How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREVaughan Automotive - European Repair & Service of Atlanta
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 374 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Vaughan Automotive - European Repair & Service of Atlanta for 8 kinds of job.
Vaughan Automotive - European Repair & Service of Atlanta for general repairs & maintenance
Clear ✕All 40 Google reviews tagged “General repairs & maintenance”
Awesome place to bring your car. They take real good care of your car and they are very knowledgeable..they take the time to answer your questions and any concerns you might have. My Range Rover has found it's auto service home. ☺️
They always do an excellent job on my car. They communicate every step of the way. It is very hard to find someone reliable, experienced, and knowledgeable. I trust them more than the revolving door at the dealership and at a much better price! 10/10 recommend!
Quick diagnosis of the problem. Quick service at an affordable price . Definitely recommend!
Great job. This was my first time visiting and I will definitely return. Cody and the crew were professional, efficient and friendly. They gave me a realistic quote and completed work in time frame promised. No surprises…. Ps. - car ran much better when I picked it up.
Provides great service and smooth process!
First time using these guys & I would definitely recommend them. They are courteous, explained everything and were very timely with completing the work!! And I am impressed with the follow up!!
I decided to give Vaughan a try after receiving one of their mailers and seeing their excellent online reviews. I had been happy with my previous shop, but Vaughan is much closer and more convenient. Cody and Matt were both great to work with. They got me set up for my annual service, reviewed and quoted a known…
My Mercedes GLC receives regular services with Vaughn Automotive. They have all the up to date equipment and software to analyze my car electronically. My local mechanic admitted to me that he couldn’t do that and expressed how important it is for a car like mine. I ask lots of questions and the guys are kind,…
Super professional and smart team. If u care bout ur car. Bring it here
Excellent experience from start to finish! The team provided great service, kept me informed throughout the entire repair process, and demonstrated a high level of knowledge and professionalism. Their communication was outstanding, and they took the time to explain everything clearly. On top of that, their pricing…
Cody and team are very hospitable and detailed. They understand cars and explain the complexity with ease. I appreciate the care and service they provide!
This place is awesome. I’ve been here a few times for my Mercedes and they always handle my car with care and kept me informed on the progress. Definitely my go to place.
This was the second time bringing my car here for various issues. They’re always super accommodating, communicate well via text, which I appreciate, and are fast and thorough with repairs. Great experience!
Cody and Matt are great! They went over and above what was needed/asked for with my MINI Cooper. This is my 2nd vehicle I have taken to them because they are very knowledgeable and thorough. Their process from intake to pickup is very streamlined as well.
Vaughan Automotive is our trusted source for both of our vehicles (BMW + Mercedes). They are thorough, knowledgeable, fair, they were patient to answer all of my questions, and they worked with me to get both of my vehicles up and running properly.
I’ve been going to them for all my Mercedes-Benz needs for years. They showed compassion and grace during my time of need—service you only get from a locally owned business. Caring, unmatched customer service , and truly top-notch car service. Lifetime costumer. Thank you.
Great service!!
Vaughan Automotive does great work. I have not had any problems with their work. The team is very knowledgeable and professional. I use them over and over again.
We took our 2010 Audi A4 to Vaughan Automotive because it would not accelerate, and the EPC light was on. Diagnostic revealed that the spark plugs, ignition coils, and fuel injectors needed to be replaced and intake valves cleaned. The quote was reasonable. My car drives great. We have a new auto shop for our car now, no more dealership.
Service was fast and easy
Cody, Mathew and the team are fantastic. Vaughn services all my family’s cars. We haven’t had an issue since. They’re detail oriented, not looking to gouge, describe what’s going on with an issue, providing video+pictures. Thanks guys!
Great experience. Very quick and efficient process. Reasonably priced.
Friendly, professional, and honest. Will definitely be back for future service. Update: They’re still the best for auto repairs. Highly recommended, they go the extra mile and do it right the first time. A+++
Very helpful and always willing to answer any and all questions that I ask! Would definitely recommend to all my family and friends! Thanks for the helps guys!!
Very knowledgeable team. Enjoyed working with them. I will definitely be returning!
Very informative and upfront on service needed, get the job done on time, and prices are much better than the big dealerships.
Excellent service.
This is the best mechanic I’ve ever had. He’s so knowledgeable and fair when it comes to the services my car needs. He has a great team that makes the entire process smooth and seamless. I’d recommend him to anyone seeking a well-skilled mechanic!
It has always been a wonderful experience with your team. The team is so passionate about cars which brings me here for any maintenance. Upto perfection while diagnosing, guiding the customer on what is really needed to be repaired vs what can stay on helped me take few crucial descisions. I am not going anywhere…
Vaughan Automotive was great! Friendly, responsive, and trustworthy. Cody went out of his way to keep me updated about a part we were waiting on. Wouldn't take my old BMW that I love anywhere else :)
Matt Vaughn is knowledgeable and can make difficult tech issues easly clear. Good value and honest service.
Best experience I’ve ever had with an automotive service. Cody is absolutely fantastic! He explained everything thoroughly and really went the extra mile. So happy with the service!
Broke down on the way to visit my daughter in Atlanta on a Thursday morning when the AC compressor locked up, broke the serpentine belt and broke radiator hose connector nipple off the radiator, causing the radiator to be replaced! The folks at Vaughan ordered genuine MB parts, replaced the AC compressor, radiator,…
Great shop. I trust the quality of their work - 3 year warranty! They do the job right and with top quality parts.
Have used Vaughan a number of times and their service is always excellent. They go above and beyond to do that job right at a reasonable price. It's a pleasure to work with a small family run business.
The service I received at Vaughan Automotive was excellent Matt and Brittany are awesome great place to get your car serviced I would definitely recommend them to anyone and I will continue to take my car there very reasonable and very professional
Matthew and Brittany were amazing! Very knowledgeable, and Matthew is a perfectionist mechanic. They both spent hours trying to determine why my car kept stalling b/c no faults were found in computer dx testing. He finally found a tiny hairline crack in a part! My VW runs like it’s brand new and it has 92K miles on…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 39 | — |
| Oil change | 32 | — |
| Auto engine diagnostic | 24 | — |
| Auto maintenance | 20 | — |
| Engine repair | 18 | — |
| Steering & suspension repair | 11 | — |
| Air & cabin filter replacement | 10 | — |
| Brakes | 10 | — |