Rita Aragon5 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, curious and knowledgeable
Vert Environmental
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%75+21.2Replies to reviews 8%100+8.2Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 34 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 21%
4.7 ★★★★★ 157 Google reviews · 21 photos
92%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Vert Environmental at a glance
Google reviewers rate Vert Environmental 4.7 out of 5 based on 157 reviews, with the owner responding to 99 percent of them. Positive feedback frequently highlights professional technicians, punctual arrivals, rapid test turnaround, and clear communication regarding asbestos, lead, and mold testing. However, lower-rated reviews describe billing discrepancies, unexpected charges, and difficulties obtaining invoices or phone responses after services are completed.
- Google rating: 4.7 out of 5 from 157 reviews (92% five-star).
- Reviews on this page: 157 Google reviews (145 with written comments).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 28, 2026.
- Service: Hazardous Material Removal Service serving Carlsbad, California.
Data from Google, last updated October 29, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vert Environmental: 83/100 on this factor. Category median: 95.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vert Environmental: 75/100 on this factor. Category median: 94.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vert Environmental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vert Environmental: 100/100 on this factor. Category median: 68.A
100
Bar = this company · dark tick = category median.
Star ratings
157 Google reviews we collected
- 5 stars14492%
- 4 stars32%
- 3 stars11%
- 2 stars11%
- 1 star85%
Praise vs complaints
Phrases our text analysis found in 145 written reviews
- Praise31597%
- Complaints113%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8526%
- Speed & response7322%
- Would recommend4815%
- Quality & results4413%
- Communication4113%
- Honesty & trust216%
- Price & value144%
What customers talk about
We read 145 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We truly appreciate their experience, professionalism, and continued support.”
“Pricing is done quickly, scheduling is easy, and test results come back very fast.”
“I highly recommend Vert Environmental, and especially Sandra Jacinto, to anyone in need of environmental testing.”
“These documents require time, knowledge, and attention to detail to ensure they are properly prepared and meet AQMD requirements for review by an AQMD officer.”
“Of the 2 companies suggested, one didn’t do wipe testing and the other had horrible customer service (called 3 times over 2 days with no follow up).”
“…ugh receiving the results, Sandra is always professional, responsive, communicative, and incredibly understanding of each situation.…”
“What I appreciate most is how time-sensitive and dependable Sandra is.”
“Lied about the claim being covered by my insurance.”
“On top of that, their pricing is very fair and competitive.”
“Too Expensive and cost too much”
People customers mention
- Sandra 23 reviews
- Jacinto 17 reviews
- Jonathan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
We’ve been using Vert for our testing needs for over five years, and they’ve helped our company tremendously. Dealing with AQMD requirements can be challenging, and Vert has been a huge help with reviewing and correcting surveys and Pro-5 surveys. These documents require time, knowledge, and attention to detail to…
Gregg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Sandra Jacinto and the Vert team are great to work with and I plan to use them on my future projects. Pricing is done quickly, scheduling is easy, and test results come back very fast. Great all around experiences on multiple projects!!!!
RyanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Matt was awesome!! Showed up right at the start of the arrival window which was really appreciated. He was polite, respectful, and very efficient as well. Definitely a company I would recommend for your testing needs!
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
VERT was very professional and helpful when they did the inspection! Jonathan was extremely patient and meticulous while he was in our home. He really took the time to see what was needed and offered his opinions when asked. We would use them again but hope to never need to!
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
McCormick-JWC has worked with Vert Environmental on over 50 projects to date. We work primarily with Homeowners Associations and the trust they have built with us and our clients to enter their homes and do their work is top-notch. They are extremely professional and have excellent team members in all fields to…
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Jonathan from Vert came out to test our house for asbestos after a flood at our house from plumbing. He was very courteous and friendly. He got all the testing done very quickly and efficiently. I would definitely use Vert again and request Jonathan if he were available.
Photos
Customer reviews
4.7 ★★★★★ 157 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Justin Riehm2 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve been using Vert for our testing needs for over five years, and they’ve helped our company tremendously. Dealing with AQMD requirements can be challenging, and Vert has been a huge help with reviewing and correcting surveys and Pro-5 surveys. These documents require time, knowledge, and attention to detail to ensure they are properly prepared and meet AQMD requirements for review by an AQMD officer. We truly appreciate their experience, professionalism, and continued support.
