Dumpster rental service · Fresno, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%100+30.8Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 35 waste removal servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★234 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Valley Dumpster Service offers punctual delivery and pickup, with units arriving clean and in good condition. Reviewers highlight the ease of online booking, reasonable pricing, and consistent communication through text and email throughout the rental process. The company maintains a 5/5 rating from 234 reviews and the owner responds to all feedback, reflecting a high level of customer engagement and satisfaction with the professional service provided.
Google rating: 5.0 out of 5 from 234 reviews (99% five-star).
Reviews on this page: 234 Google reviews (202 with written comments, 23 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 26, 2026.
Service: Waste Removal Service serving Fresno, California.
Data from Google, last updated November 1, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: satisfaction.
Valley Dumpster ServiceWaste Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Dumpster Service: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Dumpster Service: 100/100 on this factor. Category median: 98.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Dumpster Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
234 Google reviews we collected
5.0of 5
5 stars23299%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 202 written reviews
99%praise
Praise40299%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9122%
Staff & attitude7218%
Would recommend6416%
Quality & results5915%
Communication5915%
Price & value4311%
Honesty & trust174%
What customers talk about
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They communicated quickly and helped answer any questions.”
“Michael delivered the dumpster on schedule and was very friendly.”
“I’d definitely recommend them to anyone in need of a dumpster!”
“We had a great experience with this company, they are very professional and very detailed on answering all of your questions.”
“There were no unexpected fees and communication throughout the process was excellent.”
“I found their pricing to be very fair, especially for the level of service they provided.”
“No hidden charges.”
“He’s a man with a heart and would love to see him and his business again trust worthy diligent on time and honorable person .”
People customers mention
Mike22 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
GGarrett4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Valley Dumpster Service exceeded my expectations. Reserving a dumpster online was easy and expedient. The unit they delivered was clean and in great condition. Michael delivered the dumpster on schedule and was very friendly. He later removed it within the time frame he promised. There were no unexpected fees and…
RRaven4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It was an easy and quick process. I was able to select and schedule a day for them to drop off and pick up the dumpster from their website. The company is very kind and helpful. I was immediately notified by a person through text that confirm the date. They were responsive and maintained communication with me when…
Vvincent12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome company. Mike was a really nice guy. Contacted him by phone and he guided me on how to rent the dumpster online. Dumpster was delivered on time as promised. Getting it picked up was just as quick and easy. Would highly recommend and use again. Thanks
TTerry1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The company is fantastic! Great on the phone, prompt delivery and pickup. Great on pricing and so easy to communicate with.
Great great customer service!
RRobLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Effective communication, fair price and no nonsense service. Will use again for dumpster needs.
BBowe's4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience. They communicated quickly and helped answer any questions. Very professional. I will use them again.
Valley Dumpster Service exceeded my expectations. Reserving a dumpster online was easy and expedient. The unit they delivered was clean and in great condition. Michael delivered the dumpster on schedule and was very friendly. He later removed it within the time frame he promised. There were no unexpected fees and communication throughout the process was excellent. I found their pricing to be very fair, especially for the level of service they provided. I will definitely use their service again in the future!
Response from the owner · 6 days ago
Thank you, Garrett, for the excellent review. We are thrilled to hear reserving online was easy and that the dumpster arrived clean and on schedule. Michael will be glad to hear your kind words. We appreciate you noting our transparent pricing and communication, and we look forward to serving you again.
R
Raven Sims4 reviewsiTotal number of Google reviews Raven has written across all businesses on Google Maps, not just this one.
It was an easy and quick process. I was able to select and schedule a day for them to drop off and pick up the dumpster from their website. The company is very kind and helpful. I was immediately notified by a person through text that confirm the date. They were responsive and maintained communication with me when they were heading towards my home to drop it up or to pick it up.
Response from the owner · a month ago
Thank you, Raven, for the kind five-star review. We're glad the website made scheduling easy and that our team’s text confirmations and updates kept you informed during drop-off and pick-up. We appreciate your feedback and look forward to helping you again.
V
vincent nelson12 reviewsiTotal number of Google reviews vincent has written across all businesses on Google Maps, not just this one.
Awesome company. Mike was a really nice guy. Contacted him by phone and he guided me on how to rent the dumpster online. Dumpster was delivered on time as promised. Getting it picked up was just as quick and easy. Would highly recommend and use again. Thanks
Response from the owner · a month ago
Thank you for the great review, Vincent. We are thrilled Mike provided clear guidance and that delivery and pickup were smooth for you. We appreciate the recommendation and look forward to helping with your next project. Your feedback means a lot to our team.
T
Terry Rudge1 reviewiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
The company is fantastic! Great on the phone, prompt delivery and pickup. Great on pricing and so easy to communicate with.
Great great customer service!
Response from the owner · a month ago
Thank you, Terry! We're thrilled to hear our team was easy to reach and that delivery and pickup were prompt. We appreciate your kind words about our pricing and communication, providing great customer service is our goal. Your feedback means a lot and helps our team keep delivering that standard.
J
J Wilk2 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Good experience. Prompt delivery and excellent communication.
Response from the owner · a month ago
Thank you for the positive review, J Wilk. We are delighted to hear you had a good experience and that our delivery and communication met your expectations. We appreciate your feedback and look forward to serving you again.
C
Casey Olson2 reviewsiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Effective communication, fair price and no nonsense service. Will use again for dumpster needs.
Response from the owner · 2 months ago
Rob, thank you for the kind words and for noting our communication, fair pricing, and no-nonsense service. We're glad the dumpster met your needs and look forward to helping again whenever you need one. We appreciate your business.
B
Bowe's Rescue4 reviewsiTotal number of Google reviews Bowe's has written across all businesses on Google Maps, not just this one.
Great experience. They communicated quickly and helped answer any questions. Very professional. I will use them again.
Response from the owner · a month ago
Thank you for the wonderful review. We are glad our team communicated quickly and answered your questions, and we appreciate your kind words about our professionalism. We look forward to helping you again.
M
Maria Barajas2 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
We had a great experience with this company, they are very professional and very detailed on answering all of your questions. Would definitely recommend them to anyone ❤️🫶🏻
Response from the owner · 2 months ago
Thank you very much, Maria. We appreciate you taking the time to leave us. A five star review didn’t mean a lot to our Dumpster Rental company here in Fresno.
G
Gage Burke1 reviewiTotal number of Google reviews Gage has written across all businesses on Google Maps, not just this one.
Great service! Dumpster came earlier than expected window, Mike has very respectful and was able to work with us and our situation. Will be using services again!
Response from the owner · 2 months ago
Thanks, Gage! We're glad Mike and the team could accommodate your situation and that the dumpster arrived earlier than expected. We appreciate your business and look forward to serving you again.
