Reviewers frequently praise the store for patient, professional assistance with phone upgrades, service transfers, and billing issues, noting that staff often resolve technical problems and secure favorable deals. However, a pattern of criticism emerges regarding misleading promotional offers, unexpected final charges, and perceived lack of transparency. Additionally, some customers report difficulties with store hours, low inventory for walk-ins, and staff unfamiliarity with specific software updates.
Google rating: 4.8 out of 5 from 500 reviews (94% five-star).
Reviews on this page: 500 Google reviews (456 with written comments, 4 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 24, 2026.
Service: iPhone Screen Repair Service serving Lindenhurst, New York.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
500 reviews on Google
5★470
4★10
3★6
2★0
1★14
Reviews from Google, shown as published (original wording, unedited).
MF
Matthew Fiel1 review
★★★★★
Thank you Zabi and team Lindenhurst. I upgraded my phone and everything was done smoothly. Highly recommend this store
Response from the owner · a day ago
Thank you, Matthew! We really appreciate the recommendation and your kind words about Zabi and the Lindenhurst team at Wireless Zone Lindenhurst NY. We’re glad your phone upgrade went smoothly and that the process was easy from start to finish. We look forward to helping you again whenever you’re ready for your next device or accessories!
Bismar was excellent and was able to resolve my issue.
Response from the owner · a day ago
Susan, thank you for the 5-star review! We’re so glad to hear Bismar was excellent and able to resolve your issue. We appreciate you choosing Wireless Zone Lindenhurst NY, and we look forward to helping you again anytime. Customer Experience Team
Very helpful! Came in I needed assistance with my phone service
Response from the owner · a week ago
Thanks so much, Nick Rigoli! We’re glad the team at Wireless Zone Lindenhurst NY was very helpful and able to assist with your phone service. We appreciate you choosing Wireless Zone, and we look forward to seeing you again whenever you need support or an upgrade!
Thank you, Teresa Cosentino! We’re thrilled to hear Zo was amazing. The team at Wireless Zone Lindenhurst NY appreciates your kind words, and we’ll be sure to share your shoutout with Zo. We look forward to seeing you again soon!
Excellent service from Zo.
He is the best one in this location.
If you ever come here do yourself a favor and come see him. Will refer all my friends and family to him.
Response from the owner · a week ago
Thank you, Lady Feliz! We’re thrilled to hear you had excellent service from Zo at Wireless Zone Lindenhurst NY. We’ll be sure to share your kind words with him—he’ll appreciate it. Thanks for recommending Zo to your friends and family, and we look forward to helping you again soon!
Angie was wonderful helping with transfer from at&t
Response from the owner · a week ago
Thanks for the 5-star review, Ops Spec! We’re thrilled to hear Angie was wonderful and made your transfer from AT&T smooth. We appreciate you choosing Wireless Zone Lindenhurst NY, and we look forward to helping you again whenever you need anything.
My experience with zo was absolutely amazing. He helped me get a new phone, also save money on my bill. I traded my phone in and I got a very good deal. He went above and beyond. The store is very clean, very professional. Will recommend friends and family. Thank you again Zo!
Response from the owner · a week ago
Thank you, Chief’s Office! We’re thrilled you had an amazing experience with Zo at Wireless Zone Lindenhurst NY. Helping you get a new phone, save money on your bill, and making sure your trade-in deal was a great one is exactly what we aim for. We also appreciate the kind words about our clean, professional store. Thanks for recommending us—please come see us again soon! Customer Experience Team
Thank you, Justyna! We’re thrilled you had an excellent experience at Wireless Zone Lindenhurst NY. Our team works hard to provide polite, helpful service, and we appreciate you taking the time to share this. We look forward to seeing you again soon!
Bismar helped me and did a good job
He answered all my questions about my billl. Highly recommend him.
Response from the owner · 2 weeks ago
Thank you, Mark Weiss! We’re glad Bismar at Wireless Zone Lindenhurst NY was able to answer all your questions about your bill and provide such helpful service. We appreciate the recommendation and look forward to helping you again soon!
best experience definitely recommend coming here for support if needed
Response from the owner · 2 weeks ago
Anthony, thank you for the 5-star review! We’re glad you had the best experience at Wireless Zone Lindenhurst NY, and we truly appreciate the recommendation. Our team is always here to help with support whenever you need it. We look forward to seeing you again soon!
