These guys were just ok. Maybe I'm just super unlucky these days. I had scheduled about 3 weeks prior to the scheduled move we wanted and they confirmed a week after my initial request (after reaching out several times) that everything was good to go. I reached out 2 days prior to our scheduled move to confirm that everything was still good on their end and they said they were no longer able to accommodate the originally scheduled move date due to truck issues -- understandable but only getting notice 2 days before our move was stressful -- and I had to reach out to confirm. We had already scheduled time off from work, packed, scheduled other vendors based on the original move date with Vegas-Moving. Ah-ha! They were able to accommodate us on our original scheduled date. Great! But wait... the night BEFORE the scheduled move (around 8pm?), the business calls me and tells me, again, they were not able to do our original date AGAIN and had to postpone the next day but he'll be able to give us 10% off... ok... At this point my husband and I had no choice but since we were worried we wouldn't be able to find another mover at such a last minute notice. Imagine the stress we were feeling. We had already stored our food in coolers and turned off our refrigerators, prepping for move. So you can imagine the waste we had to go through because of this additional day delay. Day of, they were all nice folks. Straight to work. And then.. time. It took a long long time. About 11 hours of work to move our 5 bedroom home to the new home. We had already packed all of our belongings and what was left was all the big bulk furniture that had to be put into their truck. They spent most of their time WRAPPING every single piece of furniture with blankets and shrink wrap. Every. Single. Piece. On top of that, if I ever needed to get in touch with the owner, all of a sudden their phone line wasn't working. There was NO WAY to get in touch with the movers during the way. The line that was originally provided to make calls/schedules/etc., all of a sudden, didn't work -- so it was hard to get a hold of the team when they were 'on their way' to the new home. Turns out they took a lunch break, which is fine! but I didn't know. It would have been nice to be notified. Anyways... it was already hour 11 and my husband and I had another event to attend at 8PM. They started at 9:15AM. We didn't' expect this to take all day (we've moved before using other companies..) We had to have my brother in law come over and actually watch our house and the movers finally complete the move. A couple of days later, I noticed deep scratches on our fridge freezer handle. I contacted them on Aug 10 and they responded in a timely manner (Aug 12) and said they were going to replace the handle for us. Great! Happy to hear. Crickets. I contacted them again on Aug 13, then again on Aug 28, and again Sept 1. Not a peep to fix the damage they caused on my fridge handle. So I guess I'm left with damage to my fridge. Anyways, I would probably not go with them again. I thought I can trust reading all the reviews here saying they are fast and efficient but I had the opposite experience. Also not very reliable with their communication and unreliable on following a booking. I will pass for next time and hire elsewhere.
- Price: $2,000–2,500
- Services: Local moving