Physical therapy clinic · Oklahoma City, OK · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★156 Google reviews · 7 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Valir Physical Therapy -N OKC five stars based on 156 reviews, with the owner responding to 55 percent of them. Patients consistently describe the clinic as clean, welcoming, and professionally staffed, noting that therapists are knowledgeable, attentive, and considerate of pain levels during treatments for various injuries. The relaxed atmosphere and friendly communication from receptionists to providers are highlighted as key factors in positive experiences, with no recurring criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 156 reviews (99% five-star).
Reviews on this page: 156 Google reviews (114 with written comments, 3 with photos).
Owner responses: the business replied to 55% of reviews.
Most recent review: July 19, 2026.
Service: Physical Therapist serving Oklahoma City, Oklahoma.
Data from Google, last updated October 25, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valir Physical Therapy -N OKC: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valir Physical Therapy -N OKC: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valir Physical Therapy -N OKC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
156 Google reviews we collected
5.0of 5
5 stars15499%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
97%praise
Praise13097%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6649%
Quality & results2720%
Would recommend2720%
Speed & response75%
Communication43%
Honesty & trust21%
Price & value11%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Valir PT’s are knowledgeable, attentive & genuinely invested in their patient’s progress.”
“Everyone was very professional, polite, In a comfortable setting, and provided great work on my hand”
“10/10, highly recommend if you want to be repaired as a human while also having a good laugh or two.”
“When I complained of pain, Austin would stop immediately.”
“…ugh road but in the last six visits of going twice a week the pain is slowly getting better, the therapist I have a wonderful n they r always very wel…”
“Paritasl is amazing, she is always welcoming you, explaining your visit and any questions you have she is more than happy to help out.”
“I have used other therapists, but I trust John because he is the best hands-on therapist I have been around.”
“It can be intense, but worth it.”
People customers mention
John7 reviews
Ryan5 reviews
Howard5 reviews
Austin4 reviews
Springs4 reviews
Troy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Kevyn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Valir PT’s are knowledgeable, attentive & genuinely invested in their patient’s progress. Highly recommend!
Venice3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Everyone was very professional, polite, In a comfortable setting, and provided great work on my hand
Kendra11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’m not saying I look forward to physical therapy… but if Austin ever switches careers, I will simply have to find a new spine.
Austin is my therapist and Troy is his equally entertaining counterpart, and somehow they’ve turned what should be a mildly miserable experience into me feeling like I’m just hanging out…
Josh8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The entire staff at Valir PT - North OKC is top notch! I’ve been going there for a few months and they’re always welcoming, and they take time to get to know their patients. Highly recommend!
Kendra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Excellent service. Wonderful people. Friendly environment. Recommend to everyone. I love the staff. Troy. Dre and Ms. Patrita. They are the greatest. My 2nd time and only wanted them.
CarolLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Valir Physical Therapy Northwest location is a very nice clean facility! The receptionist is friendly and attentive. The support staff is helpful and patient and the Physical therapist is extremely knowledgeable and thorough. I am amazed and impressed that he manages the entire clinic of patients on his own!! I recommend this Valir location, it's great!!!
Everyone was very professional, polite, In a comfortable setting, and provided great work on my hand
Response from the owner · 4 months ago
Thank you for your kind words, Venice! We're delighted that you found our team professional and the setting comfortable. Your feedback is greatly appreciated!
Luz Gonzalez1 reviewiTotal number of Google reviews Luz has written across all businesses on Google Maps, not just this one.
Thank you, Luz, for sharing your experience! We're thrilled to hear that your first day with us was great. Our team at the clinic is dedicated to providing excellent service.
Kendra Haslam11 reviewsiTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
I’m not saying I look forward to physical therapy… but if Austin ever switches careers, I will simply have to find a new spine.
Austin is my therapist and Troy is his equally entertaining counterpart, and somehow they’ve turned what should be a mildly miserable experience into me feeling like I’m just hanging out with friends… who also bully me into doing things that fix my body.
Austin actually listens (???) and remembers every random pain or “this kinda hurts when I do this weird specific movement” comment I make, which feels illegal levels of attentive. But also, such a rarity.
The vibes are always elite, the care is top-notch and I leave feeling both physically better and emotionally stabilized. 10/10, highly recommend if you want to be repaired as a human while also having a good laugh or two.
Response from the owner · 5 months ago
We're thrilled to hear that Austin and Troy have turned your therapy sessions into such a positive experience, Kendra! Your feedback about their attentive care and great vibes is much appreciated.
Josh Kearney8 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
The entire staff at Valir PT - North OKC is top notch! I’ve been going there for a few months and they’re always welcoming, and they take time to get to know their patients. Highly recommend!
Response from the owner · 6 months ago
Josh, we're thrilled to hear that you had such a positive experience with our team at Valir PT - North OKC! Your recommendation means a lot to us.
Kendra Hodges6 reviewsiTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
Excellent service. Wonderful people. Friendly environment. Recommend to everyone. I love the staff. Troy. Dre and Ms. Patrita. They are the greatest. My 2nd time and only wanted them.
Response from the owner · a year ago
Thank you, Kendra, for the kind words, the review, and the recommendation! We wish you all the best in your health journey!
Stephannie Davis4 reviewsiTotal number of Google reviews Stephannie has written across all businesses on Google Maps, not just this one.
Valir Physical Therapy Northwest location is a very nice clean facility! The receptionist is friendly and attentive. The support staff is helpful and patient and the Physical therapist is extremely knowledgeable and thorough. I am amazed and impressed that he manages the entire clinic of patients on his own!! I recommend this Valir location, it's great!!!
Response from the owner · 7 months ago
Thank you, Carol, for your wonderful feedback! We're happy to hear that you had such a positive experience with us. It's great to know that our team made a lasting impression. We appreciate your recommendation!
Jennifer AcostaLocal Guide · 25 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.