Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Vera Plumbing and Drain LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Vera Plumbing and Drain LLC

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 218 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vera Plumbing and Drain LLC is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vera Plumbing and Drain LLC is better than 95% of drain cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vera Plumbing and Drain LLC is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vera Plumbing and Drain LLC is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vera Plumbing and Drain LLC is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vera Plumbing and Drain LLC is better than —% of drain cleaning services.–
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Reviews for your job

Customers hired Vera Plumbing and Drain LLC for 8 kinds of job.

Vera Plumbing and Drain LLC for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$596
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Water heater repair”

Celeste3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used Vera services twice now and highly recommend them! They are responsive and dependable. Diego, our tech, was very kind, professional, and informative on how we can have better maintenance of our drains.

Great priceDrain cleaningWater heater repair
Devon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great customer service & fast service. Cedric did a great job at explaining what was wrong with our water heater and what would need to be replaced. Super reasonable pricing as well.

Paid $800–1,000Great priceWater heater repair
SandraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Was surprised was as fast service. We had leak in wall had to solder pipes. Diego was nice and very patient. Pricing was more then expected but was worth getting it right after our attempt failed. Thank you very much. Will definitely recommend to friends and family.

Paid $800–900Reasonable pricePlumbing leak detectionToilet installationWater heater repair
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I received a great and professional service from Daniel. He was very honest about the options that I had when it came to have my water heater fixed. He gave me estimates on all available options and was very effective and efficient throughout the whole process. I definitely recommend him for any of your plumbing needs. Gracias Daniel!

Water heater repair

Price

$602+20% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning24$248–$593
Plumbing leak repair15$248–$793
Plumbing leak detection10$205–$630
Sewer cleaning6$328–$705
Water heater repair4$227–$596
Toilet installation3$702–$1.9k
Water heater installation3$1.2k–$2.5k
Sewer repair2$417–$2.1k

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