Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Customers frequently highlight punctuality, clear communication, and thorough treatment of pests like spiders and cockroaches. Reviewers note that staff provide detailed explanations, address pet safety concerns, and handle scheduling efficiently. However, one low-star review describes an unprofessional interaction where a technician was perceived as rude and interruptive during a brief visit.
Data from Google, last updated November 9, 2026.
477 Google reviews we collected
Phrases our text analysis found in 355 written reviews
How often each topic comes up in the written reviews
We read 355 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Was very comfortable asking questions and being addressed very professionally.”
“THE TECHNICIAN DID EXCEPTIONAL JOB WHEN IT CAME TO SPRAYING AROUND THE HOUSE AND YARD HE DID EXTRA EFFORT LIKE MOVING THINGS OUT THE WAY SO HE COULD S…”
“I highly recommend him to anyone in need of a reliable pest control service with effective results.”
“Great customer service , they always are punctual , they respond quickly and schedule my appointments in a timely manner , we have several complexes V…”
“I expressed the concern for our pets and was quickly put at ease when he explained the safe natural chemicals that would be used.”
“My first customer experience was with Beto to get a free quote.”
“Highly recommend Valora Pest Control for anyone needing reliable pest control services!”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 477 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
THE TECHNICIAN DID EXCEPTIONAL JOB WHEN IT CAME TO SPRAYING AROUND THE HOUSE AND YARD HE DID EXTRA EFFORT LIKE MOVING THINGS OUT THE WAY SO HE COULD SPRAY WHERE IT NEEDED TO BE SPRAYED CUSTOMER VERY SATISFIED WITH TECH.
This is the best company to get your pest control service at. Bryan was very knowledgeable and thorough. Best service!
Great customer service , they always are punctual , they respond quickly and schedule my appointments in a timely manner , we have several complexes Valora Pest services our company is very satisfied with their work.
Thank you so much for your continued trust in Valora Pest Control! We truly appreciate your kind words about our customer service, punctuality, and responsiveness. It’s a pleasure servicing your properties, and we’re grateful for the opportunity to work with your company. We look forward to continuing to provide you with reliable service!
looks good i thinkj he did a good job
Very personable and knowledgeable and respectful
I hired Valero pest control after firing a corporate brand company for terrible service. Hoping a small local company will take more pride in their work. My first customer experience was with Beto to get a free quote. Beto asked the size of the property, then asked about which pests needed treatment. I expressed the concern for our pets and was quickly put at ease when he explained the safe natural chemicals that would be used. Beto was warm, friendly, and helpful. The price was right so I hired them. Valero came yesterday for the first initial treatment. Afterwards all I kept saying was "WOW." Brian and his co-worker did such a great job removing the cobwebs from our country home. It looked like we had a new paint job. They got it done in an hour and I am so happy. I will follow-up in a few months to review if the great service continues.
Wonderful service thank you for your hard work helping us keep those nasty pest away.
Thank you, Laura! We are here to serve you and your home. To make sure we keep those pests away. Thank you for the review!
Bryan arrived on time. He did a thorough walk-throug and explained the treatment options/process.
Glad to hear we were able to address your pest problem! Thank you so much for trusting us to help you out. Don't hesitate to reach out for any other creepy crawlers.
Great customer service
Great communication from the beginning to end. Was very comfortable asking questions and being addressed very professionally.
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts