Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%89+44.5Reliability 21%87+18.6Momentum 11%58+6.6Track record 10%11+1.1Accountability 7%45+3.2Experts Score= 74Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREVia Luxury Rentals & Property Management
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 41 property management companies · 5.0★ from 66 Google reviews
Report card
Percentile vs other property management companies (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Via Luxury Rentals & Property Management is better than 89% of property management companies.A
89
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Via Luxury Rentals & Property Management is better than 87% of property management companies.A
87
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Via Luxury Rentals & Property Management is better than —% of property management companies.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Via Luxury Rentals & Property Management is better than —% of property management companies.–
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MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Via Luxury Rentals & Property Management is better than 58% of property management companies.C
58
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Via Luxury Rentals & Property Management is better than 11% of property management companies.F
11
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Via Luxury Rentals & Property Management is better than 45% of property management companies.C
45
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