Appliance repair service · Sweetwater, FL · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%96+14.6Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 108 appliance repairiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★49 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$293typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise the technician for punctuality, professional communication, and fair pricing while repairing various appliances like dryers, washers, and refrigerators. Reviewers note that the service is often available same-day, with clear explanations of issues and flexible scheduling. One reviewer reported that a dryer malfunctioned again within a day of the repair, citing new problems that arose after the visit.
Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
Reviews on this page: 49 Google reviews (40 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
VEXON Appliance RepairAppliance Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VEXON Appliance Repair: 99/100 on this factor. Category median: 91.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VEXON Appliance Repair: 97/100 on this factor. Category median: 86.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VEXON Appliance Repair: 96/100 on this factor. Category median: 97.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VEXON Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
5.0of 5
5 stars49100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
98%praise
Praise10098%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price1345%
Reasonable1448%
Overpriced13%
Not sure13%
$293+6% vs typical appliance repair
Middle half of what 19 customers paid ($233–$404) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2424%
Quality & results2020%
Staff & attitude1717%
Would recommend1717%
Communication1111%
Price & value88%
Honesty & trust55%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…to fix up a water line and help water run to our fridge and after a quick ice maker reset, we have ice!…”
“He arrived on time and did an amazing job of diagnosing and fixing the problem.”
“Igor was very professional and gave excellent service in resolving the leak in my water dispenser on my LG refrigerator.”
“Five stars and well recommended to anybody in need of appliance repair.”
“Igor explains everything to you, and helps With things you’re oblivious to.”
“Great service, fair pricing, and a smooth experience from start to finish.”
“He did honest work and was flexible with our schedule.”
People customers mention
Igor8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired VEXON Appliance Repair for 5 kinds of job. Pick one to see what they paid and said.
EEdwardLocal Guide · 171 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
ICE ICE BABY! Our Samsung fridge hasn't had ice being made for a while and Igor went from electrician/repairman to plumber to fix up a water line and help water run to our fridge and after a quick ice maker reset, we have ice! Gracias Igor.
The original house call was made for a Samsung dryer repair where the…
BBelenLocal Guide · 102 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent work from Igor! He came on time and was able to find the problem quickly. Our appliance was fixed and ready for use in a just a little while. I do recommend him!
Paid $250–300Not sureWashing machine repair
FFrank3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Igor diagnosed the problem with my dryer, ordered the part and came back on Saturday, replaced the part and did a much needed maintenance on the dryer. Excellent work. Very professional and timely. Greatly appreciated.
Paid $200–250Reasonable priceDryer repair
DDelores12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
He was very good, curious, and very knowledgeable. He raised it on time and explained what needed to be done.
DDenise5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thank you for your efficiency and prompt repair to my refrigerator that was not cooling properly and was able to replace the fan without much delay since he had to order the part. If needed in the future I would recommend Igor
Oolga3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a great experience with this appliance repair technician.He was professional,knowledgeable,friendly and fixed my LG washing machine quickly.Hi explained the problem clearly and provided excellent service. I highly recommend him .
ICE ICE BABY! Our Samsung fridge hasn't had ice being made for a while and Igor went from electrician/repairman to plumber to fix up a water line and help water run to our fridge and after a quick ice maker reset, we have ice! Gracias Igor.
The original house call was made for a Samsung dryer repair where the machine wasn't heating up and after trying with another repairman found on marketplace, the dryer stopped heating within three months and I tried calling that first repairman to a disconnected number and no more Facebook listing Active. So I got screwed by them, but then I saw great and trusting reviews about Igor plus the great warranty deal of his 90 day promise on his service and I knew I could count on him to get this fixed and give me peace of mind.
Thanks again for your hard work! Five stars and well recommended to anybody in need of appliance repair. 💪🏻 👏🏻
Thank you for taking the time to share your experience! We're glad we could restore your Samsung dryer and get your Samsung refrigerator ice maker working again by fixing the water supply issue. We truly appreciate your trust in VEXON Appliance Repair and your recommendation of our services in Fort Lauderdale!
B
Bryant Griffin3 reviewsiTotal number of Google reviews Bryant has written across all businesses on Google Maps, not just this one.
