Experts Reviews · Company report
Vaughan Automotive - European Repair & Service of Atlanta logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Vaughan Automotive - European Repair & Service of Atlanta

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 374 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vaughan Automotive - European Repair & Service of Atlanta is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vaughan Automotive - European Repair & Service of Atlanta is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Vaughan Automotive - European Repair & Service of Atlanta for 8 kinds of job.

Vaughan Automotive - European Repair & Service of Atlanta for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Auto engine diagnostic” · showing 20

jamesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Vaughn Automotive is an excellent Automotive repair shop if You want it done right the first time this is the shop to go to they don't hold Your vehicle hostage they get it in and out give Cody a call tell them James Cooper told You to call them

Great priceAuto engine diagnostic
Misty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They always do an excellent job on my car. They communicate every step of the way. It is very hard to find someone reliable, experienced, and knowledgeable. I trust them more than the revolving door at the dealership and at a much better price! 10/10 recommend!

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementAuto engine diagnostic
JarvisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place is awesome. I’ve been here a few times for my Mercedes and they always handle my car with care and kept me informed on the progress. Definitely my go to place.

Reasonable priceElectrical repairExhaustGeneral repairs & maintenance
Gari1002 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service provided has been very professional and solve my engine problems quickly. Definitely would recommend their service to anyone.

Reasonable priceAuto engine diagnostic
Floyd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

I was impressed. We had gone to the dealer for a repair. The cost was very high. I took the car to Vaughan Auto. They are very professional. We ended up not repairing the car, but they were responsive, super helpful and very cordial. I own another car that needs service periodically and I would absolutely take it to them.

Reasonable priceAuto engine diagnostic
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Had my car diagnosed for an ongoing issue as the car was running very rough. Cody/ Matt were professional over the phone as I was not physically present at his repair shop. They gave me good advice on how to get my car fixed by the Mercedes dealership as it it a known major issue for my car model. I would recommend…

Reasonable priceAuto engine diagnostic
Frank9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service

Auto brake replacementBatteryBrake service & repair
AdrienLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hands down the best shop I’ve ever been to. These guys know what’s up. I will always bring my vehicle to them!

Reasonable priceTiresAuto engine diagnosticAuto engine tuning
Adrienne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took our 2010 Audi A4 to Vaughan Automotive because it would not accelerate, and the EPC light was on. Diagnostic revealed that the spark plugs, ignition coils, and fuel injectors needed to be replaced and intake valves cleaned. The quote was reasonable. My car drives great. We have a new auto shop for our car now, no more dealership.

Auto engine diagnosticGeneral repairs & maintenance
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got it done super quickly!

Auto battery replacementBatteryBrakes
Brantley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody, Mathew and the team are fantastic. Vaughn services all my family’s cars. We haven’t had an issue since. They’re detail oriented, not looking to gouge, describe what’s going on with an issue, providing video+pictures. Thanks guys!

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
Zachary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently ran into what I thought was going to be a complex issue causing low oil pressure in my 2006 Audi A4. After some research on what I thought would be the best shop I could find near me to handle this issue, I settled with Vaughan for a few different reasons. I fixed issue by changing oil and filter on…

Auto engine diagnosticVehicle Inspection
RayLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing staff and very trustworthy. Will skip the dealership and bring it to them for now on! Thank you for taking such great care of my Audi.

Auto engine diagnosticEngine repair
Charles11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service and professional

Auto engine diagnosticOil changeSteering & suspension repair
Florina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service.

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the best mechanic I’ve ever had. He’s so knowledgeable and fair when it comes to the services my car needs. He has a great team that makes the entire process smooth and seamless. I’d recommend him to anyone seeking a well-skilled mechanic!

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Arthur3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Matt Vaughn is knowledgeable and can make difficult tech issues easly clear. Good value and honest service.

BatteryAuto engine diagnosticEngine repair+ Punctuality+ Professionalism
BernardLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is awesome! I would absolutely return to Matthew to service my Mercedes-Benz. A master at his profession!

Auto engine diagnostic
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used Vaughan a number of times and their service is always excellent. They go above and beyond to do that job right at a reasonable price. It's a pleasure to work with a small family run business.

ElectricalAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
AnthonLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service I received at Vaughan Automotive was excellent Matt and Brittany are awesome great place to get your car serviced I would definitely recommend them to anyone and I will continue to take my car there very reasonable and very professional

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 59%Overpriced 0%Not sure 9%

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