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Vert Environmental

Environmental consultant · Fountain Valley, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%74+20.9Replies to reviews 8%90+7.4Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 68 mold inspectorsPosition by Experts Score among all companies we track in this category. · better than 12%
4.8 ★★★★★ 60 Google reviews · 22 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Vert Environmental at a glance

Google reviewers rate Vert Environmental 4.8 out of 5 based on 60 reviews, noting the owner replies to all feedback. Customers frequently praise the company for same-day availability, clear communication, and competitive pricing for lead, asbestos, and mold testing. However, low-star reviews criticize the firm for opaque billing practices, unexpected fees, and disorganized invoice calculations.

  • Google rating: 4.8 out of 5 from 60 reviews (95% five-star).
  • Reviews on this page: 60 Google reviews (54 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Mold Inspector serving Fountain Valley, California.

Data from Google, last updated October 31, 2026.

Score profile vs other mold inspectors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction86Reliability74Craft & service–Value–Momentum100Replies to reviews90Satisfaction: 86 (median 96)Reliability: 74 (median 95)Momentum: 100 (median 100)Replies to reviews: 90 (median 79)
Vert EnvironmentalMold Inspectors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vert Environmental: 86/100 on this factor. Category median: 96.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vert Environmental: 74/100 on this factor. Category median: 95.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vert Environmental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vert Environmental: 90/100 on this factor. Category median: 79.A
90

Bar = this company · dark tick = category median.

Star ratings

60 Google reviews we collected

  • 5 stars5795%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 54 written reviews

  • Praise12495%
  • Complaints65%

Topic share

How often each topic comes up in the written reviews

  • Speed & response3527%
  • Staff & attitude3225%
  • Would recommend1814%
  • Quality & results1612%
  • Communication1411%
  • Honesty & trust108%
  • Price & value54%

What customers talk about

We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Big shout out to John for always being responsive and responsible.”
  • “Came out to do the testing and was very friendly and professional.”
  • “Highly recommend VERT Environmental to anyone in need of environmental testing.”
  • “Thank you, Rafael, for your dedication and excellent service!”
  • “Rafael was always on time, communicated clearly, and provided accurate information throughout the process.”
  • “I own a restoration company and when I need great reliable service I call her to get all the Asbestos, lead and mold testing.”
    “As others have mentioned, we also filed a claim with BBB for their shady billing tactics.”
  • “They are always quick, competitively priced, and provide excellent customer service.”
    “Price gouging, nickel and diming, disorganized.”

People customers mention

  • Mays 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jack9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience with Vert Environmental! Matt was professional, thorough, and fast.

James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vert environmental have been a pleasure working alongside with. Big shout out to John for always being responsive and responsible. I would totally recommend this company to anyone!

Corey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Working on an urgent and expedited basis, Vert Enviro was able to provide air quality testing for our facility so that we were cleared for re-occupancy. Thanks Vert Enviro team! You came through when we needed you asap.

Tony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came out to do the testing and was very friendly and professional. Explained and answered questions I had. No issues from me and good job.

Farid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Five stars! I want to recognize Rafael Lopez, Manager at Vert Environmental, for his outstanding professionalism and customer service. Rafael was always on time, communicated clearly, and provided accurate information throughout the process. He and his team were knowledgeable, responsive, and a pleasure to work…

KJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve had a great experience working with Rafael at VERT Environmental. We’re a mid-sized property management company and have used them for testing at multiple properties. Rafael is knowledgeable, responsive, and easy to work with. They are always quick, competitively priced, and provide excellent customer service. Highly recommend.

Photos

Customer reviews

4.8 ★★★★★ 60 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jack C9 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with Vert Environmental! Matt was professional, thorough, and fast.

Response from the owner · 2 weeks ago

Thank you, Jack! We're so glad Matt took great care of you. We'll pass your kind words along to him. We appreciate you choosing Vert Environmental!

James Osorio2 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vert environmental have been a pleasure working alongside with. Big shout out to John for always being responsive and responsible. I would totally recommend this company to anyone!

