How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREVaughan Automotive - European Repair & Service of Atlanta
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #139Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 374 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Vaughan Automotive - European Repair & Service of Atlanta for 8 kinds of job.
Vaughan Automotive - European Repair & Service of Atlanta for oil change
Clear ✕All 32 Google reviews tagged “Oil change” · showing 20
Efficient, professional service. Very thorough and they take the time to ensure you understand any recommended service and why, including pictures.
I called in the morning for an oil change and was able to get in that afternoon. It was a very pleasant visit and they did a great job quickly. Cody was very professional and polite.
Great experience with Vaughn Automotive in Smyrna. The staff was professional, friendly, and straightforward throughout the entire process. They provided great customer service, communicated well, and made sure I was taken care of. I also appreciate the support they show veterans, which was a nice added touch.…
Awesome place to bring your car. They take real good care of your car and they are very knowledgeable..they take the time to answer your questions and any concerns you might have. My Range Rover has found it's auto service home. ☺️
They always do an excellent job on my car. They communicate every step of the way. It is very hard to find someone reliable, experienced, and knowledgeable. I trust them more than the revolving door at the dealership and at a much better price! 10/10 recommend!
They are always so friendly and very detailed. They spell out all the work that they think your vehicle needs with pictures and explanations as to how long your vehicle will last before the service is mandatory. I appreciate how thorough they are and the fact that they communicate with you every step of the way.
Great job. This was my first time visiting and I will definitely return. Cody and the crew were professional, efficient and friendly. They gave me a realistic quote and completed work in time frame promised. No surprises…. Ps. - car ran much better when I picked it up.
Vaughan always does a great job on my car repairs. I have not had any problems with the quality of their work.
I decided to give Vaughan a try after receiving one of their mailers and seeing their excellent online reviews. I had been happy with my previous shop, but Vaughan is much closer and more convenient. Cody and Matt were both great to work with. They got me set up for my annual service, reviewed and quoted a known…
Great group of people and great service. They communicate effectively and throughly. Price beat any dealership prices. I trust them with my vehicles.
Vaughan’s appointments are very timely and the customer service is great. Very reasonable priced in comparison to the dealership. My one stop shop for vehicle services.
Excellent experience from start to finish! The team provided great service, kept me informed throughout the entire repair process, and demonstrated a high level of knowledge and professionalism. Their communication was outstanding, and they took the time to explain everything clearly. On top of that, their pricing…
Cody is a pleasure to work with. Great service with prompt and detailed responses!
Great quality work and communication!!!
This was the second time bringing my car here for various issues. They’re always super accommodating, communicate well via text, which I appreciate, and are fast and thorough with repairs. Great experience!
Cody and Matt are great! They went over and above what was needed/asked for with my MINI Cooper. This is my 2nd vehicle I have taken to them because they are very knowledgeable and thorough. Their process from intake to pickup is very streamlined as well.
Vaughan Automotive is our trusted source for both of our vehicles (BMW + Mercedes). They are thorough, knowledgeable, fair, they were patient to answer all of my questions, and they worked with me to get both of my vehicles up and running properly.
I've had brakes replaced and an oil change on my Audi here. They are very thorough and do excellent work, and I cannot stress "excellent" enough. You'll pay for it, but it's definitely worth the money when the work is A-1.
Exceptional professional service remained informed as Service to my mercedes benz was complete! Will definitely return for continued services! As I referred my colleagues who recently purchased mercedes benz here as well Thank you!
Great service every time. I have been here at least twice thinking my brakes were bad and each time they reassure me they’re not. Got my car serviced at my last visit and it feels great! Thanks guys!
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 39 | — |
| Oil change | 32 | — |
| Auto engine diagnostic | 24 | — |
| Auto maintenance | 20 | — |
| Engine repair | 18 | — |
| Steering & suspension repair | 11 | — |
| Air & cabin filter replacement | 10 | — |
| Brakes | 10 | — |