VI's mobile detailing logo

VI's mobile detailing

Car detailing service · Santa Monica, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%95+14.5Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 170 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 134 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Oct 2026latest review

VI's mobile detailing at a glance

Customers consistently praise the service for its punctuality, clear communication, and transparent pricing, noting that the mobile format offers significant convenience. Reviews highlight thorough work on both interior and exterior surfaces, including the removal of pet hair, stains, and water spots, often resulting in a vehicle that appears like new. The business is described as professional and efficient, with staff arriving on time and completing jobs quickly. No common criticisms are evident in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 134 reviews (100% five-star).
  • Reviews on this page: 134 Google reviews (127 with written comments, 30 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Car Detailing Service serving Santa Monica, California.

Data from Google, last updated November 11, 2026.

Score profile vs other car detailing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.

Satisfaction100Reliability99Craft & service100Value95Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 99 (median 96)Craft & service: 100 (median 100)Value: 95 (median 100)Momentum: 100 (median 100)
VI's mobile detailingCar Detailing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VI's mobile detailing: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VI's mobile detailing: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.VI's mobile detailing: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.VI's mobile detailing: 95/100 on this factor. Category median: 100.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VI's mobile detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

134 Google reviews we collected

  • 5 stars134100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 127 written reviews

  • Praise27998%
  • Complaints62%

Topic share

How often each topic comes up in the written reviews

  • Quality & results7225%
  • Would recommend5720%
  • Speed & response5218%
  • Staff & attitude4014%
  • Price & value3211%
  • Communication207%
  • Honesty & trust124%

What customers talk about

We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Valentin and his team did an amazing job detailing my Dad’s car!”
  • “100% would recommend them to anyone that needs their car detailed.”
    “They are also very friendly and pleasant, I can't recommend them enough!”
  • “They were responsive, punctual, courteous, and professional.”
  • “Removed a decal for me, great prices, super nice owner, speedy service.”
  • “Prices are absolutely fair and it’s a true 5 star service.”
  • “Valentin was easy to communicate with and they finished the whole job in an hour.”
  • “My car was long overdue for a thorough cleaning, and although I expected it to look good afterward, I was genuinely amazed—it looked brand new.”

People customers mention

  • Valentin 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired VI's mobile detailing for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

JuanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were responsive, punctual, courteous, and professional. I was left with a car in better condition that I gave them. 100% would recommend them to anyone that needs their car detailed.

Izzy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Removed a decal for me, great prices, super nice owner, speedy service. Would definitely recommend to a friend.

Darcy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Valentin and his team did an amazing job detailing my Dad’s car! His car had some tough stains and hadn’t been washed in a few years. Now it looks brand new! Valentin was easy to communicate with and they finished the whole job in an hour. I would highly recommend his services and will be calling him again in the future.

Lily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So fairly priced, such professional and nice guys. Highly recommend - my car looks literally brand new.

BLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a fantastic experience with Valentin/VI's Mobile Auto Detailing from start to finish. He was extremely responsive, confirmed the appointment in advance, and arrived right on the dot. His website clearly lists all of the available services and prices, which made booking what I needed easy and also meant there…

Customer photo from B's review
Madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Valentin and his crew are the best! Quick, professional, and leaving my car looking better than I thought possible! Will be coming back!

Photos

Customer reviews

5.0 ★★★★★ 134 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Juan MolinaLocal Guide · 12 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were responsive, punctual, courteous, and professional. I was left with a car in better condition that I gave them. 100% would recommend them to anyone that needs their car detailed.

Izzy (juicybagel)3 reviewsTotal number of Google reviews Izzy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Removed a decal for me, great prices, super nice owner, speedy service. Would definitely recommend to a friend.

Response from the owner · 2 weeks ago

Thank you Izzy! So glad I was able to help. Have a wonderful week!

Darcy Mann3 reviewsTotal number of Google reviews Darcy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valentin and his team did an amazing job detailing my Dad’s car! His car had some tough stains and hadn’t been washed in a few years. Now it looks brand new! Valentin was easy to communicate with and they finished the whole job in an hour. I would highly recommend his services and will be calling him again in the future.

Response from the owner · 2 weeks ago

Hi Darcy!! Thank you so much for sharing your experience with us, it helps a lot and it means a lot to us. Thank you again and have a wonderful week!!

Lily Josephson4 reviewsTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So fairly priced, such professional and nice guys. Highly recommend - my car looks literally brand new.

BLocal Guide · 39 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a fantastic experience with Valentin/VI's Mobile Auto Detailing from start to finish. He was extremely responsive, confirmed the appointment in advance, and arrived right on the dot. His website clearly lists all of the available services and prices, which made booking what I needed easy and also meant there were no surprises. My car was long overdue for a thorough cleaning, and although I expected it to look good afterward, I was genuinely amazed—it looked brand new. Valentin’s attention to detail was incredible, and the convenience of having everything done right at my home made the experience even better. I couldn’t be happier with the results and will definitely be using him for regular details going forward. Highly recommend!!!!!

Madison Friedman2 reviewsTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Valentin and his crew are the best! Quick, professional, and leaving my car looking better than I thought possible! Will be coming back!

Response from the owner · 2 months ago

Hi Madison! Thank you so so much for your review this means a lot to us, thank you again!

Adriana A.Local Guide · 8 reviewsTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a complete detail after a roadtrip and my car looked AMAZING! Valentin was easy to coordinate with and very responsive.

Response from the owner · 2 months ago

I appreciate very much this feed back, thank you again!!

M Y3 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brilliant. Just brilliant. Fast, simple, well-done job -- and they do it right at your door. Would recommend booking 1 week in advance (they can be busy - which, hey, is a good thing).

Response from the owner · 2 months ago

Ohh, thank you so much M Y!! Have a wonderful week!!

Duyen NguyenLocal Guide · 13 reviewsTotal number of Google reviews Duyen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Incredible detailing service for an even better price! Valentin and his team did an amazing job with my car. It was so convenient to have them come to my residence! They were quick to respond and flexible with scheduling. Their work was quick but extremely thorough. They even were able to get off a paint smudge off my exterior that I had been trying to remove for forever! I will 1000000000% be booking again!

Response from the owner · 4 months ago

Thank you so much Duyen!

Jason CarterLocal Guide · 13 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can't stop looking at my shiny car! lol. Valentin and his team did a great job. I found him on Google, texted him, he showed up the next day on time. Friendly, did an exterior detail took about two hours. Feels and looks like a new car. Just what my 11 year old car needed. Highly recommend his services!

Response from the owner · 4 months ago

This makes us happy!! Thank you so much Jason!

VI's mobile detailing on Google Maps →

Business details