Response from the owner · 10 hours ago
Thank you, Justin! Five years of working together means a lot to our team. AQMD surveys and Pro-5 forms have to be accurate and complete before an AQMD officer reviews them, and we're glad our experience and attention to detail have made that process easier for your company. We truly appreciate your trust and continued partnership, and we look forward to supporting your projects for years to come!
Juan MaldonadoLocal Guide · 20 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am extremely satisfied with the service provided.
Response from the owner · 10 hours ago
Thank you, Juan! We're so glad you were happy with our service. We appreciate you choosing Vert Environmental!
Gregg Hartness1 reviewTotal number of Google reviews Gregg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSandra Jacinto and the Vert team are great to work with and I plan to use them on my future projects. Pricing is done quickly, scheduling is easy, and test results come back very fast. Great all around experiences on multiple projects!!!!
Response from the owner · Edited 5 days ago
Thank you for the update, Gregg! We're so glad Sandra and the Vert team have made things easy for you across multiple projects. Fast pricing, simple scheduling and quick results are exactly what we aim for. We truly appreciate your trust and look forward to supporting you on your next project!
Nellie Christoff2 reviewsTotal number of Google reviews Nellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and efficient. They arrived an hour after I called.
Response from the owner · 5 days ago
Thank you, Nellie! We know how important a fast response is, and we're glad our team could get to you quickly. We appreciate you choosing Vert Environmental!
rafu ali3 reviewsTotal number of Google reviews rafu has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEvery experience with Vert Environmental has been a great one, and I especially want to recognize Sandra Jacinto for her outstanding service. From the moment I call to schedule testing all the way through receiving the results, Sandra is always professional, responsive, communicative, and incredibly understanding of each situation. She is also very budget-conscious and works with clients to make sure they can get the testing they need without feeling overwhelmed by the cost. What I appreciate most is how time-sensitive and dependable Sandra is. She understands that every situation is different and that some circumstances require immediate attention. She always makes every effort to accommodate her clients, communicate clearly, and keep everything moving efficiently. One of the things that stands out most about Sandra is that whenever I call, she answers and is always willing to help. She takes the time to explain everything thoroughly, answers all of my questions, and makes me feel like she genuinely cares about helping—not just providing a service. I highly recommend Vert Environmental, and especially Sandra Jacinto, to anyone in need of environmental testing. Her professionalism, affordability, compassion, communication, and dedication to her clients make every situation much easier to manage. Thank you, Sandra, for always being there, making the process easier, and providing such exceptional service!
Response from the owner · a week ago
Thank you so much for this wonderful review! We're thrilled to hear Sandra has made every step easier, from scheduling to results. She truly cares about our clients, and we'll be sure to share your kind words with her. We appreciate your trust in Vert Environmental and look forward to helping you again!
Shannyn E.3 reviewsTotal number of Google reviews Shannyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly Recomended. 5☆☆☆☆☆+ Very grateful for everything
Response from the owner · 2 weeks ago
Thank you so much for the wonderful review and kind words! We’re very grateful for your trust in VERT and so glad we could help. We truly appreciate the 5-star recommendation!
Honudke Mohan3 reviewsTotal number of Google reviews Honudke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were on time explained everything Friendly courteous Customer friendly
Response from the owner · 2 weeks ago
Thank you for the great feedback! We’re glad our team was on time, took the time to explain everything, and made the experience friendly and comfortable. We really appreciate you choosing VERT and sharing your experience!
RyanLocal Guide · 11 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMatt was awesome!! Showed up right at the start of the arrival window which was really appreciated. He was polite, respectful, and very efficient as well. Definitely a company I would recommend for your testing needs!
Response from the owner · 2 weeks ago
Thank you so much for the kind words! We’re glad to hear Matt arrived right on time and made the experience easy from start to finish. We’ll be sure to pass along your feedback to him. We really appreciate your recommendation and choosing VERT for your testing needs!
Dave Hina1 reviewTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVERT was very professional and helpful when they did the inspection! Jonathan was extremely patient and meticulous while he was in our home. He really took the time to see what was needed and offered his opinions when asked. We would use them again but hope to never need to!
Response from the owner · 3 weeks ago
Thank you so much for the thoughtful review! We’re really glad to hear you had a positive experience with VERT and that Jonathan took the time to be thorough, patient, and attentive while inspecting your home. We’ll definitely pass along your kind words to him. We truly appreciate you trusting us with your inspection and taking the time to share your experience. And we completely understand the “hope to never need to” part! If you ever do need us again, we’ll be here to help.
Business details
- Phone: (858) 433-3290
- Website: vertenviro.com
- Service area: Carlsbad, CA