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Valerie Joy Photos

Photographer · Mesa, AZ · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%90+13.7Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 84 videographersPosition by Experts Score among all companies we track in this category. · better than 42%
5.0 ★★★★★ 31 Google reviews · 24 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Dec 2023latest review

Valerie Joy Photos at a glance

Customers report that Valerie Joy Photos offers family, engagement, and commercial photography with high praise for communication, punctuality, and adaptability to weather or complex group dynamics. Reviewers frequently cite her professional demeanor, helpful guidance on locations and wardrobe, and timely delivery of images as key strengths. With a perfect five-star rating from thirty-one reviews, no recurring criticisms were identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
  • Reviews on this page: 31 Google reviews (30 with written comments, 4 with photos).
  • Owner responses: the business replied to 71% of reviews.
  • Most recent review: December 21, 2023.
  • Service: Videographer serving Mesa, Arizona.

Data from Google, last updated November 1, 2026.

Score profile vs other videographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.

Satisfaction97Reliability97Craft & service99Value90Momentum–Replies to reviews–Satisfaction: 97 (median 97)Reliability: 97 (median 96)Craft & service: 99 (median 100)Value: 90 (median 100)
Valerie Joy PhotosVideographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valerie Joy Photos: 97/100 on this factor. Category median: 97.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valerie Joy Photos: 97/100 on this factor. Category median: 96.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valerie Joy Photos: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valerie Joy Photos: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
–

Bar = this company · dark tick = category median.

Star ratings

31 Google reviews we collected

  • 5 stars31100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 30 written reviews

  • Praise5498%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1425%
  • Communication1120%
  • Would recommend1120%
  • Quality & results815%
  • Speed & response815%
  • Honesty & trust24%
  • Price & value12%

What customers talk about

We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She did wonderfully and worked with all of it with grace, poise, and the utmost professionalism.”
  • “…tches "something" off in photos, but she saw details we didn't, she communicated how and what to do perfectly to all ages, and being a ball of joyful…”
  • “Would highly recommend to others and definitely would work with them again given the chance”
  • “Val did a fantastic job photographing my kiddos and nephew.”
  • “Website said the turnaround for edited gallery was two weeks and we got them back the next day.”
  • “You have Passion and I believe that you genuinely want your clients' sessions to be unforgettable experiences.”
  • “Prices were beyond reasonable.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BrendaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Val did a fantastic job photographing my kiddos and nephew. A fun cousin photo shoot that was long overdue. Thank you Val for perfectly capturing their personalities and love for each other.

Katy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Valerie is an amazing photographer! We scheduled a large multi-generational family shoot with her and had so many elements she had to consider in her work - grandparents, kids of all ages, too many chiefs giving input on the poses, and a surprise dog invited to the shoot. She did wonderfully and worked with all of…

Kaylene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are so happy with our photo shoot with Valerie Joy Photos. Valerie was dealt a difficult job with a multi generational photo shoot that ended up with only one day to do it with out of town guests, and an unusual winter storm in AZ with up to 70 mile an hour winds. She pivited like a pro in handling each…

MuazLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Valerie was amazing to work with! She helped me pick a location for my surprise proposal, communicated with me for almost three weeks to plan it , then put on some awesome acting skills to keep the surprise. She was extremely affirming during the shoot and it was so comfortable and effortless. I wish it was caught…

Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Valerie did excellent!!! Despite the rain, she found the way to capture every image and every detail in our favor at my daughter Verannia's 15th birthday party and of course also in the photo session... I love her energy, her communication, her professionalism and she has a great personality that makes you feel confident immediately. 100% recommended.

GregLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Valerie was awesome to work with! She was super kind from her first response to my inquiry, and she remained incredibly communicative from booking to taking photos to selecting images. Valerie had great ideas for locations, looks, and poses with my fur babies. As Valerie said, she “embraced the chaos” of working…

Photos

Customer reviews

5.0 ★★★★★ 31 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brenda DevineLocal Guide · 25 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Val did a fantastic job photographing my kiddos and nephew. A fun cousin photo shoot that was long overdue. Thank you Val for perfectly capturing their personalities and love for each other.

