, profesionales y garantizadas para cualquier reparación o fuga.
Tu recomendación nos motiva a seguir siendo el servicio de plomería más confiable en Los Ángeles.
E
Edward MejiaLocal Guide · 66 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Thank you, Edward! We’re thrilled to know you had a great experience with our team. At Valencias Plumbing, we take pride in offering friendly service and reliable plumbing solutions across Los Angeles.
Your support helps us keep delivering top-quality results to our community!
C
Claudia Rodezno2 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Valencia Plumbing tiene bueno servicio, excelente trabajadores se lo recomiendo a los que necesiten sus servicios. Muchas gracias a ellos por ayudarme.
Price assessment: Great price
Services: Drain cleaning, Plumbing pipe repair
Response from the owner · 2 weeks ago
Claudia! Nos alegra muchísimo saber que tu experiencia fue buena. En Valencias Plumbing tratamos cada servicio como si fuera para nuestra propia familia, así que leer comentarios como el tuyo nos hace el día.
Aquí seguimos, listos para ayudarte cuando lo necesites.
D
D Espi243 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Great service. Luis made sure that all possible drain clogs were resolved. Verified all his work and showed me the cause of the draining issue. Best of all, he cleaned after himself so I really didn't have to do anything after. Definitely recommend for anyone needing some plumbing services.
Price assessment: Reasonable price
Price: $1–200
Services: Drain cleaning
Response from the owner · 2 weeks ago
Thank you so much, D Espi24! We’re really happy to hear that Luis took great care of you. At Valencias Plumbing, every detail matters fixing the issue and leaving everything clean and tidy.
Messages like yours remind us why we love what we do. It was truly a pleasure helping you!
S
Samantha Henry1 reviewiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
I am giving the service I received a five plus. I received SAME DAY assistance. Great communication, great customer service, explained options in detail. Affordable prices. I will definitely use this company again and I will refer to others. Thank you so much for your help.
Price assessment: Reasonable price
Price: $200–400
Services: Plumbing leak repair
Response from the owner · 2 weeks ago
Samantha, thank you truly for taking a moment to share your experience. We’re really glad we could help you the same day we know how stressful it can be to deal with a plumbing issue at home.
At Valencias Plumbing, we treat every visit with care and respect, just as if we were helping someone from our own family.
Your recommendation means more than you know. We’ll be here whenever you need us again.