Response from the owner · a month ago

Thank you so much for the kind words and recommendation! We’re glad to hear you’ve had a great experience working with VERT Environmental. We’ll be sure to pass along the shoutout to John! We truly appreciate your support and look forward to working with you again.

Corey Wilson7 reviewsTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working on an urgent and expedited basis, Vert Enviro was able to provide air quality testing for our facility so that we were cleared for re-occupancy. Thanks Vert Enviro team! You came through when we needed you asap.

Response from the owner · a month ago

Thank you so much Corey! We’re glad our team at Vert Enviro could respond quickly and help get your facility cleared for re-occupancy. We understand how important urgent situations like this can be, and we truly appreciate the opportunity to support you when you needed us most. Thank you for trusting us!

Tony T11 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came out to do the testing and was very friendly and professional. Explained and answered questions I had. No issues from me and good job.

Response from the owner · Edited a month ago

Hi, Tony Thank you for sharing your experience, Tony! We’re glad our technician was able to answer your questions and make the testing process straightforward. We truly appreciate your kind words and your trust in VERT Environmental!

Farid Ortiz3 reviewsTotal number of Google reviews Farid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Five stars! I want to recognize Rafael Lopez, Manager at Vert Environmental, for his outstanding professionalism and customer service. Rafael was always on time, communicated clearly, and provided accurate information throughout the process. He and his team were knowledgeable, responsive, and a pleasure to work with. Thank you, Rafael, for your dedication and excellent service!

Response from the owner · 3 months ago

Thank you so much, Farid! We really appreciate you taking the time to recognize Rafael and the team. It’s great to hear they were able to make the process smooth and keep you informed along the way. We’ll be sure to pass along your kind words to Rafael!

KJ Embry1 reviewTotal number of Google reviews KJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve had a great experience working with Rafael at VERT Environmental. We’re a mid-sized property management company and have used them for testing at multiple properties. Rafael is knowledgeable, responsive, and easy to work with. They are always quick, competitively priced, and provide excellent customer service. Highly recommend.

Response from the owner · 3 months ago

Wow! Thank you for sharing your experience with us! This just made our day! Rafael is an important part of our team and we’re so glad you had the opportunity to work with him. We loon forward to being there for your future testing needs.

Office Email2 reviewsTotal number of Google reviews Office has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sandra has been amazing! Always responsive and communicative. We appreciate her hard work.

Response from the owner · 3 months ago

Thank you for the wonderful review and for recognizing Sandra's hard work. We're thrilled she has been responsive and communicative for your team. I will be sure to pass your praise along to her. We appreciate your partnership and look forward to continuing to support you.

Doreen Fioretto8 reviewsTotal number of Google reviews Doreen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonathan was very efficient and polite. He answered all of my questions and completed his inspection quickly.

Response from the owner · 4 months ago

Thank you, Doreen, for the kind review. We're glad Jonathan was efficient, polite, and answered all your questions. We'll share your feedback with him and appreciate you taking the time to let us know.

Jen Mundier4 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a pleasure working with everyone at Vert Environmental. After a kitchen pipe burst, I needed lead and asbestos testing before remediation could begin. Vert Environmental came out the next day. It took 10 minutes to collect samples and results came back the next day. Everyone was friendly and professional. Will keep them in mind for the future.

Response from the owner · 5 months ago

Thank you, Jen, for your kind review. We’re glad we could respond quickly after your kitchen pipe burst and provide fast, accurate lead and asbestos testing. It’s wonderful to hear our team was friendly and professional, and we appreciate you keeping Vert Environmental in mind for future needs. We’re here whenever you need us.

Hayden Kahn1 reviewTotal number of Google reviews Hayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vert Environmental does solid work. Allison and the Vert team work hard to keep their clients happy throughout an already stressful experience. Highly recommend

Response from the owner · 6 months ago

Thank you, Hayden, for your kind words and recommendation. We’re glad Allison and the Vert team could support you through a stressful experience and appreciate you recognizing their hard work. Your trust means a lot to us. Please reach out if we can assist you again.

Vert Environmental on Google Maps →

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