Great prompt job with Igor. Very professional, knowledgeable and helpful. Had a thermistor issue with my dryer and they came out the same day to fix after scheduling. Life saver, thank you again
Response from the owner · 3 weeks ago
Thank you, Bryant! We're glad we could provide same-day Samsung dryer repair in Miami and get your dryer back in working order with a thermistor replacement. Your kind words mean a lot to our team at VEXON Appliance Repair!
M
Martin Mirsky12 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
We called for help with our LG washer that was leaking water. The repair person, Igor was absolutely wonderful. He arrived on time and did an amazing job of diagnosing and fixing the problem. This was a great experience and we will definitely call upon this company again for any other appliance issues. Very professional , polite and helpful person.!
Response from the owner · 3 weeks ago
Thank you, Martin! We’re happy we could quickly diagnose and fix the water leak on your LG washer in Miami. We truly appreciate your trust in VEXON Appliance Repair and look forward to helping with any future appliance repair needs!
P
Pavan Handa6 reviewsiTotal number of Google reviews Pavan has written across all businesses on Google Maps, not just this one.
Igor was very professional and gave excellent service in resolving the leak in my water dispenser on my LG refrigerator. I highly recommend his services.
Response from the owner · 4 weeks ago
Thank you, Pavan! We’re glad we could resolve the water dispenser leak on your LG refrigerator. We appreciate your trust in VEXON for LG refrigerator repair in Weston, FL and your recommendation!
S
Sofia Paola (Vida)9 reviewsiTotal number of Google reviews Sofia has written across all businesses on Google Maps, not just this one.
Thank you Igor! The motherboard on my Samsung Smart Gas Range Oven stopped working, but Igor found the problem, ordered the parts and returned to fix my oven all within a week!
It works perfectly now!
Response from the owner · a month ago
Thank you, Sofia! Glad we could get your Samsung Smart Gas Range Oven repaired and working perfectly again in Hialeah, FL. We truly appreciate your trust in VEXON Appliance Repair!
M
Maurice Phillips5 reviewsiTotal number of Google reviews Maurice has written across all businesses on Google Maps, not just this one.
Top tier and very professional.
Igor explains everything to you, and helps With things you’re oblivious to. I highly recommend this guy..
Response from the owner · a month ago
Thank you, Maurice! It was a pleasure helping with your Samsung refrigerator ice maker replacement in Fort Lauderdale. We really appreciate your recommendation and trust in VEXON Appliance Repair!
K
Kathy Burgos2 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Great service, on time. Would highly recommend him.
Price assessment: Great price
Response from the owner · a month ago
Thank you, Kathy! Glad we could help with your GE dryer maintenance and cleaning in Miami Lakes, including removing the obstruction from the blower. We appreciate your recommendation and choosing VEXON Appliance Repair!
B
Belen VLocal Guide · 102 reviewsiTotal number of Google reviews Belen has written across all businesses on Google Maps, not just this one.
Excellent work from Igor! He came on time and was able to find the problem quickly. Our appliance was fixed and ready for use in a just a little while. I do recommend him!
Price assessment: Not sure
Price: $250–300
Services: Washing machine repair
Repair wait time: 1–2 hr
Response from the owner · a month ago
Thank you, Belen! Happy we could get your Samsung washing machine repaired quickly in Hollywood, FL. We appreciate you choosing VEXON Appliance Repair and recommending our service!
F
Frank Forcade3 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Igor diagnosed the problem with my dryer, ordered the part and came back on Saturday, replaced the part and did a much needed maintenance on the dryer. Excellent work. Very professional and timely. Greatly appreciated.
Price assessment: Reasonable price
Price: $200–250
Services: Dryer repair
Repair wait time: 0–1 hr
Response from the owner · a month ago
Thank you, Frank! We appreciate you choosing VEXON Appliance Repair for your Frigidaire dryer repair in Hallandale Beach. Glad we could diagnose the issue, replace the necessary part, and get your dryer working properly again. Thank you for trusting us with your appliance repair in Hallandale Beach!
D
Delores Jenkins12 reviewsiTotal number of Google reviews Delores has written across all businesses on Google Maps, not just this one.
He was very good, curious, and very knowledgeable. He raised it on time and explained what needed to be done.
Price assessment: Reasonable price
Price: $350–400
Services: Washing machine repair
Repair wait time: 1–2 hr
Response from the owner · a month ago
Thank you, Delores! We’re happy we could take care of your Maytag washer repair in Hollywood, FL and explain the repair process clearly. We appreciate you choosing VEXON Appliance Repair for your washing machine repair!
