How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREValvoline Instant Oil Change
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 289 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Valvoline Instant Oil Change for 8 kinds of job.
Valvoline Instant Oil Change for air & cabin filter replacement
Clear ✕All 34 Google reviews tagged “Air & cabin filter replacement” · showing 20
I love this valvoline it is the best vavoline in Louisville!! I love this place and Bill is amazing and his employees I will always come here for help!
Amazing customer service! Very satisfied with the experience.
I travel across town and pass up multiple locations specifically to come to Bills location. The service is quick and friendly, I never feel pressured! I always leave informed and can trust the job was done correctly.
Great friendly service. Great attitudes I like this location
Bill, Alex, & Bri are a great team! Happy to help, reasonable & kind. Love this location
Very friendly and helpful. Do not try to oversell. Great experience.
Cayden has been the best most helpful everytime in there
Totally professional and very friendly
Great spot quick oil change rlly recommend this place 5 stars.
By far the best valvoline in Louisville. They actually care about giving you good service and not trying to scam you- I appreciate honest answers
Best service from a Valvoline I’ve received in years. Will be making this my go to spot moving forward.
My favorite Valvoline! Always pleasant and so knowledgeable!
These guys are efficient and thorough as can be. Informative etc. I’m not a car dude at all. I put gas in it, that’s the extent of my knowledge. Kerry the Manager was so kind and patient as were the other guys. Go see them for that alone. Good guys.
Friendly, quick, efficient. Will be returning.
Great staff and fast service!
Bri was fantastic. Despite being the only person working, she was able to take care of my oil change, wipers etc. She was informative and had a great, positive attitude.
Excellent service. I’ve always had an easy time getting in. The manager is such a kind person and the crew are competent and in good spirits. I always get what I need done, good suggestions, never pushy, Just an overall pleasant experience every single time. Highly recommend!!
The techs at this location are probably some of the best you have in the nation. I drive here on my lunch break and lose money just to have these guys work on my 2 vehicles.
The manager and staff were friendly and helpful, talking to me not at me. They all worked well together, you can feel how much they care.
Just too expensive will go back to my mechanic
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 90 | — |
| Air & cabin filter replacement | 34 | — |
| Tires | 18 | — |
| Transmission | 6 | — |
| Battery | 5 | — |
| Exhaust | 3 | — |
| Air conditioning | 3 | — |
| Steering & suspension repair | 2 | — |