Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Vaughan Automotive - European Repair & Service of Atlanta logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Vaughan Automotive - European Repair & Service of Atlanta

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 374 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vaughan Automotive - European Repair & Service of Atlanta is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vaughan Automotive - European Repair & Service of Atlanta is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vaughan Automotive - European Repair & Service of Atlanta is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Vaughan Automotive - European Repair & Service of Atlanta for 8 kinds of job.

Vaughan Automotive - European Repair & Service of Atlanta for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Exhaust”

JarvisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place is awesome. I’ve been here a few times for my Mercedes and they always handle my car with care and kept me informed on the progress. Definitely my go to place.

Reasonable priceElectrical repairExhaustGeneral repairs & maintenance
AnthonLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service I received at Vaughan Automotive was excellent Matt and Brittany are awesome great place to get your car serviced I would definitely recommend them to anyone and I will continue to take my car there very reasonable and very professional

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 59%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance39—
Oil change32—
Auto engine diagnostic24—
Auto maintenance20—
Engine repair18—
Steering & suspension repair11—
Air & cabin filter replacement10—
Brakes10—

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