How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREVaughan Automotive - European Repair & Service of Atlanta
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 374 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Vaughan Automotive - European Repair & Service of Atlanta for 8 kinds of job.
Vaughan Automotive - European Repair & Service of Atlanta for auto maintenance
Clear ✕All 21 Google reviews tagged “Auto maintenance” · showing 20
Efficient, professional service. Very thorough and they take the time to ensure you understand any recommended service and why, including pictures.
Awesome place to bring your car. They take real good care of your car and they are very knowledgeable..they take the time to answer your questions and any concerns you might have. My Range Rover has found it's auto service home. ☺️
Great job. This was my first time visiting and I will definitely return. Cody and the crew were professional, efficient and friendly. They gave me a realistic quote and completed work in time frame promised. No surprises…. Ps. - car ran much better when I picked it up.
I decided to give Vaughan a try after receiving one of their mailers and seeing their excellent online reviews. I had been happy with my previous shop, but Vaughan is much closer and more convenient. Cody and Matt were both great to work with. They got me set up for my annual service, reviewed and quoted a known…
My Mercedes GLC receives regular services with Vaughn Automotive. They have all the up to date equipment and software to analyze my car electronically. My local mechanic admitted to me that he couldn’t do that and expressed how important it is for a car like mine. I ask lots of questions and the guys are kind,…
Great service was on time and very detailed. I would highly recommend as they are now my go to for all my Mercedes maintenance. Customer Service from Cody was excellent.
Cody and Matt are great! They went over and above what was needed/asked for with my MINI Cooper. This is my 2nd vehicle I have taken to them because they are very knowledgeable and thorough. Their process from intake to pickup is very streamlined as well.
Vaughan Automotive is our trusted source for both of our vehicles (BMW + Mercedes). They are thorough, knowledgeable, fair, they were patient to answer all of my questions, and they worked with me to get both of my vehicles up and running properly.
I brought in a car I had recently purchased for a post-purchase inspection. They provided a detailed estimate with all the recommended repairs and rationale for why. The pricing was reasonable, but I wanted to first see if my warranty would cover any of the work. There was zero pressure to do the repairs right then…
Hands down the best shop I’ve ever been to. These guys know what’s up. I will always bring my vehicle to them!
Great service every time. I have been here at least twice thinking my brakes were bad and each time they reassure me they’re not. Got my car serviced at my last visit and it feels great! Thanks guys!
Excellent service. The only place I trust my car will get fixed the right way.
The team at Vaughan is top notch from beginning to end. We have been taking our Mercedes to them for years with nothing but the best experiences. They are honest, have competitive and clear pricing, and always get the job done. I’ve had my fair share of issues as well, and they’re quick to provide their expert…
Cody, Mathew and the team are fantastic. Vaughn services all my family’s cars. We haven’t had an issue since. They’re detail oriented, not looking to gouge, describe what’s going on with an issue, providing video+pictures. Thanks guys!
Good folks
I brought my car here under the impression of needing a Service B for a Mercedes Benz. Lo and behold, my engine was totally wrecked due to metal buildup in the engine. This used vehicle was a recent purchase and I was beyond distraught. Nonetheless, Matthew and Cody were very straight forward, honest and…
Great experience. Very quick and efficient process. Reasonably priced.
Friendly, professional, and honest. Will definitely be back for future service. Update: They’re still the best for auto repairs. Highly recommended, they go the extra mile and do it right the first time. A+++
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 39 | — |
| Oil change | 32 | — |
| Auto engine diagnostic | 24 | — |
| Auto maintenance | 20 | — |
| Engine repair | 18 | — |
| Steering & suspension repair | 11 | — |
| Air & cabin filter replacement | 10 | — |
| Brakes | 10 | — |