Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Van Poole Properties Group at Keller Williams Realty 4.9 out of 5 stars based on 183 reviews, with the owner responding to 43% of them. Clients frequently cite responsive communication, market knowledge, and assistance with home buying, selling, and relocations as key benefits. However, low-star feedback highlights concerns regarding pricing strategies that may undervalue properties and a failure to honor do-not-call requests.
Data from Google, last updated November 11, 2026.
183 Google reviews we collected
Phrases our text analysis found in 175 written reviews
How often each topic comes up in the written reviews
We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Michael and Laura were very patient and knowledgeable.”
“Michael Fix and the Van Poole Team were 10 out of 5 stars in facilitating the purchase of me and my family's home.”
“I cannot recommend them highly enough for anyone looking for a top-tier real estate team.”
“From searching for the best home possible, to showings, and to timely closing.”
“She was a great communicator with us daily as we finalized negotiations on our property.”
“Our home buying experience with John and Amber was top-notch - they were very responsive and knowledgeable.”
“They made the process sooth and their network of trusted partners for anything we needed, were equally as amazing.”
“They previewed several properties for me, gave me detailed feedback, and were refreshingly candid about what was a good value and what was overpriced.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 183 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amber and her team were absolutely amazing and helped a lot to lessen the stress associated with a relocation. From searching for the best home possible, to showings, and to timely closing. Thank you!!!
I worked with Amber and John and they were nothing but amazing! I was recommended to them by a friend and I will be recommending them to everyone I know from now on. They made the process sooth and their network of trusted partners for anything we needed, were equally as amazing.
Thank you Sara! They are great and loved working with you.
Michael Fix and the Van Poole Team were 10 out of 5 stars in facilitating the purchase of me and my family's home. As a mortgage broker, I know which realtor knows what they are talking about and which realtor is blowing smoke to make a deal. Michael and Van Poole know what they are talking about. More than that, they care. Like actually care. It is not just a deal to them. It is making a family's dream a reality. If you want to make your homebuying dreams a reality like me, look no further. Pick up your phone and make the call.
Michael and Laura were very patient and knowledgeable. They helped me find a home even when the first two attempts fell through it would have been easy to give up and walk away but their tenacity and attitude helped me find the best home for me. Thanks guys!
Thank you Andrew!!
Our home buying experience with John and Amber was top-notch - they were very responsive and knowledgeable. We'd highly recommend them.
Thank you Kevin! They loved working with you all!
Seychelle and her team did a great job helping us close on our property. She was a great communicator with us daily as we finalized negotiations on our property. Highly recommend her.
Thank you Kelly!!
Wonderful experience! Brian Langus provided us sound excellent counsel on how to best price our home. We sold it in a week! Very happy with his attention to us as a family and the sale of a home we lived in and loved for ten years. The communication was easy and direct and made the whole process seamless. I would not hesitate to recommend Vanpoole Properties and specifically Brian.
Thank you Lindsey! We always love working with you!
Erica (I think that's how you spell her name) was seriously the sweetest! She was so easy to work with, quick to respond, and so helpful every step of the way. My client and I really appreciated her kindness and how smoothly she kept everything moving. I called at 6:50 pm on a weekday, and did not expect for anyone to answer the phone, but she did! I didn't take much of her time because I do not like when people call me outside of businesses hours, but she answered my questions and I appreciated that very much!
I worked with Randy and John during the search process and then with Kristen LeForce through the closing stages. This team was responsive, very agile, and walked me through the process so well since it was my first time buying, and trust me, I had a lot of questions. Highly recommend!
Thank you so much Lilian. I know they loved working with you!
Working with Marie Hoke from Van Poole Properties was one of the best decisions we made. From day one, her communication was exceptional, and her knowledge of the market gave us confidence throughout every step of the process. She consistently went above and beyond to make sure everything was handled smoothly, and we always felt like a priority. What truly sets Marie apart is the genuine care she has for her clients. She doesn’t just help you buy or sell a home—she builds lasting relationships built on trust, integrity, and outstanding service. By the end of the process, we hadn’t just worked with an incredible realtor; we had gained a lifelong friend. If you’re looking for a knowledgeable, responsive, and dedicated real estate professional who truly cares about her clients, I wholeheartedly recommend Marie Hoke and the team at Van Poole Properties. You won’t find anyone who will work harder for you or make you feel more supported throughout the process.
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Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts