Chloe Shelton3 reviewsTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQ did an awesome job! Super happy with my results! Thank you Q😎
Valley Carpet Care
5.0 ★★★★★ 843 Google reviews · 24 photos
99%five-star reviews
16%reviews answered by the owner
Oct 2026latest review
Valley Carpet Care at a glance
Google reviewers rate Valley Carpet Care five stars based on 843 reviews, highlighting punctuality, professional communication, and thorough cleaning results for carpets and upholstery. Customers frequently note fair base pricing and efficient service, including handling pet stains and last-minute scheduling requests. However, one low-star review criticizes recent changes in service quality and pricing, specifically mentioning additional charges for spot treatments and a perceived decline in the thoroughness of the work compared to previous visits.
- Google rating: 5.0 out of 5 from 843 reviews (99% five-star).
- Reviews on this page: 843 Google reviews (825 with written comments, 24 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: October 13, 2026.
- Service: Rug Cleaner serving Sacramento, California.
Data from Google, last updated November 9, 2026.
Star ratings
843 Google reviews we collected
- 5 stars83299%
- 4 stars91%
- 3 stars10%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 825 written reviews
- Praise1,550100%
- Complaints40%
Topic share
How often each topic comes up in the written reviews
- Quality & results51633%
- Staff & attitude36624%
- Speed & response25516%
- Would recommend23915%
- Price & value1016%
- Communication533%
- Honesty & trust242%
What customers talk about
We read 825 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“AJ did a great job, also he was very nice and courteous.”
“The person on the phone was super nice and helpful.”
“Communication was excellent, service was prompt and efficient.”
“I will be recommending them to others and I will call them again in the future.”
“I would highly recommend this company to anyone wanting good honest work at a fair price.”
“Some will overcharge for things you may not need.”
“The woman who answered the phone was very nice explaining their cleaning options and the prices were so reasonable.”
“He took his time and explained carpet care and ways to maintain the integrity of our upholstery.”
People customers mention
- Mike 145 reviews
- Bryce 34 reviews
- Matt 32 reviews
- Thomas 21 reviews
- Brad 15 reviews
- Kelly 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 843 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
2090 20906 reviewsTotal number of Google reviews 2090 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and on time . Thank you very much chris
- Services: Carpet steam cleaning
Mikayla King3 reviewsTotal number of Google reviews Mikayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!! I called Valley Carpet Care to clean my office at work. The person on the phone was super nice and helpful. They came out the next week and did a fantastic job. My office is connected to a cabinet shop so it gets very dusty/dirty/buggy. It feels brand new in here. The person cleaning the carpets was very nice and hardworking. He looked around, let me know how long it would take, and then got straight to work. He even left us with a branded clip magnet, which is getting tons of use. Later in the mail I received a thank you note. I'm super happy with this service. I will be recommending them to others and I will call them again in the future.
- Price assessment: Great price
- Price: $100–150
Rosanne Stephenson8 reviewsTotal number of Google reviews Rosanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleValley Carpet Cleaners cleaned 6 rooms in our house. Q was the Technician and did a fabulous job. He was very professional. He worked hard on pet spots to get the carpet cleaned.
Bob Valletta2 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCannot thank Ken & Eli enough for helping us out at the very last minute when a tenant was delayed in moving out and before the next occupancy! Communication was excellent, service was prompt and efficient. Eli was very professional. Great job. Thanks so much. Bob Valletta The Brokerage 360 Broker/Owner
- Price assessment: Great price
- Price: $150–200
- Services: Carpet steam cleaning
J.SLocal Guide · 26 reviewsTotal number of Google reviews J.S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly staff , Great price . Very happy with the service:)
- Price assessment: Great price
- Price: $100–150
- Services: Carpet steam cleaning
anwar nassarLocal Guide · 70 reviewsTotal number of Google reviews anwar has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEli was clean efficient and careful with his way around our home while he was cleaning the carpets. He made sure that our needs were met and that the carpets were clean and perfect. 5 stars all the way to Eli👌🏽
- Price assessment: Great price
- Services: Carpet steam cleaning
glenn enscoe11 reviewsTotal number of Google reviews glenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service. I called in the morning, and they were at my house within 1 hour. Mike did a great job! Courteous and thorough. The place looks and smells great!
- Price assessment: Reasonable price
- Price: $500+
- Services: Carpet steam cleaning, Service not listed
Greg Will11 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAJ did a great job, also he was very nice and courteous.
Greg HeckleLocal Guide · 13 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest carpet cleaning service I have ever had! They are lways professional on time and do a great job. Today my technician was Mike. He did such a good job. He was careful with the cleaning equipment not to hit anything. They most impressive part was how hard he worked cleaning. I would highly recommend this company to anyone wanting good honest work at a fair price. They are the only ones I use!
- Price assessment: Great price
- Price: $150–200
- Services: Carpet steam cleaning
Business details
- Address: 5713 Sperry Dr, Citrus Heights, CA 95621
- Phone: (916) 965-1411
- Website: valleycarpetcare.com
- Service area: Sacramento, CA