Customers frequently praise the store for helpful staff who answer questions, resolve technical issues, and facilitate device upgrades or service switches. Positive feedback often highlights patient explanations and cost-saving opportunities, such as lower bills or avoided fees. However, some reviewers report inconsistent service quality, citing instances of rudeness, perceived dishonesty regarding mandatory setup charges, and staff who appear focused on sales commissions rather than resolving customer problems.
Google rating: 4.8 out of 5 from 598 reviews (93% five-star).
Reviews on this page: 598 Google reviews (453 with written comments, 3 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 18, 2026.
Service: iPad Screen Repair Service serving Santa Maria, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
598 reviews on Google
5★557
4★12
3★5
2★3
1★21
Reviews from Google, shown as published (original wording, unedited).
EC
Eduardo Carmona1 review
★★★★★
Moises me ayudó con el servicio muy buen servicio
Response from the owner · 3 days ago
¡Gracias por compartir tu experiencia con nosotros, Eduardo! Nuestro objetivo es brindarte siempre el mejor servicio. Nos alegra saber que Moisés pudo ayudarte. Puedes contar con nosotros para cubrir tus necesidades de telefonía móvil. Si necesitas más ayuda en el futuro, ¡no dudes en volver a visitarnos! -- Servicio al Cliente de Cellular Sales: 1-877-851-0649
Moises Mendoza was wonderful and helped me with my issue with resetting my phone.
Response from the owner · 3 days ago
Thanks for the wonderful feedback, Norma! We understand how important it is to make sure your device is working properly. It's great to hear that Moises was able to help you out! If you require any further assistance in the future, don't hesitate to visit again!
Marcos was extremely helpful and went out of his way to help me get switched to frontier internet and appreciate his kindness! I feel confident he will continue to provide excellent services for others! I will definitely reach out in the future to Marcos! Thank you!!
Response from the owner · 4 days ago
Thanks, Kathy! We love helping customers and we are glad to hear Marco was able to help you out. Thanks a bunch for sharing with us. -- Cellular Sales Customer Service 1-877-851-0649
Osi is the greatest! Every question answered and a pleasant attitude!
Response from the owner · 3 weeks ago
Ruth, we appreciate your rating. It is always wonderful to receive positive feedback from our customers! Thanks for being a part of Cellular Sales! -- Cellular Sales Customer Service 1-877-851-0649
Was greeted nice when I came in the store. All my questions were answered, and I felt like I was given truthful information.
Response from the owner · 3 weeks ago
Rebecca, we appreciate the time you took to share with us and we are happy to hear you had a positive experience! We look forward to assisting you with all your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649
Baldo , we appreciate your rating. It is always wonderful to receive positive feedback from our customers! Thanks for being a part of Cellular Sales! -- Cellular Sales Customer Service 1-877-851-0649
¡Gracias por compartir tu experiencia con nosotros, Manuela! Nuestro objetivo es brindarte siempre el mejor servicio. No dudes en contactarnos de nuevo si necesitas algo más. — Atención al cliente de Cellular Sales: 877-851-0649
Jacqueline was a great help. Made it quick and easy for getting a brand new phone.
Response from the owner · a month ago
Zeke, we appreciate your comment. It is always wonderful to receive positive feedback from our customers! Thanks for being a part of Cellular Sales! -- Cellular Sales Customer Service 1-877-851-0649
Angel Perez gave excellent customer service. I would recommend anyone coming to this store to ask for him. Made my experience getting a new phone a very simple one. Thank you I
will be back
Response from the owner · a month ago
Thank you, Sherri, for taking the time to share your review. We are always happy to hear when our customers have a positive experience. Thank you for being a Cellular Sales Customer! -- Cellular Sales Customer Service 1-877-851-0649
Ms.Ashley was very very helpful and super knowledgeable and very kind.
Response from the owner · a month ago
Simon, we appreciate your rating. It is always wonderful to receive positive feedback from our customers! Thanks for being a part of Cellular Sales! -- Cellular Sales Customer Service 1-877-851-0649