Katy Zamarripa9 reviewsTotal number of Google reviews Katy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valerie is an amazing photographer! We scheduled a large multi-generational family shoot with her and had so many elements she had to consider in her work - grandparents, kids of all ages, too many chiefs giving input on the poses, and a surprise dog invited to the shoot. She did wonderfully and worked with all of it with grace, poise, and the utmost professionalism. We’ll definitely be calling her for family pictures again.

Kaylene Meyer6 reviewsTotal number of Google reviews Kaylene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so happy with our photo shoot with Valerie Joy Photos. Valerie was dealt a difficult job with a multi generational photo shoot that ended up with only one day to do it with out of town guests, and an unusual winter storm in AZ with up to 70 mile an hour winds. She pivited like a pro in handling each situation. I love her eye for details!! I'm always the one who catches "something" off in photos, but she saw details we didn't, she communicated how and what to do perfectly to all ages, and being a ball of joyful energy, she made it encouraging and fun through the entire photo shoot. I highly recommend her work!

Muaz Abdul-AzizLocal Guide · 20 reviewsTotal number of Google reviews Muaz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valerie was amazing to work with! She helped me pick a location for my surprise proposal, communicated with me for almost three weeks to plan it , then put on some awesome acting skills to keep the surprise. She was extremely affirming during the shoot and it was so comfortable and effortless. I wish it was caught on video but the pictures she captured were phenomenal so I can't complain at all. Website said the turnaround for edited gallery was two weeks and we got them back the next day. Would highly recommend to others and definitely would work with them again given the chance

Veronica Caldera2 reviewsTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valerie did excellent!!! Despite the rain, she found the way to capture every image and every detail in our favor at my daughter Verannia's 15th birthday party and of course also in the photo session... I love her energy, her communication, her professionalism and she has a great personality that makes you feel confident immediately. 100% recommended.

Response from the owner · 3 years ago

Muchas gracias! Me encantaba trabajando con ustedes para capturar estos momentos tan especiales de la quinceañera! Siempre estoy aquí para ustedes! Abrazos!

Greg LiebergenLocal Guide · 15 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valerie was awesome to work with! She was super kind from her first response to my inquiry, and she remained incredibly communicative from booking to taking photos to selecting images. Valerie had great ideas for locations, looks, and poses with my fur babies. As Valerie said, she “embraced the chaos” of working with pups that had different ideas than what we were hoping for, but she worked her magic with my boys and captured some awesome photos! Valerie’s energy is super positive, she is incredibly inclusive, and she’s truly a joy to work with! Our time working together was short, but it was clear that I met an amazing, good-hearted person who cares about her clients and work. I will definitely call Valerie again for my next photo needs!

Heather CalderaLocal Guide · 29 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valerie is absolutely amazing. She shot my elopement in Pine, AZ. She arrived early and ready to go! She spoke fluent Spanish which was a plus for my in-laws. She made me feel very comfortable behind a lens- which is not my thing. She also got the photos finished in a very timely manner and is excellent with communication. Not to mention she did well with my crazy involved dogs and the photos came out so amazing 10/10 recommend. Thank you!!

Gerar BC4 reviewsTotal number of Google reviews Gerar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gracias por cumplir esta hermosa experiencia para mí y Alan. Estamos agradecidos por los resultados de las fotos. Gran profesionalismo durante todo el proceso, desde la atención cuando te contactamos, el día de la sesión de fotos con todos los detalles y asesoramiento para desarrollar excelentes tomas, hasta la entrega de las fotografías, realmente estamos encantados con tu trabajo. Gracias por esta bella experiencia. 🖤🫶🏽

Emerson KLocal Guide · 12 reviewsTotal number of Google reviews Emerson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a couples photo/engagement session with Valerie, and she is amazing! She helped us find the best locations and poses, and helped me bring my ideas to life as well. She is very professional, as well as fun to work with. She is definitely our first choice for any future photography needs!

Response from the owner · 4 years ago

Thank you Em! You and Olive are so sweet together! It was an honor to capture your unique and special proposal. I’m so excited to work with you both again in the future!!

elvira torres1 reviewTotal number of Google reviews elvira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 recommend she so sweat and got my photos on time .I love them !!

Response from the owner · 4 years ago

Thank you! It was an honor to capture Valeria’s first birthday!! She is absolutely adorable!!! 😍😍

Valerie Joy Photos on Google Maps →

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