How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREVaughan Automotive - European Repair & Service of Atlanta
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 374 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Vaughan Automotive - European Repair & Service of Atlanta for 8 kinds of job.
Vaughan Automotive - European Repair & Service of Atlanta for engine repair
Clear ✕All 18 Google reviews tagged “Engine repair”
Great experience with Vaughn Automotive in Smyrna. The staff was professional, friendly, and straightforward throughout the entire process. They provided great customer service, communicated well, and made sure I was taken care of. I also appreciate the support they show veterans, which was a nice added touch.…
Great customer service and technician work. They fixed the oil leak
Vaughan always does a great job on my car repairs. I have not had any problems with the quality of their work.
They replaced my cylinder head and now my car dives better
Hands down the best shop I’ve ever been to. These guys know what’s up. I will always bring my vehicle to them!
Vaughan Automotive was recommended to me by a trusted friend. I looked them up and called their office. I spoke with Cody. He was very respectful. I have a very unique car, with a very unique situation. He expressed his concerns and put me in contact with the lead tech. Mathew Vaughn took the time to listen to what…
Cody, Mathew and the team are fantastic. Vaughn services all my family’s cars. We haven’t had an issue since. They’re detail oriented, not looking to gouge, describe what’s going on with an issue, providing video+pictures. Thanks guys!
I brought my car here under the impression of needing a Service B for a Mercedes Benz. Lo and behold, my engine was totally wrecked due to metal buildup in the engine. This used vehicle was a recent purchase and I was beyond distraught. Nonetheless, Matthew and Cody were very straight forward, honest and…
Friendly, professional, and honest. Will definitely be back for future service. Update: They’re still the best for auto repairs. Highly recommended, they go the extra mile and do it right the first time. A+++
Amazing staff and very trustworthy. Will skip the dealership and bring it to them for now on! Thank you for taking such great care of my Audi.
Matt Vaughn is knowledgeable and can make difficult tech issues easly clear. Good value and honest service.
Great shop. I trust the quality of their work - 3 year warranty! They do the job right and with top quality parts.
Couldn’t be happier! The team went above and beyond for us. Highly recommend them!! We had several issues with an aging Audi which I had purchased for my daughter, along with a warranty from the dealer. The guys at Vaughan spent lots of time with the warranty provider to document the issues and help us get…
For the first time, I drove away from a service shop with full confidence that the work that was done was done right - Customer service, Professionalism, and dedication to solve a nightmare of intermittent engine issues in my Rover went way beyond my expectations. They were commutative throughout the entire process…
The service I received at Vaughan Automotive was excellent Matt and Brittany are awesome great place to get your car serviced I would definitely recommend them to anyone and I will continue to take my car there very reasonable and very professional
When my Q5 needed some TLC outside of warranty, I knew it was time to abandon the markup at dealership service locations... but was nervous to find a new shop. Vaughan’s impeccable reviews brought me in. Matthew’s professional, thorough, and honest approach really impressed me after our first interaction and…
I brought my Porsche Boxster S into Matthew’s shop at 3 PM on a Friday afternoon with an issue and, despite being busy, Matthew completed the repair in an extremely efficient and timely manner! I highly recommend Matthew and Brittany for any car repairs that you have. Their customer service and pricing will beat any…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 39 | — |
| Oil change | 32 | — |
| Auto engine diagnostic | 24 | — |
| Auto maintenance | 20 | — |
| Engine repair | 18 | — |
| Steering & suspension repair | 11 | — |
| Air & cabin filter replacement | 10 | — |
| Brakes | 10 | — |
