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VEG ER for Pets

4.8 ★★★★★ · 550 Google reviews · 24 photos
Emergency veterinarian service · Overland Park, KS

VEG ER for Pets at a glance

Google reviewers rate VEG ER for Pets 4.8 out of 5 based on 550 reviews, noting that the owner replied to 86% of feedback. Customers frequently praise the open-room design that allows owners to stay with pets during procedures, highlighting compassionate communication, efficient service, and reasonable pricing for emergency care. Common criticisms include high costs for specific tests, lack of privacy during initial intake, and concerns about specialized care for exotic animals or communication inconsistencies regarding treatment plans.

  • Google rating: 4.8 out of 5 from 550 reviews (93% five-star).
  • Reviews on this page: 550 Google reviews (498 with written comments, 119 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Veterinarian serving Overland Park, Kansas.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
550 reviews on Google
5★510
4★3
3★4
2★6
1★27

Reviews from Google, shown as published (original wording, unedited).

Ruby Petterson5 reviews
★★★★★

I had to bring my cat in Tuesday late night due to lethargy and not eating/drinking as well as vomiting, her temperature was 103.6 on arrival. •I didn’t love the intake process, as all of the vital signs were done in the middle of the room with dogs every direction, which made me and my cat nervous. They did put us in a private room after this. •We arrived at 12am, saw a doctor briefly at 1 who told us it would be an additional 1.5-2 hour wait. We did not see another person until 320am. They drew blood at 4am (they did blow two of my cats veins, which another vet mentioned to me due to bruising a few days later) and medicated my cat at 5am. I did not get my discharge papers until Saturday. I wish they had been upfront about the wait time when I initially arrived so I could know what to expect. While I feel that the tests that were ran were appropriate, I do question why my cats fever was not treated. We presented to our regular vet the next morning to find her fever had increased by over a full point (104.7 only 5 hours later) I also question why her vital signs were not repeated despite being there for five hours. The price was reasonable and they offered afterpay, which was nice. Overall, not the worst experience, but certainly not the best.

Response from the owner · 2 days ago

Thank you for providing your thoughtful feedback. I am committed to addressing your concerns about treatment and communication - I have sent you an email to discuss further how we can improve. -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Karen North8 reviews
★★★★★

SUPERB care for your animal and their humans!!

Response from the owner · 5 days ago

Thank you so much for your kind review! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Maddie CrozierLocal Guide · 54 reviews
★★★★★

Dr. Morgan, Kai, & Jordan helped take care of my chihuahua who was more reactive than usual after being injured. They were more than happy to take over and get him the help he needed. I really enjoyed that I could be with him every step of the way and that Dr. Morgan explained exactly what he was doing as he was doing it. Even though I already trusted them by this point. It was very reassuring. Thank you guys for your assistance and care!

Response from the owner · 5 days ago

Thank you for your kind review! I am glad that the team was so kind and compassionate! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Brien Hickman1 review
★★★★★

My first time having to go there in an emergency was very inviting and comforting. All of the women that worked with Stella did an excellent job in making sure she was comfortable, and they communicated very well with us. I would recommend this place to all my family and friends.

Response from the owner · 5 days ago

Thank you so much for your kind review! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Marge Felton3 reviews
★★★★★

Cannot say how much I appreciate them. I truly believe they did everything they possibly could to help my boy and take care of me. He's an older, meaner, country dog and Dr. Mckee was patient and very attentive. She asked a lot of questions and never made me feel like she didn't want to help him as much as possible. I didn't catch the techs names, but they were also wonderful.

Response from the owner · a week ago

Thank you so much for your kind review! Dr. McKee is the best and we are so glad she was there for you along with her wonderful techs! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Skittykat442 reviews
★★★★★

The people here are so caring and amazing. I was an emotional mess and they helped me make sense of everything. They were quick and efficient even through the chaos that showed up there. I can't recommend them enough

Response from the owner · 11 months ago

Thank you so much for sharing your experience, it means so much to us. We are so sorry you went through such a stressful event. It was a privilege to be there to support you and your baby during such a difficult time. We hope you are both doing well, please reach out if you have any follow up questions or need support. Thank you again, we appreciate you so much.

Review from Google · view on Google
Abigale Rice2 reviews
★★★★★

Had a fabulous visit. We hate to have to go, but when we do we are ALWAYS treated with such compassion and care. Tonight was no different, Nellie’s team; Grace and Dr. Shelby were fabulous and deserve all the praise!! Thank you!

Response from the owner · a week ago

We are so glad Dr. Shelby Stewart and Grace were there for you! We appreciate your review! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Laura AchtenLocal Guide · 37 reviews
★★★★★

This place is a diamond in the rough. My four year old dog needed emergency care and my vet sent me here. They were waiting for me at the door. I was able to sit with her throughout all procedures... everything. She needed to be hospitalized for the night and they had a room for us to sleep in. The staff is AMAZING! I cannot begin to tell anyone how wonderful this place is. It's open and you can see your pet at all times. By the time we left, I literally felt like I knew everyone. I HIGHLY recommend this place for your pet. Considering the circumstances, it was such a positive experience. I give 10 stars!!! Thank you, VEG!!

Response from the owner · a week ago

Thank you so much for your kind review! I am so thankful that my team was able to be there for you both! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Elizabeth WattersLocal Guide · 22 reviews
★★★★★

Friendly, knowledgeable, kind, empathetic, affordable. Quick assistance and treated with care.

Response from the owner · a week ago

Thank you for your kind review! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google
Cindi Rosnagel4 reviews
★★★★★

We have had the best ER/Urgent care experience we have ever experienced with a pet! Our dog and we were treated with respect and compassion, we were treated as promptly as possible. The cost was what I would expect or less for an emergency room - but, above all every person went above and beyond to make sure our dog was comfortable every step of the way!

Response from the owner · a week ago

Thank you for your kind review! -Dr. Jeni Nezerka Hospital Director

Review from Google · view on Google

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