Analyzing 5,454,0725.5M ReviewsFor 14,69014.7K Experts
Reviewers note that the staff is friendly and communicative, often taking time to explain pet care details. Patients appreciate the clean facility and prompt service, though some find the pricing higher than local competitors. A recurring criticism involves the handling of the advertised free initial wellness visit, with several reviewers reporting unexpected fees for fecal tests or inconsistent vaccination policies during follow-up appointments.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 286 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…rience the Dr and all his girls in the office are the sweetest and so caring and take time to explain everything thats going on with ur pet just such…”
“Most of the staff seemed to be rude and judgemental, for this reason as well I'd say go anywhere else!”
“I felt the price of the visit was very reasonable, honestly a lot less than what I had expected.”
“Vaccines are on the pricey side in comparison to other local vets/clinics.”
“My 9yr old Mastiff was sick and I called and they got me in immediately to be checked.”
“Overall a GREAT experience, we'll be going there for years to come.”
“Worst vet ever”
“I recommend them to anyone looking for a good vet for their fur baby.”
“This animal hospital is a joke they do not care about your pet do not recommend this place”
“They take their time gaining the trust of my timid dog and absolutely dote on my cats.”
“…harmful to cats, and in my opinion was a completely unprofessional, dishonest, and quite honestly rude remark to make that the l-lysine caused my cat…”
“…s girls in the office are the sweetest and so caring and take time to explain everything thats going on with ur pet just such great atmosphere and so…”
praise complaint · found by our text analysis, Google review wording unchanged.
They saved my cat after another vet put him on hospice and another vet before that wouldn't even talk to me. Words cannot begin to describe how thankful I am! They listen to you and provide excellent service! I did not get the same experience at other places.
Love it. Staff is great, always clean, and my pup loves all the snack distraction.
Sounds like your pup has figured out one of the best perks of visiting us: the snacks! 🦴😄 We're happy those little distractions help make visits more enjoyable and that our team continues to make a great impression, Vanessa. Thanks for sharing the love!
Only initially went because of the free wellness visit, and now somewhat regretting that this is my established vet now. I like how close it is. I didn't like being ridiculed about how the puppy that I had found (as a stray) needs training, because apparently everyone has all the money in the world to spend on that. Vaccines are on the pricey side in comparison to other local vets/clinics. They do not disclose vaccine prices over the phone, you find out at the visit. Had a vaccine booster appointment canceled and rescheduled due to low staffing, which is understandable I guess except due to my schedule I couldn't come in to the following week. I was told over the phone I could come in a side door due to dog being reactive but then had me come to the front anyway with other dogs inside. Person I had recently spoke to on the phone when I called to ask a question had talked to me like I was stupid and made comments about "not coming to conclusions from googling things" when that wasn't even relevant in any way shape or form to what I had asked. Have never had any other vet experience so can't really compare too much. It's okay and conveniently located. Probably would suggest checking elsewhere for pricing reasons. Very few staff I met are nice. Most of the staff seemed to be rude and judgemental, for this reason as well I'd say go anywhere else!
Hi Kayle, thank you for sharing your experience and for giving our team the opportunity to care for your pup. We understand how important it is to feel supported and comfortable, especially when caring for a rescue dog. We'd appreciate the chance to learn more about your experience. Please feel free to reach out to us at [email protected], so we can look into this further.
I can not say enough about Midpark Animal Hospital. Staff and Drs. Are all awesome !
Thank you so much for taking the time to share such a heartwarming review with us, Michael. Hearing how much you value our doctors and care team truly means the world to everyone at our hospital. We are so grateful to have you as part of our VCA Midpakr family, and we invite you to reach out anytime at [email protected] if you ever need anything for your companion. 🐾❤️
Not the most knowledgeable vets. I dont know how you mistake hives for ringworm. Wasted $100 on medicine for no reason. I can see why they are giving away free first exams they must not be getting much business. Would not recommend.
Thank you for bringing your concerns to our attention, Joe. We would welcome the opportunity to review your pet’s chart with our management team to better understand your experience. If you would like to connect with us to look into this further, please feel free to reach out to us directly at [email protected].
Fast friendly and efficient. Updated our dog on shots and helped her with double ear infection.
The entire staff is absolutely wonderful!!
Thank you for your kind words Heather. ❤️ We're delighted to hear you had a positive experience with our team. We truly appreciate your support and are grateful for the opportunity to care for your pet. If you'd like to share more about your visit, please contact us at [email protected]. 🐾
Love love love Dr.Nikki
We'll be sure to share your kind words with Dr. Nikki Alex. 💕 Thank you for taking a moment to recognize her and the care she provides. We'd love to hear more about your visit at [email protected]. 😊
No where does it say in any of the confirmation emails that another will be sent a day before the appointment and that its NOT a reminder, but you have to respond before the end of the buisness day or they just give your appointment slot to someone else despite have such limited spots to make apointments for. NOT ONCE, on any emails does it say there is a risk of the appointment being cancled or at what time you have to respond. NO WHERE. EDIT: I did respond to confirm the morning of, there was nowhere that said this wasn't okay on the email or even the confirmation window. They only sent the email out the day before the appointment anyways where I was at work all day and would not have been able to respond to it fast enough. I even signed into their website and looked several times throughout the day to see that the appointment was still okay. I then drove 40 minutes and arrived early with all my documents and was turned away. There was no email telling me that the appointment had been canceled and the phone number had autofilled in wrong. They also only had one vet on staff on a Thursday while having several receptionists and could not take a look at my pet at all that day. My email had been confirmed as well as my account and yet neither of those got notice of a cancelation or even a possibility of it. They offered to reschedule with no apologies, but I saw their schedule and it would have been weeks before he could have been seen again.
Hi Abigail, we appreciate you for sharing this feedback. We're so sorry for the frustration and inconvenience you felt due to the cancellation of your appointment. If you're open to discussing this further, we’d appreciate the chance to look into this further and hear more from your perspective. Please feel welcome reaching out to us at [email protected] whenever you feel ready.
Me and my husband and my dog midnight had the best experience the Dr and all his girls in the office are the sweetest and so caring and take time to explain everything thats going on with ur pet just such great atmosphere and so inviting for the animal.
Hey Valerie, thank you so much for sharing your experience with us! It's truly wonderful to hear that you, your husband, and Midnight felt so welcomed by our team. We believe that taking the time to explain everything clearly is just as important as the care itself, and we're so glad you felt that support during your visit. We appreciate you being part of the VCA Midpark family. If you ever need us, please reach out to [email protected]. 🐾
Analyzing 5,454,0725.5M ReviewsFor 14,69014.7K Experts